Verified
This is a great shop with a large selection in stock. Excellent customer service and communication. Fast shipping. Subscribers also get first access to new releases which is very cool 🤙🎶
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Verified
Return customer here. Sound Shoppe is the best. Phenomenal selection of pedals from small builders, and great customer service. They reach out via email after your pedal arrives to make sure everythin... See more
Company replied
Verified
I ordered an Aclam Dr Robert V2 as a gift for a friend. The order process was incredibly easy, and the pedal arrived incredibly quickly.
Verified
Item as described, packaged well, very fast shipping. Writing this review because I was worried they weren’t legit, but the excellent Reverb ratings and Trustpilot reviews eased my mind and zero regr... See more
Company replied
Company details
- #9 of 107 best companies in Electronics Store
Written by the company
Curating Pedals. Celebrating Innovation.
Happiness Guarantee
30 day Returns
You are welcome to return any item for any reason within 30 days after delivery. If there's a malfunction, return shipping's on us.
Contact info
David Cole, 11717, Brentwood, United States
- dave@soundshoppe.nyc
- soundshoppe.nyc
4.9
Excellent
143 reviews
Verified
A great shop with a large selection 💯
This is a great shop with a large selection in stock. Excellent customer service and communication. Fast shipping. Subscribers also get first access to new releases which is very cool 🤙🎶
Date of experience: June 29, 2025
Verified
Aclam Dr Robert V2
I ordered an Aclam Dr Robert V2 as a gift for a friend. The order process was incredibly easy, and the pedal arrived incredibly quickly.
Date of experience: June 28, 2025
Verified
Good customer service
Delivery was slightly delayed, but the shop was really supportive and helpful! The pedal arrived and worked perfectly in the end.
Date of experience: June 17, 2025
Verified
Terrific Place to Get Some Unique Gear!
Great, interesting stuff. Quick communication and shipping. And, most importantly to me, honest info and suggestions! Am a repeat (and will continue to be) customer, for sure!
Date of experience: April 05, 2025
Verified
top marks
the packaging is good, the logistics is fast, and the boss is so nice
Date of experience: June 21, 2025
Verified
Reliable Retailers
Exceptionally fast shipping, with cushioned, secure packaging for a great product, the PULSE pedal. Looking forward to additional purchases!
Date of experience: June 11, 2025
Reply from Sound Shoppe NYC
We look forward to it! Thank you for the review! -Dave
Reply from Sound Shoppe NYC
Thanks Randy! -D
Verified
Reply from Sound Shoppe NYC
Thanks Rob! We aim to please.
Verified
I ordered the Aclam Go Rocky Go pedal…
I ordered the Aclam Go Rocky Go pedal and received in 48 hours in factory sealed condition. Great service and will definitely do business with these guys again!
Date of experience: June 14, 2025
Reply from Sound Shoppe NYC
Thanks Mark. We look forward to your next purchase. -D
Verified
New go to
Easy to make a purchase quick delivery Thank you card is a nice touch
Nicely curated selection
One of the best sites to navigate
Date of experience: June 07, 2025
Reply from Sound Shoppe NYC
I think that's my first compliment on Navigation! Thanks Pete! -D
Verified
Great experience, would buy from again
Item as described, packaged well, very fast shipping. Writing this review because I was worried they weren’t legit, but the excellent Reverb ratings and Trustpilot reviews eased my mind and zero regrets I did. Thanks.
Date of experience: June 11, 2025
Reply from Sound Shoppe NYC
Ratings help. I'm glad they steered you in the right direction. And thank you for paying it forward. -Dave
Verified
Great selection
Great selection. Good prices, free shipping, discount. Quick shipment.
Date of experience: June 03, 2025
Reply from Sound Shoppe NYC
It's nice to be appreciated. Thanks Steven! -Dave
Verified
Great experience
Great customer service, fast shipping and product arrived as described!! Will buy from again!
Date of experience: June 09, 2025
Reply from Sound Shoppe NYC
Thanks James, looking forward to it! -Dave
Verified
Outstanding communication and…
Outstanding communication and transparency. I had a preordered product, which was delayed by the manufacturer, and the team at Sound Shoppe NYC were wonderful at sharing updates. Item shipped quickly and very well packed, too.
Date of experience: June 02, 2025
Reply from Sound Shoppe NYC
Hi Kevin. Thank you so much for the review. We try to be as transparent as possible! I hope you enjoy it. -D
Verified
The best musical instrument store in NYC!
Sound Shoppe NYC is the best. Dave communicated regularly about the status of my pedal, which was on extended backorder, and informed me about his communications with the manufacturer. The pedal arrived in environmentally-sensible packaging.
Support Sound Shoppe NYC and other small businesses!
Date of experience: June 02, 2025
Reply from Sound Shoppe NYC
Thanks Stephen! I'm so glad it was worth the wait! -Dave
Verified
fast delivery
fast delivery , the package was packed fine excellent service
Date of experience: June 02, 2025
Reply from Sound Shoppe NYC
Thank you Davide. I hope to see you again!
-Dave
Verified
Hungry Robot Pedals Stampede
Awesome pedal and fast shipping! Couldn't be happier!
Date of experience: May 23, 2025
Reply from Sound Shoppe NYC
Thank you for the review Robert! I live vicariously through my customers. Your happiness is my happiness.
-Dave
Verified
Excellent and expert pedals shop
I keep The Sound Shoppe bookmarked so I can see their latest offerings and to learn more about boutique pedals. Each time I've purchased from TSS I've received my purchase quickly and in beautiful and safe packaging. I will continue to be a customer!
Date of experience: May 22, 2025
Reply from Sound Shoppe NYC
This is the first time that I've heard that someone's bookmarked my site. I am honored!
-Dave
Verified
Return customer
Return customer here. Sound Shoppe is the best. Phenomenal selection of pedals from small builders, and great customer service. They reach out via email after your pedal arrives to make sure everything is up to par. The personal touch is always appreciated. I'll certainly be back again.
Date of experience: May 20, 2025
Reply from Sound Shoppe NYC
Looking Forward to it! THANK YOU!
-Dave
Verified
Great Shop!
Great offerings, fast delivery, and personal follow-up. Excellent experience end-to-end.
Date of experience: May 20, 2025
Reply from Sound Shoppe NYC
Thank you will. I appreciate you spreading the word!
-Dave
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