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Specialty Answering Service has provided professional and courteous service to our company for years. Most recently, we had someone that is not part of our company call to make changes to our account.... See more
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Verified
I had a question about our call log. Sheila was extremely helpful, asked great questions to see exactly what I needed, and she gave great instructions (with follow-up email) on how to handle the issue... See more
Verified
I worked with Kaila to integrate our SAS call center script with our CRM, HubSpot. She was very responsive, and extremely helpful in resolving our integration issue. I would highly recommend based on... See more
Verified
I have been a costumer in the past and recently returned to SAS. I love the new features and the service has improved so much over time. My patients report to me how professional the attendants are an... See more
Company details
- #5 of 11 best companies in Call Center
- #43 of 272 best companies in Business to Business Service
- #2 of 56 best companies in Telecommunications Service Provider
- #4 of 6 best companies in Telephone Answering Service
About Specialty Answering Service
Written by the company
🗣️24/7 Live Agents
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) is a 24/7 live answering service provider with over 4,500 clients in every business imaginable. With over 35 years of industry knowledge, SAS is focused on cultivating a truly personalized experience, meeting clients’ needs through custom scripting and an abundance of features designed to make life easier. Our 30 sales and support representatives, along with over 200 operators across the country, are at your service. SAS combines an excellent proprietary portal and a convenient mobile app to localize customer data, enabling businesses to grow effortlessly, one call at a time.
These pillars have been put in place to show SAS's commitment to quality and innovation, which has improved customer loyalty and strengthened the brand of thousands of organizations that rely on us every day.
For more information or to signup for a free 2 week trial Click Here!
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) is a 24/7 live answering service provider with over 4,500 clients in every business imaginable. With over 35 years of industry knowledge, SAS is focused on cultivating a truly personalized experience, meeting clients’ needs through custom scripting and an abundance of features designed to make life easier. Our 30 sales and support representatives, along with over 200 operators across the country, are at your service. SAS combines an excellent proprietary portal and a convenient mobile app to localize customer data, enabling businesses to grow effortlessly, one call at a time.
These pillars have been put in place to show SAS's commitment to quality and innovation, which has improved customer loyalty and strengthened the brand of thousands of organizations that rely on us every day.
For more information or to signup for a free 2 week trial Click Here!
Contact info
1006 W 9th Ave #150, 19406, King of Prussia, United States
- 888-532-4794
- sales@specialtyansweringservice.net
- specialtyansweringservice.net
Verified
Very please with the service and…
Very please with the service and customer support.
Date of experience: July 02, 2025
Verified
Good job on live transfer
Date of experience: June 18, 2025
Verified
My experience with Specialty Answering…
My experience with Specialty Answering Service has been overall very positive. Their team is professional, courteous, and responsive — they consistently handle our calls with care and accuracy. What really stood out to me was their commitment to customer service and their ability to follow specific instructions tailored to our business needs.
The onboarding process was smooth, and their system is easy to use. I also appreciate the detailed call summaries and the ability to review calls when needed — it adds a level of accountability and helps with quality control.
One area of improvement could be a slightly faster turnaround when changes are requested to call scripts or protocols, but other than that, they’ve been reliable and efficient.
Overall, they’ve made a big difference in how we manage after-hours and overflow calls. I’d definitely recommend them to other small businesses looking for a dependable answering service.
Date of experience: June 30, 2025
Verified
This has been a great experience!
This has been a great experience for our group. I am extremely pleased with all phases of Specialty Answering Service so far.
Date of experience: July 01, 2025
Verified
The email response was very quick and…
The email response was very quick and effective. Jessi helped tremendously and took away extra work from my plate.
Date of experience: June 30, 2025
Verified
Specialty Answering Service helps our business address potential fraud
Specialty Answering Service has provided professional and courteous service to our company for years. Most recently, we had someone that is not part of our company call to make changes to our account. The SAS employee identified a potential issue and called us immediately to request information to determine if the request was legitimate. Thank you for your service and ability to spot and address red flags!
Date of experience: June 30, 2025
Verified
SAS Call Center Integration Help with HubSpot
I worked with Kaila to integrate our SAS call center script with our CRM, HubSpot. She was very responsive, and extremely helpful in resolving our integration issue. I would highly recommend based on their excellent customer service!
Date of experience: June 25, 2025
Verified
very customer-service oriented
very customer-service oriented. Jessica R. was able to quickly and easy address a billing issue.
Date of experience: June 23, 2025
Verified
10/10 Recommend
Great customer service! Reliable, organized, and affordable.
Date of experience: June 23, 2025
Verified
quick
quick, response. Jessi R. has always been a huge help. Very proffesional and friendly.
Date of experience: June 23, 2025
Verified
Verified
I had a question about our call log
I had a question about our call log. Sheila was extremely helpful, asked great questions to see exactly what I needed, and she gave great instructions (with follow-up email) on how to handle the issues from now on.
Date of experience: June 20, 2025
Verified
Great Service!
The team at SAS is amazing. Helpful, knowledgeable and always readily available to assist. Highly recommend!
Date of experience: June 18, 2025
Verified
Returned costumer satisfied!
I have been a costumer in the past and recently returned to SAS. I love the new features and the service has improved so much over time. My patients report to me how professional the attendants are and the good experience they have. So far I am a happy camper!
Date of experience: June 19, 2025
Verified
Great customer service from the moment…
Great customer service from the moment I signed in with SAS in 2023. I highly recommend them!
Date of experience: June 06, 2025
Verified
Gabe was attentive
Gabe was attentive, knowledgeable and conscientious in helping me get the final piece to our account set up. He suggested the right solution and now our call center support is functioning very well
We are going to be long term customers!!!
Date of experience: June 10, 2025
Verified
She was thorough in going through my…
She was thorough in going through my concerns and found the problem along with helping me correct it.
Date of experience: June 09, 2025
Verified
Gabe was very knowledgeable and helpful!
Date of experience: June 09, 2025
Verified
I greatly appreciate the help in having…
I greatly appreciate the help in having the phone calls answered and the company has been helped out by extremely helpful and friendly staff.
Date of experience: June 02, 2025
Verified
hands-on assistance
The system allows us to efficiently organize and track potential leads while improving our response time to existing clients who need support. The customer support team at SAS has consistently guided us, offering hands-on assistance to help us implement new strategies that enhance our clients' overall experience.
Date of experience: June 06, 2025
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