South Boston Waterfront Transportation Center Parking Reviews 86

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars
Verified

The parking was great, but did not offer an easy way to get to and from the port (cruise ship). Also when we were leaving, the scanner would not scan the barcode so I had to use the call button to ge... See more

Company replied

Rated 5 out of 5 stars

I've been using this garage since it opened, very clean, well lit and the location is great. Most important, the people at the office are wonderful. They always receive you with a smile and are super... See more

Rated 1 out of 5 stars
Verified

I have reserved parking prior to a cruise on October 2. The instructions talked about using a QR code when I parked. I kept trying to print the parking pass and got nothing. i finally called the phone... See more

Rated 5 out of 5 stars
Verified

When we arrived at lot D3, a shuttle bus driver was present waiting for us to board and helping us with our luggage. She also answered all of our several questions (since we had never used this parki... See more


Company details

  1. Parking Garage

Information provided by various external sources

South Boston Waterfront Transportation Center (SBWTC) is conveniently located near the Waterfront. So, whether you’re planning to spend some time in the city and need a daily parking spot, or if you live or work in the city and need monthly parking, there is a spot waiting for you!


Contact info

3.9

Great

TrustScore 4 out of 5

86 reviews

5-star
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1-star

Rated 4 out of 5 stars
Verified

Great Parking/not easily accessible to cruise ship

The parking was great, but did not offer an easy way to get to and from the port (cruise ship). Also when we were leaving, the scanner would not scan the barcode so I had to use the call button to get a parking attendant to come and help us exit the parking garage.

Date of experience: July 14, 2024

South Boston Waterfront Transportation Center Parking logo

Reply from South Boston Waterfront Transportation Center Parking

Hi Sam,

Thank you for your review! We're glad you enjoyed your experience with us. We have shared your feedback with the local management team for review.

Thank you,
Parking.com

Rated 5 out of 5 stars
Verified

Convenient parking for Logan airport

Convenient parking for Logan airport. Easy in and out with online booking.

Date of experience: April 04, 2023

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Reply from South Boston Waterfront Transportation Center Parking

Hi Stephen,

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars
Verified

convenience

convenient spot and easy to navigate.

Date of experience: March 24, 2023

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Reply from South Boston Waterfront Transportation Center Parking

Hi Berson,

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars
Verified

Easy and convenient parking near BCEC

Easy and convenient parking near BCEC. Plenty of spots and they aren't cramped.

Date of experience: March 03, 2023

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Reply from South Boston Waterfront Transportation Center Parking

Hello Dthou,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars
Verified

easy to prepay and scan Qcode in and…

easy to prepay and scan Qcode in and out of lot

Date of experience: March 03, 2023

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Reply from South Boston Waterfront Transportation Center Parking

Hi John,

Thank you for your review. We're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars
Verified

Very easy to use website

Date of experience: February 18, 2023

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Reply from South Boston Waterfront Transportation Center Parking

Hi Cheryl,

Thank you for your review. We're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 5 out of 5 stars
Verified

Purchased an event parking pass

Purchased an event parking pass. The process was easy and convenient. The QR Code worked fine at the gate.

Date of experience: January 27, 2023

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Reply from South Boston Waterfront Transportation Center Parking

Hi Michael,

Thank you for your review! We appreciate your feedback & we're glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars
Verified

I was charged a different price than…

I was charged a different price than what is advertised on website and what surrounding businesses state the price would be

Date of experience: January 13, 2023

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Reply from South Boston Waterfront Transportation Center Parking

Hello Jones,

Thank you for your review. We appreciate your feedback & we have shared this with the local management team for review.

Thank you,
Parking.com

Rated 1 out of 5 stars
Verified

I pre brought my parking pass and was…

I pre brought my parking pass and was no longer able to attend event and there was nothing to do about parking nore was it able to be changed so I pre paid and never parked

Date of experience: December 30, 2022

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Reply from South Boston Waterfront Transportation Center Parking

Hi Meredith,

Thank you for your review. We appreciate your feedback and have shared this with the local management team for review. We will reach out to you directly!

Thank you,
Parking.com

Rated 1 out of 5 stars
Verified

Would give zero stars if I could

Would give zero stars if I could. I prepaid for parking & when I arrived there were ZERO spots left. I drove up one side and down the other of all 9 levels, which caused me to be late for my meeting. What is the point of selling prepaid spots if you oversell the garage? I assumed you would account for the prepaid spots in your calculations and perhaps turn away some people. I ended up parking illegally on the roof level in an area with slanted yellow lines i.e. not a legal spot. Your system stinks. Will not use again. Terrible.

Date of experience: November 30, 2022

Rated 3 out of 5 stars
Verified

dinning

arrived in the daytime. They need some kind of deli, restaurant, or any small venue to get a bite to eat. At dinner time we walked around looking for a place to eat and many places were closed. Desk people did not help at all. They offer breakfast which was nice, but to sit and get a cup of coffee, or a drink or even a small bite during the day or evening would have been nice, considering the price you pay for the room. it would have been convenient.

Date of experience: October 13, 2022

Rated 5 out of 5 stars
Verified

Good experience

Quick service for pick-up and very pleasant driver!! Waiting at the cruise port was a bit chilly with a strong wind standing out in the open. Lot seemed safe and secure upon our return. Again, the driver was very accomodating!

Date of experience: October 09, 2022

Rated 5 out of 5 stars
Verified

Excellent experience

This is the first time using South Boston Waterfront Transportation Center Parking and I would definitely use again! Found the lot easily, the shuttle was waiting, and off we went to the cruise ship. Just as easy on the way back. The driver and the parking lot attendant were friendly and helpful.

Date of experience: September 18, 2022

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