Slipintosoft Reviews 1,173

TrustScore 4 out of 5

4.1

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Review summary

Reviewers had a great experience with this company. Customers are very satisfied with the quality and the softness of the products, especially silk sheets, pillowcases and pajamas. Consumers highlight that the items are true to size and fit perfectly. People appreciate the elegant design and the vibrant colors of the products. However, some reviewers reported issues with their orders, such as receiving the wrong item or delays in delivery. Others complained about the refund process, mentioning that they had to pay for the return shipping of incorrect items.

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See what reviewers are saying

Rated 5 out of 5 stars
Verified

The dress was as advertised, good quality, carefully packed and correct size. The order was quickly acknowledged, and I was updated about shipping details as needed. The parcel arrived undamaged and a... See more

Rated 1 out of 5 stars
Verified

I ordered a plus size silk nightgown but received a medium chiffon dress. They require i pay to ship back the incorrect item to receive a credit.

Company replied

Rated 5 out of 5 stars
Verified

I absolutely adore this set of pajamas and ended up purchasing them for myself! The pattern is stunning, and the colors are so vibrant. The fabric is silky soft and feels luxurious against the skin. I... See more

Rated 5 out of 5 stars
Verified

With their stunning pattern and incredibly soft fabric, these PJs are just perfect! I love the beautiful, silky material and the elegant, shiny finish on the buttons, which adds such a nice touch. I l... See more


Company details

  1. #197 of 724 best companies in Clothing Store
  2. #19 of 30 best companies in Bedding Store
  3. #29 of 42 best companies in Bedroom Furniture Store
  4. #26 of 45 best companies in Hair Product Store
  5. #59 of 84 best companies in Home Goods Store
  6. #2 of 3 best companies in Silk Store

Written by the company

Slipintosoft offers stunning, soft, and sustainable fashions crafted from the world’s finest silk. From sleepwear to bedding, Slipintosoft offers exquisitely designed silk products designed to keep you cool, comfortable, and beautiful.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Good Experience with Slipintosoft.com

The dress was as advertised, good quality, carefully packed and correct size. The order was quickly acknowledged, and I was updated about shipping details as needed. The parcel arrived undamaged and after quick transit. I would buy from Slipintosoft again.

Date of experience: June 12, 2025

Rated 1 out of 5 stars
Verified

The cardigan sat unevenly longer one…

The cardigan sat unevenly longer one side than the other.Had to pay over $ 40.00 to post back.

Date of experience: May 28, 2025

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Reply from Slipintosoft

Really, I’m sorry about this. If you have a problem, just contact our customer service and ask for a return. We’re glad to help you.

Rated 1 out of 5 stars
Verified

Wrong item sent, but i have to pay?…

I ordered a plus size silk nightgown but received a medium chiffon dress. They require i pay to ship back the incorrect item to receive a credit.

Date of experience: June 11, 2025

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Reply from Slipintosoft

If we send the wrong item, just help us with the return. We will cover the return shipping fee. Really sorry about this, maybe your order got mixed with others.

Rated 1 out of 5 stars
Verified

Not trustworthy

I never received the item!

Date of experience: June 09, 2025

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Reply from Slipintosoft

You are one of our loyal customers. Please reply to our email and let us know which order you haven't received. We’re happy to assist you.

Rated 5 out of 5 stars
Verified

Easy Return

I had to return the lovely silk dress I purchased. Slipintosoft was very helpful and responsive.

Date of experience: June 03, 2025

Rated 1 out of 5 stars
Verified

Incompetant

Wrong item arrived

Date of experience: June 06, 2025

Slipintosoft logo

Reply from Slipintosoft

Just reply to our customer service email about this; help us return it and we can give a full refund ASAP.

Rated 1 out of 5 stars

SLOW AND FROM CHINA!

SLOW AND FROM CHINA!
These products take 3 weeks to arrive and come from China. They smelled weird when they arrived and are not good quality. The website is a complete lie and purports to be local. It’s all a lie.
AVOID!

Date of experience: June 24, 2025

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Reply from Slipintosoft

Really sorry for this. Check your order on the 7th and get it on the 21st. That is usually slow because of our shipping. We will improve this in the future. Regarding quality, we're confident in our products. If you're not satisfied, don't hesitate to get in touch with us to arrange a return.

Rated 1 out of 5 stars

Scam Experience! Buyer Beware!

I received a "Cashmere" hooded sweater that did not fit and the material is other than CASHMERE. I wanted to return it, but they answered me back that it cost too much to return it, so they would give me some money back. I do not want some money back I want all my money back. This place is a SCAM! Do not purchase anything from them!

Date of experience: June 18, 2025

Slipintosoft logo

Reply from Slipintosoft

Please provide your order number. If you would like a full refund, just reply with that request. Customer service will send you the return address.

Rated 5 out of 5 stars
Verified

Thanks a lot

Here is the English translation of your review:

---

I would like to express my sincere gratitude for these wonderful pure silk sheets and pillowcases. It's a true pleasure to fall asleep and wake up wrapped in such softness. The fabric is incredibly smooth, cool, and gentle on the skin. My sleep has become deeper, and mornings more pleasant. You can truly feel the quality and care. Thank you for bringing this comfort and luxury into everyday life!

Date of experience: May 29, 2025

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