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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and the reasonable price of the glasses. Consumers also appreciate the stylish and lightweight frames, with some noting the durability of the product. People are satisfied with the accuracy of the prescriptions and the speed of shipping. Many reviewers highlight the positive experiences with customer service, praising the team's responsiveness and helpfulness in resolving issues. The delivery service is also commended for its speed and efficiency. Overall, customers express satisfaction with the value and service provided, with many planning to make future purchases.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I'm very impressed with their customer service folks. I ordered progressives, but didn't happen to think that the reading portion might be too narrow due to the frame type. I contacted them and they l... See more

Rated 5 out of 5 stars
Verified

I couldn't find any nice glasses frames at my eye doctor's office, so I tried finding some online and then getting lenses from my optician. Sllac has so many beautiful glasses, and my first purchase w... See more

Rated 5 out of 5 stars
Verified

My doctor gave me the wrong prescription just after I bought these, but when I emailed customer service, they replied quickly and fixed the issue. I was impressed with their fast service and how quick... See more

Rated 4 out of 5 stars
Verified

I have a super high prescrition, and I bought glasses from Walmart before, they make me sick and the lenses were deeply distorted. This is my first time try sllac, the lense are not as thin as I thoug... See more


Company details

  1. #9 of 40 best companies in Glasses Store

Written by the company

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

531 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars

Good Company

Stands by their product.

Date of experience: June 24, 2025

SLLAC logo

Reply from SLLAC

Hi, there. We’re truly sorry for the inconvenience this has caused you. For the broken glasses, we’d be happy to offer you a free replacement. Our customer service team has already replied to your email—please check your inbox (and spam folder just in case), and let us know which pair you’d like to exchange for. We’re here to help and look forward to resolving this for you promptly!

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