I was tempted to give one star but let's see whether Splashtop can sort this out first. If I don't get help from them I will send another review. Two days ago I signed up and paid for a subscription... See more
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Verified
Do these reviews is good for your company to have for sales. It is a pain for customers to do. Some places offer some sort of incentive for doing a review. The program is effective and reliable.
Verified
Reliable tech with a micro business friendly price point. Others provide more bells and whistles than I need to service my remote bookkeeping clients at price points that are far too high. Thank you... See more
Verified
During the time that I used Splashtop, I found the program very easy and great to work with. If I had any issues or questions, the staff were quick with answers and always ready to help. It is a gre... See more
Company details
- #102 of 315 best companies in Software Company
- #31 of 70 best companies in Software Vendor
Written by the company
Splashtop is a leading software solution offering remote access, support, and autonomous endpoint management tailored for both individual and business needs. From small businesses to mid-sized enterprises and large global corporations, organizations rely on Splashtop for its simplicity and superior functionality. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security. Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.
Contact info
10050 North Wolfe Road Suite SW2-S260, 95014, Cupertino, United States
- 408-886-7177
- sales@splashtop.com
- splashtop.com
#1 Remote Access & Support
4.6
Excellent
303 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
Right to Cancel
I was tempted to give one star but let's see whether Splashtop can sort this out first. If I don't get help from them I will send another review.
Two days ago I signed up and paid for a subscription but I now find that, because of a technical issue with my computer I am unable to apply the Splashtop system. I want to cancel and get a refund but I have found no way of doing this. In fact your terms state "no refunds, all sales are final". Are Splashtop able to get away with this or do I have rights under the Consumer Contracts Regulations 2013?
I'll be interested to see what they say.
Date of experience: July 02, 2025
Verified
Do these reviews is good for your…
Do these reviews is good for your company to have for sales. It is a pain for customers to do. Some places offer some sort of incentive for doing a review.
The program is effective and reliable.
Date of experience: June 12, 2025
Verified
Quick and easy assistance.
Date of experience: June 12, 2025
Verified
Splashtop is a cost-effective product
Splashtop is a cost-effective product, and it gets the job done. Thanks!
Date of experience: June 12, 2025
Verified
Verified
Very Good Remote Program
During the time that I used Splashtop, I found the program very easy and great to work with. If I had any issues or questions, the staff were quick with answers and always ready to help. It is a great program to use if you need to work from home and be linked to your office computer.
Date of experience: June 12, 2025
Verified
They did what was asked
They did what was asked. They did not try to do more than that.
Date of experience: June 12, 2025
Verified
Screen flickering
Did not fix the problem it is not possible to work the screen keeps flickering.
I upgraded to hier service thinking it will fixe the issue but it is not, thinking find other company.
Date of experience: June 12, 2025
Verified
Seamless operation
Date of experience: June 12, 2025
Verified
I like the product overall
I like the product overall, but in the past year it has gotten MUCH slower. It sometimes takes a full minute to connect to my work computer from home.
Date of experience: June 12, 2025
Verified
Verified
every time I try to connect it works…
every time I try to connect it works well
Date of experience: June 12, 2025
Verified
RARELY DOWN!
Date of experience: June 12, 2025
Verified
Works as expected
It is a seamless connection that is very reliable.
Date of experience: June 12, 2025
Verified
Responsive and efficient
The Rep was very responsive and resolved the situation in a timely and efficient manner.
Date of experience: June 12, 2025
Verified
Verified
only works when pc is open,
only works when pc is open,
if in sleeping mode, doesnt' work.
Date of experience: June 12, 2025
Verified
Reliable and affordable
Reliable tech with a micro business friendly price point. Others provide more bells and whistles than I need to service my remote bookkeeping clients at price points that are far too high. Thank you for staying affordable. A good value is hard to come by these days.
Date of experience: April 24, 2025
Verified
Verified
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