specprecision.com Reviews 431

TrustScore 4.5 out of 5

4.6

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the prompt delivery service and the high quality of the products. Consumers also appreciate the clear and helpful communication, noting that the items they ordered matched the descriptions accurately. The customer service team is frequently mentioned for its friendliness, speed, and willingness to resolve issues efficiently. People highlight the good build quality and the professional, welcoming attitude of the business. Many reviewers express their intention to order again, praising the wide range of products available and the reasonable prices. Overall, the ordering process is considered easy and reliable, making customers feel confident in their purchases.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Very good communication and item description. Item arrives very well packed and exactly as described. I wish the light included a battery, but finding a suitable rechargable battery wasn't too hard an... See more

Rated 5 out of 5 stars
Verified

Excellent communication! Answered several questions very promptly and products shipped quickly. Arrival took time as products shipped from overseas but that was expected. Products look and work great!... See more

Rated 5 out of 5 stars

I purchased the UH1 replica for my APFG MCX and not only does it look amazing on my rifle but the quality is terrific. The lense quality as well as the reticle brightness and display is super crispy.... See more

Rated 5 out of 5 stars

This was my sixth order with SpecPrecision, contact was always friendly, fast and easy. All my orders were shipped quickly. I will shop again with SpecPrecision.


Company details

  1. #1 of 2 best companies in Airsoft Supply Store
  2. #1 of 1 best companies in Telescope Store

Written by the company

We are crazy tactical fans. dedicated to make,retail,wholesale nice tactical gears,we take products quality as top priority, always evolved. IN TACTCAL WE ENJOY .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
3-star
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1-star

Replied to 38% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Very good communication

Very good communication and item description. Item arrives very well packed and exactly as described. I wish the light included a battery, but finding a suitable rechargable battery wasn't too hard and with the proper batteries it performs very well.

Date of experience: May 03, 2025

Rated 5 out of 5 stars
Verified

Great experience love this site only…

Great experience love this site only thing I would say is sometimes they have items that aren’t in stock available on their site however their customer service is always good and tells you right away and will work with you to replace it with a like item.

Date of experience: May 03, 2025

Rated 5 out of 5 stars
Verified

Excellent communication

Excellent communication! Answered several questions very promptly and products shipped quickly. Arrival took time as products shipped from overseas but that was expected. Products look and work great! Very impressed!! Will definitely order again in the future and recommend Specprecision to anyone looking for affordable clone products. Thank you, Specprecision!!

Date of experience: May 02, 2025

Rated 5 out of 5 stars

Fast and Reliable

This was my sixth order with SpecPrecision, contact was always friendly, fast and easy. All my orders were shipped quickly. I will shop again with SpecPrecision.

Date of experience: June 05, 2025

Rated 5 out of 5 stars

Quick work.

I ordered a scope mount and had to edit the order, Customer Service responded immediately and corrected my mistake. I received my package quickly and am very excited to unbox and use this thing!

Date of experience: May 28, 2025

Rated 5 out of 5 stars

100% Recommended!

Ordered a combo of an EXPS-3 & G33 and received it in a relatively short time. Great build and quality, SpecPrecision has been very professional and welcoming. Would 100% recommend and I hope to do business with them again in the near future!

Date of experience: May 13, 2025

Rated 5 out of 5 stars

Vortex UH-1 Replica

I purchased the UH1 replica for my APFG MCX and not only does it look amazing on my rifle but the quality is terrific. The lense quality as well as the reticle brightness and display is super crispy. I can't tell you how many "affordable" optics I have bought and the second I field them outside, I realize the reticle is too dim to even be functional. Everything about the UH-1 replica is impressive. I would recommend this to anyone! 10/10

Date of experience: June 16, 2025

Rated 5 out of 5 stars
Verified

Great

My product was sent and received in a timely manner. The product I ordered was excellent. Kudos to spec precision for a job well done

Date of experience: April 04, 2025

Rated 1 out of 5 stars

No quality control. Great at wasting time though.

If you ever have an issue, you are screwed. Their items might sometimes be great clones, but product QA is almost non existent. Additionally, there's some disconnect between customer service and the fulfillment. I don't know what it is, but they seem to just do the "yah yah yah" and try to hurry and leave details out as is typical with some store cust service.

Bought holy warrior version. 3/28. It was defective (reticle wouldn't move) - apparently it's a KNOWN issue. If that's the case, why not QA it before sending considering the fng transit time is so long. This is just a very sad oversight. Just pop it out of the dang box and make sure it actually works.

They initially tried to say they would only send the internals and I'd have to take it apart and put it back together. Then they said I'd have to pay the tariffs (even though I ordered way ahead of tariffs so I wouldn't get hit by them). So I got a refund. Next day they said oh we can send you a replacement if you want, we'll pay the tariff. I have a strong feeling it's because they saw my previous Trustpilot review (which I took down after they said they'd send me a new unit, they also mentioned the review to see if I'd take it down).

I received the new unit today (5/9 - it's now been almost 1.5 months since my first order). It's 100% garbage. It was the spec precision version (which they said was even better) but it has red tinted glass, like super red. That should have been IDd at manufacture, that's a huge defect.

So now what? Wait another 2-4 weeks for another shit replacement that they'll fail to QA again?

Asked for another refund. Honestly, they are a big waste of time. Don't bother buying anything that's more than a few dollars, they don't quality check.

I requested the refund first, because quite frankly i don't want to wait another 2 months for my money back. Additionally, I don't really trust them anymore. They are refusing, so I am just going to my bank to dispute. I don't want their defective item, it not only has garbage out of spec glass, but the housing itself is built out of spec too. Bought a killflash made for it, doesn't fit (which is out of pocket cost for me, so I'm SOL on that $). Learned my lesson, don't buy from here, time to go dispute.

This would have been resolved by just giving me a refund. Now instead, we can just sit here and wait for my bank together.

Date of experience: March 28, 2025

specprecision.com logo

Reply from specprecision.com

Thank you for your review. We're sorry that your experience didn’t meet expectations. We'd like to clarify a few points:

SPECPRECISION has always operated as a legitimate and trusted seller, providing quality products and responsive service.

After you reported the issue with your HW EXPS3 red dot sight, we promptly sent a brand-new replacement unit to resolve the issue.

Upon your refund request, we covered the initial shipping costs and informed you that a full refund would be processed once the item was returned. This is a standard, fair policy.

Regarding the killflash you purchased elsewhere: HW EXPS3 is an airsoft-grade red dot sight that closely matches the dimensions of the original model. If a third-party killflash from another platform (e.g., AliExpress) did not fit, the compatibility issue lies with the accessory, not the optic itself. We assume you’ve already opened a dispute with that seller to recover your cost.

We clearly stated we would refund you if you were unsatisfied with the replacement unit. Please understand that we always protect customer funds and process refunds reasonably. There's no need to file a dispute through your bank if we are resolving things directly, but of course, you’re free to do so.

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