Specrepairs Reviews 47

Great service
Excellent repairs of 2 sunglasses
They brought back to life my designer sunglasses.
Verry happy with the results

Date of experience: June 27, 2025

Friendly 5 star service, great communication and a very fast turnaround, excellent company. I am really pleased with the repair, thank you 👍

Date of experience: June 26, 2025

The company was easy to access by phone, explained clearly what could be done, did the repair very quickly - and perfectly - and charged a reasonable fee. I would recommend them to anyone.

Date of experience: February 25, 2025

Excellent service and fast turnaround

Date of experience: April 17, 2025

I contacted specrepairs to ask for a quote,was given quote of between £20-£30(In my mind meaning £30 would be the most it would be) plus vat&p&p.
I sent glasses which cost me £10 for special insured delivery.
I then recieve a phone call from Gina to tell me the price is £56.99,I nearly fell over!!!
I proceeded to explain that was a shock considering what I had been quoted,Gina then put the phone down on me.
I recieved an email with the quote, at that point I felt I didn't have much choice but to get the work done,as It was going to cost me another £10 to get them back,so that would be £20 spent,so I reluctantly agreed to pay the £56.99.
Really not happy with the quote being nothing like the actual price, so be wary people,in total it has cost me £70 to fix some glasses that are probably only worth about £50.
Good points,quick turn around.

Date of experience: April 05, 2025

This company is fantastic! My glasses were broken and I was told by vision express they could not be repaired (only a broken arm).They said I’d have to buy a new pair £400 and the pair broken were only 18 month’s old. Got in touch with spec repairs posted them and three days later got them back brand new😁.The cost in total £33 inc postage and vat. Brilliant company.

Date of experience: March 06, 2025

Don't usually do reviews but the repair and turnround of my expensive Tom Ford glasses was exceptional.
I was devastated when I broke them and then to be told by various high street traders they were irreparable.
Got them back in a couple of days and they look like new....so happy.
Thanks to Gina and the team,very highly recommended.

Date of experience: February 08, 2025

I thought my glasses (ray- bans) were beyond repair. This company repaired them to what I can only describe as " good as new" Thank you so much.
JC

Date of experience: January 23, 2025

Excellent service indeed. Despite being up in Scotland these guys turned around repairs and received a day early at a very competitive price. Defo recommend 🤣

Date of experience: October 14, 2024

Really great service and price for repairing my sunglasses. I’d highly recommend.

Date of experience: August 23, 2024

The super quick responses to my queries were followed up with a fast turnaround at a very reasonable price.
Definitely worth speaking to this company BEFORE you consider other similar businesses.

Date of experience: August 10, 2024

One of the brackets that attach the arm to the frame of my varifocal glasses sheared off. I contacted Spec Repairs, they advised that they could repair them, I sent them off and they were back with me 2 days later.

Terrific service, I thoroughly recommend them

Date of experience: August 09, 2024

You want your precious glasses or sunglasses fixed these are your guys!!! They are AMAZING! I sent over a friend's sunglasses that were damaged with nail polish & nail polish remover. Big mistake never use nail polish remover. SR not only did a fab polish job but made it look even better than when it was first purchased. Super quick and great service. The technician is gifted.
Also if you mention that it is time sensitive they make sure you receive your sunglasses in good time. Would definitely recommend 100%

Date of experience: July 08, 2024

Fantastic service, glasses cam back like new and it was really quick. Highly recommended

Date of experience: May 28, 2024

Very Easy and Quick response.

When i broke my new glasses and looked for a repair i found this company who quoted from my description, gave me postal instruction, firmed up the quote, fixed and returned all within a week.

Quality repair to my glasses at a great price. Can’t thank them enough.

Date of experience: May 02, 2024

Found Specrepairs online after both Vision Express and Specsavers had pronounced my designer frames unrepairable (the nosepad wire had come off one side).
Got a very sensible quote of £25-30 for the repair. Posted on Saturday Tracked 48, delayed by Post Office so didn't arrive until Wednesday morning. Had a phone call by Wednesday midday to confirm repair possible and for me to pay. Repaired and returned the following Saturday morning for a total cost of £35 including return by guaranteed special delivery. The repair looks to be even stronger than the original and it's not even noticeable that it has been repaired unless you look VERY closely. Definitely 5star service, great workmanship and super-fast return made even more admirable as it was a bank holiday weekend. Highly recommended and would use again without hesitation.

Date of experience: March 30, 2024

Straight forward process, good customer service, and timely responses. I had 4 pair of glasses where the arms spanned out and I was told where I purchased them that they could not fix them. I contacted Spec Repairs, and they fixed them. Really pleased with my repaired glasses. They even arrived on Valentine's day, best present I could have received on the day :) Definitely I will recommend them to friends and family.

Date of experience: February 14, 2024

Fantastic service from start to finish.

I sent off my favourite Prada sunglasses and needed one arm attaching and the other arm securing.

Got a call as soon as the glasses arrived with a price that included vat and delivery of £32.99. The glasses were sent back to me the day after I paid and are as good as new. All done in less than a week!
Comms was excellent all the way through and I will definitely be using again the next time I sit on my glasses 😀

Date of experience: February 01, 2024

I’m so pleased with the repairs to my glasses. Posted on Tuesday, phone call with quote and payment made the next day, glasses received on Friday, all in the same week! Saved me a lot of money buying a new pair of varifocals! Fast , efficient service, highly recommended.

Date of experience: February 02, 2024

I was on the verge of giving up trying to get a replacement arm for a pair of Tom Ford sunglasses, having been told by everywhere else that they were not repairable, when I finally came across Spec Repairs. Abby was extremely helpful and after emailing through a few photos of the snapped arm she told me they could get it done. An impressively speedy service and a very affordable price.

Date of experience: January 03, 2024