Received my samples sooner than expected, disappointed there weren't any instructions on how to apply....times a day?...which product is applied first etc etc.. Anywhere I can find this info? To send... See more
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Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
I really love all the Soladerm products that I ordered in the starter kit. I have since ordered more and will continue to do so. Especially the tinted moisturizer and the lip balm and the eye serum ha... See more
Company replied
Verified
Excellent experience! Easy and fast place my order. Glad to receive messages about savings and member rewards. I was overdue to replenish my supplies. Solvaderm 'was' on my to-do list. Yay now its... See more
Company replied
Verified
I'm in my 70's & have good skin but it has a rough texture. Moisturizers don't always penetrate & I'm washing it off in the morning! After using this product & applying moisturizer & suncreen, my ski... See more
Company replied
Company details
- #16 of 21 best companies in Beauty Supply Store
Written by the company
Solvaderm is a reputable skincare brand renowned for its innovative approach to dermatological solutions. Founded on the principles of advanced scientific research and high-quality ingredients, Solvaderm has emerged as a leader in the skincare industry. With a commitment to delivering effective and safe products, Solvaderm has garnered a loyal following among consumers seeking professional-grade skincare solutions. Central to Solvaderm's philosophy is the fusion of cutting-edge technology with natural ingredients, resulting in formulations that address a wide range of skincare concerns. Whether targeting signs of aging, acne, hyperpigmentation, or sensitivity, Solvaderm offers comprehensive solutions designed to promote healthy, radiant skin. One of Solvaderm's distinguishing features is its emphasis on clinical validation and evidence-based results. Each product undergoes rigorous testing and evaluation to ensure both efficacy and safety. By collaborating with dermatologists and skincare experts, Solvaderm develops formulations that deliver tangible benefits while minimizing the risk of adverse reactions. The brand's product range encompasses various categories, including cleansers, moisturizers, serums, and treatments, all formulated to work synergistically to optimize skin health. From the Hydra Repair Intensive Moisturizer to the Stemuderm Anti-Wrinkle Treatment, each product is meticulously crafted to address specific skincare needs, utilizing potent ingredients backed by scientific research. Transparency and education are also core values of Solvaderm. The brand provides comprehensive information about its ingredients, formulations, and skincare techniques, empowering consumers to make informed choices about their skincare routines. Additionally, Solvaderm's customer service team is readily available to offer personalized recommendations and guidance to ensure optimal results. Beyond its commitment to product excellence, Solvaderm prioritizes environmental sustainability and ethical practices. The brand endeavors to minimize its ecological footprint through responsible sourcing, eco-friendly packaging, and cruelty-free testing methods. Overall, Solvaderm represents a fusion of science, nature, and innovation in the realm of skincare. With its unwavering dedication to quality, efficacy, and consumer satisfaction, Solvaderm continues to set the standard for advanced dermatological solutions, helping individuals worldwide achieve healthier, more radiant skin.
Contact info
Ram Ridge Road 6, 10977, Chestnut Ridge, United States
- 1-888-211-8468
- customerloyalty@solvadermstore.com
- solvadermstore.com
4.2
Great
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
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Verified
It delivers what says it will
It delivers what says it will! Easy to apply and immediately notice
ably effective.
Date of experience: May 01, 2025
Verified
Very easy to order but it’s a little…
Very easy to order but it’s a little difficult to delete an item if need be
Date of experience: May 02, 2025
Verified
It appears to be working when nothing else has
It appears to be working when nothing has. I am still hopeful. I know I have to be patient as I am 71 years old and have accumulated many wrinkles!
Date of experience: May 01, 2025
Verified
I really love all the Soladerm products…
I really love all the Soladerm products that I ordered in the starter kit. I have since ordered more and will continue to do so. Especially the tinted moisturizer and the lip balm and the eye serum have been real highlights for me. And I am someone with a vanity table full of high-end product so it takes a really high quality to impress me.
Date of experience: April 01, 2025
Reply from Solvaderm
Dear Valued Customer,
Wow—thank you for the glowing review! We’re so excited to hear that our starter kit made such a strong impression, especially coming from someone with a well-curated beauty collection. It’s fantastic that the tinted moisturizer, lip balm, and eye serum stood out as favorites—we designed them with both performance and indulgence in mind. We're honored to have earned a spot on your vanity and can’t wait to keep delivering products you love!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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Verified
My email said 50% of (flash sale)
My email said 50% of (flash sale). It did not state that it was a bogo sale. When I am trying a new product, I do not like to buy 2 until I know it’s worthy. I found this this advertisement to be misleading!
Date of experience: April 01, 2025
Reply from Solvaderm
Dear Valued Customer,
We apologize for any confusion regarding the flash sale. The 50% off was applied as a Buy One, Get One offer, and we understand that this may not have been clear. We appreciate your feedback and will share it with our team to improve future promotions.
Healthy Regards,
iHealth Fulfillment
I ordered the stemuderm
I ordered the stemuderm, and it was supposed to be buy 1 get 1 free. Well, I only received 1. Please advisecdtatus.
Thank you.
Bettina B Lucivero
Date of experience: March 18, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review.
We have sent you a separate email so that we can assist you eith your concern.
Healthy Regards,
iHealth Fulfillment
Verified
Best skin care beautiful skin in the market if you…
Best skin care in the market if you care about your look, wanna look great use this product.
Date of experience: March 06, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Verified
Great customer service
There was an adjustment needed to my order and it was taken care of promptly. Thank you
Date of experience: March 05, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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Verified
quick and easy
Date of experience: March 04, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Terrible odor!
The odor is unbearable! It also made red bumps on my face. I will have to return.
Date of experience: March 18, 2025
Reply from Solvaderm
Dear Valued Customer,
We’re sorry to hear about your experience and appreciate your feedback. To better assist you, could you please provide the name of the product and your order number? This will allow us to check our records and address your concerns more effectively.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Verified
The smell of the Ace Ferulic was…
The smell of the Ace Ferulic was unbearable! I returned it and am waiting for my refund. Why it takes two weeks to receive I don't understand since Amazon does it in two days.
Date of experience: March 02, 2025
Reply from Solvaderm
Dear Valued Customer,
We’re sorry to hear that the scent of Ace-Ferulic didn’t meet your expectations. Refunds typically take up to two weeks to process, as they go through our standard return and verification procedure.
We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided.
Healthy Regards,
iHealth Fulfillment
Verified
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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Verified
Even though i waited a little extra…
Even though i waited a little extra long to get the product, customer service was responding within 24 hours I now have the product and I absolutely love it.
Date of experience: March 01, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Verified
Unlike Other Skin Products
Unlike other skin products, your products seem to be doing what you claim they do. Also, I never have to wait too long to receive them.
Date of experience: March 01, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Verified
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Verified
It was easy to order
Date of experience: March 06, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review and for letting us know your experience in placing an order online.
We appreciate your business and look forward to having the opportunity to service your next orders.
Healthy Regards,
iHealth Fulfillment
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Verified
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Verified
When a delayed shipment might come.
I ordered 3 products on Feb. 9, 2025 - Stemuderm, Eyevage, and Revivatone and paid for them with my credit card. There was a notification that the Revivatone was out of stock and would be delayed. I did receive the other two products on Feb. 21, 2025 but I have heard nothing about the Revivatone yet. An update on the status of when it might be delivered would be nice.
Date of experience: February 09, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for sharing your feedback. Your Revivatone order was shipped on February 18, 2025 and was delivered to your community mailbox/parcel locker/apartment mailbox on March 6, 2025, at 11:00 AM.
We sincerely apologize for the inconvenience this may have caused you.
Healthy Regards,
iHealth Fulfillment
Verified
Excellent Ingredient Listing
What I appreciate about the Solvaderm website is the thorough write-up of the product ingredients, as well as what the product hopes to achieve and customer reviews/pictures.
Date of experience: March 05, 2025
Reply from Solvaderm
Dear Valued Customer,
Thank you for your positive review! We’re glad you appreciate our detailed ingredient information, product goals, and customer reviews. Your feedback means a lot to us!
Healthy Regards,
iHealth Fulfillment
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