SOJOS VISION Reviews 367

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars
Verified

I ordered glasses 12-8-24,I wanted them before Christmas eve,my sister and I order matching glasses every year to wear Christmas eve for my sisters birthday that's on Christmas eve. I emailed Sojos a... See more

Rated 5 out of 5 stars

I recently put in a review last Thursday regarding my glasses, and how I had no update on them nor received a response on my email. Since then Della, with customer service has been a delight and so he... See more

Rated 5 out of 5 stars

I ordered Sojos prescription sunglasses after owning a couple non-prescription Sojos sunglasses ordered from Amazon. I liked being able to try on the regular pairs first before ordering prescription.... See more

Rated 5 out of 5 stars

I love these glasses! Bought my first pair at the beginning of quarantine when I was gonna be on Zoom all day long, and they totally reduced my headaches/migraines. They got a little scratched up and... See more

Company replied


Company details

  1. #36 of 40 best companies in Glasses Store
  2. #244 of 729 best companies in Clothing Store
  3. #34 of 40 best companies in Sunglasses Store

Contact info

4.0

Great

TrustScore 4 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week


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Rated 1 out of 5 stars

Do you know by the SOJOS eyeglasses

DO Not BUY SOJOS eyeglasses. From Amazon. You’ll regret it I don’t like use items
They are very cheap made they’re not wrapped in bubble wrap so when you receive them they are scratched from the frame they sent a used product so do not buy eyeglasses in general. They have them on Amazon website I order the leopard print and they were scratch right in the center of my nose Between my eyes company is super cheap. It has nothing to do with Amazon they’re not the company

Date of experience: April 30, 2025

Rated 5 out of 5 stars
Verified

Great Customer Service

Unfortunately, the glasses I ordered have been discontinued. However, Della took the time to research similar glasses that I might be interested in.

Date of experience: March 22, 2025

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Rated 1 out of 5 stars
Verified

I still have not recieved my order…

I still have not recieved my order therefore I cannot give any more than one star. I have always been extremely satisfied but this time I have not been helped. I sent a email to the help department and still no response. However I keep getting emails for reviews. Until I get help one star will be it for me. Maybe now I will be heard and get my order.

Date of experience: February 19, 2025

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Reply from SOJOS VISION

Hi, the replacement has been delivered on March 31st. We would appreciate it if you could check with us to see if you received the package.

Rated 5 out of 5 stars

I absolutely LOVE their sunglasses

I absolutely LOVE their sunglasses! I bought them in September 2021 and again this year in March. They're great quality and I love how they frame my round face. Their customer service is also very helpful and they're super nice. I will definitely be looking into their products for gifts or even a little something to spoil myself with.

Date of experience: March 19, 2025

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Rated 3 out of 5 stars
Verified

Review

good looking and fitting glasses but the screws are cheaply made and don’t keep the glasses together for everyday use

Date of experience: February 15, 2025

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Reply from SOJOS VISION

We are sorry for the experience. Our product comes with a one-year warranty. Please feel free to contact us if you have a need.

Rated 1 out of 5 stars
Verified

My package is still not here

My package is still not here. It was ordered on January 23. It is February 20th. 10-15 day shipping was $8.

Date of experience: January 23, 2025

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Reply from SOJOS VISION

We are sorry for the delay. We had a holiday break from Jan 20th to Feb, 14th. Your order is in transit and will arrive soon. We sent an email with the detailed tracking, please check.

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Rated 5 out of 5 stars
Verified

Happy first time customer

I ordered glasses 12-8-24,I wanted them before Christmas eve,my sister and I order matching glasses every year to wear Christmas eve for my sisters birthday that's on Christmas eve. I emailed Sojos about a week after ordering to find out when I might possibly receive my glasses,my sisters ordered two weeks before me, so I thought I might not receive mine in time. Sojos responded with in 24 hrs, gave me a shipping date and expedited shipping.I received my glasses before Christmas eve! What a great experience for my first order from Sojos! I will definitely be ordering again?
Thank You Sojos Vision!

Date of experience: December 08, 2024

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