Carmen was a pleasure to talk to and very helpful. She answered all my questions and walked me through the process and made things very easy. I would definitely recommend this app and Carmen exception... See more
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The whole experience was handled very well, prices were up front, and Spacer even sent me a pic of my exact parking spot (I just moved to MA). A special thanks to MARIE, she helped me with multiple qu... See more
Company replied
The customer service from the listing/booking side of Spacer has been horrendous. Marie is also not very helpful and defensive while not listening to simple questions posed. Still awaiting answers and... See more
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Spacer.com is fine to use. I had a hard time adjusting my listing, deleting seems impossible. I also had a lower my price compared to other apps I used for renting my driveway. On the other hand I g... See more
Company replied
Company details
About Spacer.com
Written by the company
Spacer is America’s #1 Monthly Parking Marketplace. We connect thousands of Renters across the country looking for parking with Hosts who have an unused driveway, garage or parking spot to share.
Parking doesn’t have to be a terrible experience. At Spacer, we can connect you with affordable and convenient monthly parking provided by local Hosts near your workplace, home or college.
Our community is made up of thousands of people, who are looking to help their neighbors access the parking space they need. You’ll find a wide range of driveways, garages and local parking operators on our platform for you to choose from. Originally founded, tested and proven in Australia, we’re hoping to improve parking across America.
Contact info
San Francisco, United States
- 1-800-339-2635
- support@spacer.com
- spacer.com
3.9
Great
55 reviews
Replied to 60% of negative reviews
Typically replies within 1 week
Carmen was a pleasure to talk to and…
Carmen was a pleasure to talk to and very helpful. She answered all my questions and walked me through the process and made things very easy. I would definitely recommend this app and Carmen exceptional customer service
Date of experience: June 04, 2025
Reply from Spacer.com
This absolutely made our day — thank you, Steven! We’re so happy to hear that Carmen was able to walk you through everything and make the experience so smooth. Providing exceptional service is what we strive for, and it’s great to know we hit the mark.
Thanks for recommending us, and don’t hesitate to reach out if there’s anything more we can do for you!
Easy to use!
Easy to use! Good service - emails responded to in a timely manner.
Date of experience: May 27, 2025
Reply from Spacer.com
Thank you so much for your kind words!
We're thrilled to hear you found our service easy to use and that our team was responsive to your emails. Your feedback means a lot to us, and we're always here if you need anything else!
Michelle was a great help on the phone
Michelle was a great help on the phone, and very nice to speak to.
Date of experience: May 23, 2025
Reply from Spacer.com
Thanks so much! We're glad Michelle was able to help and made your call a good experience.
Marie was very helpful
Marie was very helpful, and quickly addressed my issue.
Date of experience: May 13, 2025
Reply from Spacer.com
Thanks for the feedback, James!
Glad to hear Marie was able to help quickly—I'll be sure to pass that along to her!
Invited
Great service, bad user experience
Great fundamental service, but terrible user experience on the site. You can't delete postings, and it's difficult to navigate to many functions such as reviewing a request to rent a space. The customer service chatbot says it's bringing someone in, then leaves you hanging for a while with no indication that anyone will come.
Date of experience: April 24, 2025
Reply from Spacer.com
Thank you for your honest feedback. I'm glad to hear you found our core service valuable, but I'm sorry that your experience with the website and support tools has been frustrating. We’re actively working to improve usability and transparency across the platform—including navigation and real-time support. I’ve shared your comments with our product and support teams to help guide those improvements. In the meantime, if there's anything specific we can assist with—such as deleting a posting or reviewing a space request—please don't hesitate to reach out directly. We’re here to help.
Fabulous Customer Service
Carmen, the customer service representative who assisted me, was incredibly professional, courteous, and helpful. Despite some issues with obtaining the permit for the spot and a few other issues, she ensured everything was taken care of and responded promptly to all my questions and concerns. A true professional!"
Date of experience: April 21, 2025
Reply from Spacer.com
Thanks for the fantastic review! We’re so glad to hear Carmen provided you with such excellent service—she's a true asset to our team. We’ll be sure to pass along your kind words to her. Appreciate you sharing your experience, and we're happy everything worked out in the end!
Great Choice for parking
The whole experience was handled very well, prices were up front, and Spacer even sent me a pic of my exact parking spot (I just moved to MA). A special thanks to MARIE, she helped me with multiple questions and details, her responses were prompt and she had the right amount of detail. Spacer should be happy to have her as an employee.
Date of experience: March 12, 2025
Reply from Spacer.com
Thank you so much for the amazing review! We’re so happy to hear that your experience was smooth and that Marie was able to assist you with all your questions. We agree—she’s a star, and we’ll be sure to pass along your kind words to her! We’re thrilled to have been able to help you with your parking needs.
Invited
It does what it says but poor website with lack of communication
It does what it says it would. However, I think the notification system leaves little be desired. I've had a renter in my parking spot since January. I have not received any emails from Spacer since the day it was first booked. I do not know if the renter is continuing renting the spot. I don't know when money is being sent to my bank account. This is a poorly built website.
Date of experience: April 03, 2025
Reply from Spacer.com
Thanks for your feedback—we’re glad to hear the service worked as expected, but we’re sorry to learn that the communication and website experience fell short. You should absolutely be receiving updates regarding your booking and payments, and it sounds like something may not be functioning correctly in your account.
We’d love to look into this further and help resolve it—please reach out to our support team at support@spacer.com so we can investigate and ensure everything is working as it should. We really appreciate you bringing this to our attention and giving us the opportunity to improve.
Invited
Awesome experience friendly staff well…
Awesome experience friendly staff well knowledgeable excellent experience highly recommend
Date of experience: April 02, 2025
Reply from Spacer.com
Thank you for the fantastic review! We’re so glad you had an awesome experience with our friendly and knowledgeable team. Your recommendation means a lot to us—we’re always here if you need anything!
Invited
You should rewrite your UI.
Date of experience: April 02, 2025
Reply from Spacer.com
Thank you for your feedback. We’re sorry to hear that the user interface didn’t meet your expectations. We’re always working to improve the experience and would appreciate any specific suggestions you might have. Feel free to reach out to our team at support@spacer.com—we’d love to hear more about how we can do better.
Invited
Happy camper
Was happy to find a garage while I was away on travel for my minivan. Location was very convenient from where I live and car is protected indoors 👍🏻
Date of experience: April 01, 2025
Reply from Spacer.com
Thanks so much for the 5-star review! We're glad you found a convenient and secure spot for your minivan while you were away. It’s great to know the location worked well and that your car was kept safe indoors. We're here anytime you need a spot again!
Invited
Spacer.com is fine to use.
Spacer.com is fine to use.
I had a hard time adjusting my listing, deleting seems impossible. I also had a lower my price compared to other apps I used for renting my driveway. On the other hand I got my payment much sooner than with other apps. All in all I would certainly recommend using them
Date of experience: April 02, 2025
Reply from Spacer.com
Thank you for your thoughtful review and for recommending Spacer! We're glad to hear you received your payment quickly—that’s something we work hard to make seamless. We're sorry to hear you had trouble adjusting or removing your listing. Your feedback is helpful, and we're actively working on making the platform more user-friendly. If you ever need a hand with your account or have suggestions, our support team is always here to help!
Invited
Reply from Spacer.com
Thanks for the great review! We’re glad to hear you’re happy with the service so far. If there’s anything we can do to make your experience even better, feel free to let us know!
Invited
What went wrong? Oh just everything.
The better question would be what went right, which is nothing. They rented a space that wasn't available, and we didn't find out until 4 days into our rental period.
Date of experience: April 01, 2025
Reply from Spacer.com
We’re really sorry to hear about your experience—this is absolutely not the standard we aim for. A booking going through on an unavailable space is incredibly frustrating, and we completely understand your disappointment, especially with the delay in finding out.
We’d appreciate the chance to look into what happened and make it right. Please reach out to our support team at support@spacer.com, and we’ll prioritize resolving this for you. Thank you for bringing this to our attention—we’re taking your feedback seriously
Invited
Horrible company
Horrible company. Don't do any customer service. Feels like one man show. Chancelled service. They still keep charging me.
Date of experience: March 16, 2025
Reply from Spacer.com
We’re really sorry to hear about your experience. This definitely shouldn’t have happened—if you’ve cancelled your service, you should not be getting charged. We understand how frustrating that is, and we want to make it right as quickly as possible.
Please reach out to our support team at support@spacer.com with your account details so we can investigate and ensure the charges are stopped and any errors are resolved. Thank you for bringing this to our attention—we’re committed to improving
Invited
Parking Spot Needed.
A Great way to find a Parking spot either for a short time or permanently. Spacer crew made everything so smooth and easy .
They are very professional and helpful .
Highly recommended.
Thank you.
Date of experience: March 31, 2025
Reply from Spacer.com
Thank you for the wonderful review! We’re so glad to hear you had a smooth and easy experience finding a parking spot with us. Our team works hard to provide helpful, professional support, and it means a lot to see that reflected in your feedback. We truly appreciate the recommendation!
Invited
best price in town
Date of experience: March 26, 2025
Reply from Spacer.com
Thank you so much for the positive review!
Invited
Great experience 👍
Date of experience: February 21, 2025
Reply from Spacer.com
Glad to hear you've had a positive experience. Thank you for taking the time to leave us a great review!
This isn't even a business
This isn't even a business. It's a scam. I didn't even put in my address or sign up for leading my spot and somehow they were trying to sell my monthly lease for $0.00, texted me, emailed me and called me without consent to accept the dumbest deal I ever heard in my life. Rent out my car space for free. What's next, live in my home for free but I have to leave?
Date of experience: December 04, 2024
Customer Service is Terrible (Marie)
The customer service from the listing/booking side of Spacer has been horrendous. Marie is also not very helpful and defensive while not listening to simple questions posed. Still awaiting answers and money/payouts that are due. Spacer does not abide by their own terms and conditions posted. Beware! You will lose money working with Spacer.
Date of experience: August 12, 2024
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