SmartMatch Insurance Agency, LLC Reviews 19,911

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Braden Erickson was extremely helpful. He walked me through the basics of Medicare A, B & D, Supplement Plans and Advantage Plans. He quoted multiple services and prices for comparison and helped se... See more

Company replied

Rated 5 out of 5 stars

Braden Erickson has been a wonderful help in assisting me through the process of getting enrolled in Medicare. Braden is very knowledgeable and kind. I really like him. He made a difficult process... See more

Company replied

Rated 5 out of 5 stars

I moved here 6/2/2025 from York PA. I was mistakenly told that my Highmark insurance would be valid here also only to find out it was not. I was very panicked. I spoke with Jason and he very patien... See more

Company replied

Rated 5 out of 5 stars

I worked with Braden Erickson and he was extremely helpful. He provided the information I needed and answered all my questions. We had one session a year ago but I decided to continue with my company’... See more

Company replied


Company details

  1. #2 of 30 best companies in Insurance Broker

Written by the company

At SmartMatch Insurance Agency, LLC, we’re all about making Medicare easier. Medicare coverage may seem complex, but our straightforward approach ensures you understand all of your options to help you find the plan and benefits that best meet your needs. Our licensed insurance agents are unbiased, which means the only option that works for us is the option that works for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

20K reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 48 hours


Rated 3 out of 5 stars
Verified

Hi I didn’t know that

Hi I didn’t know that . Them asked me more question and I said correct answer but I was shocked my old insurance is done last on June 30 What is that ?? Them suppose ask me before plan on month. Not fast 3 day. I’m unhappy with you new humane Hurrying me and I was confused it Plesse I need back my old insurance. I mean it. Thank you

Date of experience: June 27, 2025

Rated 5 out of 5 stars

Braden Erickson was extremely helpful

Braden Erickson was extremely helpful. He walked me through the basics of Medicare A, B & D, Supplement Plans and Advantage Plans. He quoted multiple services and prices for comparison and helped select the best plan for me based on need and budget. I appreciate his expertise and professionalism.

Date of experience: June 30, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that you found the guidance on Medicare options helpful. We appreciate you acknowledging the support from Braden in selecting a plan that met your needs and budget. Thank you for your positive feedback regarding the expertise and professionalism.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

Braden Erickson was very helpful…

Braden Erickson was very helpful throughout the process. He took the time at each one of our calls to answer all our questions.
He explained the process clearly and checked in along the way.

Date of experience: July 01, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that the process was clearly explained and your questions were answered. We appreciate you taking the time to share your positive experience with Braden.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

She’s the first agent that gave me her…

She’s the first agent that gave me her license number so I can make sure that she’s a license agent. Tessa is very thorough and very knowledgeable even with the medication. I sure will recommend her to my friends.

Date of experience: July 02, 2025

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Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback and we're so glad Tessa's knowledge and thoroughness were helpful to you. We appreciate your recommendation!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

Braden Erickson is the best!

Braden Erickson has been a wonderful help in assisting me through the process of getting enrolled in Medicare. Braden is very knowledgeable and kind. I really like him. He made a difficult process much easier.

Date of experience: July 03, 2025

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Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that the enrollment process was made easier for you. It's great to know that you found Braden to be so helpful and knowledgeable. Thank you for sharing your positive experience with us!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

A LONG TIME FOR A NEW BEGINNING

Hello, My name is Reyes M. I have been waiting for this day to get my self to prepared for the future, so may lies how people play with our life. I have helped many many folks and children and animals in my life time. I shouldn't even be here, Jesus has plan for me. Ok Melinda your very well trained in your work mam, you were excellent in explaining all my Intel and you were professional and very courteous and patient with me.thank you for our time , you should get a promotion. Your smart associate. Thank you, REYES S.M.JR.

Date of experience: July 02, 2025

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Reply from SmartMatch Insurance Agency, LLC

We appreciate you sharing your experience. It's wonderful to hear that you found the assistance provided to be excellent, thorough, and patient.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

Your representative was quite helpful

Your representative was quite helpful, knowledgeable, polite and very professional

Date of experience: July 02, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that our representative provided you with helpful, knowledgeable, and professional assistance. We appreciate your positive feedback!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

Brayden was very patient with me

Brandon was very patient with me. He explained everything well and continued to reach out to get me enrolled.

It was Brayden Erickson, not Brandon. Sorry Brayden.

Date of experience: June 18, 2025

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Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that our team member was patient and helpful while guiding you through the enrollment process. Thank you for sharing your positive experience!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

Braden did an excellent job in helping…

Braden did an excellent job in helping my wife and I go through the process.

Date of experience: July 01, 2025

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Reply from SmartMatch Insurance Agency, LLC

We're glad you found the process helpful, and we appreciate you sharing your positive experience. Thank you for your feedback!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

Everybody was very professional and…

Everybody was very professional and very helpful.

Date of experience: July 01, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We appreciate you taking the time to share your wonderful experience. We are happy to hear that our team was helpful and professional!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

The agent very nice and kind

The agent very nice and kind. Gave me information to my understanding.

Date of experience: July 01, 2025

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Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that the agent was helpful and provided you with clear information. Thank you for your positive feedback!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

Employee was helpful and patient

Employee was helpful and patient

Date of experience: June 23, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that our employee was helpful and patient. Thank you for your positive feedback; we appreciate it.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

Braden was knowledgable and provided…

Braden was knowledgable and provided the information needed for me to make an informed decision that best fit my needs. He processed all the information needed, which was greatly appreciated.

Date of experience: July 01, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that the information provided helped you make the right decision. We appreciate you acknowledging the effort put into processing the details. Thanks for your feedback.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

Very helpful with the entire process.

Very helpful with the entire process.

Date of experience: June 25, 2025

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Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that our team was helpful during the entire process. Thank you for your positive feedback!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

Out of state new Medicare patient

I moved here 6/2/2025 from York PA. I was mistakenly told that my Highmark insurance would be valid here also only to find out it was not. I was very panicked. I spoke with Jason and he very patiently explained all. He guided me thru health plan options and answered all my questions with kindness and he was very knowledgeable. I signed up or an excellent plan.

Date of experience: June 30, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We appreciate you sharing your experience. We're glad that we could help you navigate your insurance options and find a suitable plan after your move. Thank you for your positive feedback!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars

It was a great experience because of Denise Bowlen, a superb representative.

It was a great experience because of Denise Bowlen. She explained everything clearly and showed great expertise.

Date of experience: June 30, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that your experience was great. It's wonderful to know that the expertise and clear explanations were helpful to you. Thank you for your feedback.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

Denise is delightful

Denise is delightful, patient, knowledgeable and professional. She explained the choices, paid attention to detail, and followed up regularly. Made a daunting experience doable. Great company, highly recommend!!

Date of experience: June 21, 2025

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Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that you had such a positive experience! It's wonderful to know that the guidance and attention to detail were helpful, and that we made things easier for you. Thank you for your recommendation!

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

I talked to Dan to replace my Rx…

I talked to Dan to replace my Rx coverage. Later I realized we may have used the wrong start date for my new coverage

Date of experience: June 20, 2025

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Reply from SmartMatch Insurance Agency, LLC

We appreciate you bringing this to our attention. We want to ensure your coverage starts correctly. It looks like your agent has reached out to you in regards to this matter but if you are still needing assistance please contact our experts at case.admin@springventuregroup.com or 855-721-7206.

SmartMatch Insurance Agency, LLC

Rated 5 out of 5 stars
Verified

Good communication.

Date of experience: June 26, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We appreciate your positive feedback! It was a pleasure serving you.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency

Rated 5 out of 5 stars

She was thoughtful and knowledgeable…

She was thoughtful and knowledgeable about the programs. she answered all my concerns and questions. She sure is an asset to the company.

Date of experience: June 27, 2025

SmartMatch Insurance Agency, LLC logo

Reply from SmartMatch Insurance Agency, LLC

We're happy to hear that the team member was so helpful and thorough! We appreciate you letting us know about your positive experience and value your feedback.

Please contact our experts at case.admin@springventuregroup.com or 855-721-7206 if you have any future questions.

SmartMatch Insurance Agency, LLC

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