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2.7

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
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Rated 1 out of 5 stars

Poor telephone service

Called 0333 121 0700 twice for support. Both times reached the IVR, selected 2, transferred to a queue and call disconnected after 1 minute.

Date of experience: June 23, 2022

Rated 5 out of 5 stars

Scantronic 9651 issue support

Had an alarm issue in Aberdeen relating to a Scantronic 9651 security system- the company weren't able to make that journey for an alarm-related callout with not being based in Scotland, but gave excellent advice over the phone that helped me resolve the issue myself. Excellent service.

David

Date of experience: August 26, 2021

Rated 5 out of 5 stars

Help and assistance

Called for some advice in respect to an issue with my home alarm . The lady how dealt with my issue could not have been more helpful . Great service , highly recommended

Date of experience: April 12, 2021

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