SONDORS Premium Electric Bikes Reviews 1,669

Why would anybody trust this crook. Invested in his “Sondors Electric Car Co” stock only for him to use the money on other endeavors. Have contacted the company for refund of purchase price and have either received the run around or NO response at all. If investors can’t trust him why should the public buy his products… You m,ight not get what you paid for!!!

Date of experience: May 24, 2024

I never received my damn part. Purchased December 2023 and I just got an email asking me to review. I tried calling and emailing many times and then I heard SONDORS went out of business. Please send me a refund. 70 something bucks like a year ago. Sooo frustrating. REFUND ME. I BOUGHT THE PART ELSEWHERE.

Jeffrey Syrop

Date of experience: December 23, 2023

It’s a great bike for beginners, and you’ll get great exercise out of riding SONDORS bikes

Date of experience: December 23, 2023

The Bike was fine but the company? Are they even in business any more?

Date of experience: December 17, 2023

I have been trying to buy a new controller for my Fat Tire for 18 months. Your corporate office and customer service is a bad joke.

Date of experience: December 14, 2023

I purchased a wire harness for my sondors e bike almost 2 years ago, I still have not received it.

Date of experience: December 15, 2023

Never received bike rack order.

Date of experience: December 11, 2023

Great design and function. I love the foldability. Long lasting battery. I've had a lot of fun on these bikes. (I bought two.)

Date of experience: November 16, 2023

It is simple to charge and it works beautifully for me.

Date of experience: November 12, 2023

I love it,it’s my second one. I go riding as often as possible.

Date of experience: November 13, 2023

Ordered a bike and never received any information as to when it would be delivered. Called multiple times and never was able to contact anyone. Messages were never returned. Eventually went to my credit card company and had the transaction reversed. Never had anyone from Sondors contact me. Eventually bought another brand bike.

Date of experience: November 12, 2023

great price on a great bike.

Date of experience: November 10, 2023

I love my bike, a Step, but the company appears to have disappeared from operations. I had to wait many months for delivery of a replacement battery, and never got any kind of confirmation of my order. Just lucky it eventually showed up, or else the bike would be useless. Are you back in business?

Date of experience: November 10, 2023

Broken and no response form service. Horrible.

Date of experience: November 09, 2023

No customer service. Never returned my emails or my phone calls. My bike came very damaged. Sent pictures. At the end, I sold the bike because could not ride it due to a bad front rim that was shipped to me bent and would not hold air.

Date of experience: October 13, 2023

I have bought two bikes. One for Fl and one for MN.
The one in Mn has 700 miles on it and is squeeking. I can’t figure out where sound is coming from.
Otherwise I’m happy.

Date of experience: October 10, 2023

terrible, horrendous, worst experience with any purchase ever made! betraying people’s trust you deserve all the hate sent towards you, hoping that all the lawsuits will put everyone involved in jail, especially Storm, who will be tormented by the demons till the rest of his pathetic scammer life!!!!

Date of experience: October 11, 2023

Your products are really great! They are.
In fact, I've bought many, well over 30. (33)
Most of which I've seen fit to give away.
EVERYONE LOVES THESE BIKES!! Me too.
I SO-O-o-o-o Loved this lil' Co. when it was,
"Doing the right thing" ... (oh boy, here it comes),
HOWEVER; You FXXXXXG ripped me off for,
my dirt bike: Paid In Full $7,500.00, 2 years ago!!
Thus, you're a thief!

& The rest, as they say, is history!

Great Product(s) // F-ked over 1 too many times ty -
..And I don't use toilet paper twice!! so fk-off!!

One not at all happy camper!

Date of experience: October 10, 2023

Never received the bike, would not respond to communications and refunds, had to successfully dispute transaction with credit card co after several months. Will not ever buy from Sondors again.

Date of experience: October 09, 2023

It came late and had a defect with the seat mechanism which I had to have fixed. Working with so does was impossible because no one ever responded to me.

Date of experience: October 07, 2023