I was all set to do this and the time came and the first thing that popped up was a pay screen, which I was having trouble getting to work and finally a second screen popped up demanding to know if I... See more
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The whole process was extremely fast and easy! It was covered by my insurance too which made the process even simpler. Just a few quick virtual visits combined with wearing the ring for 2 nights (whic... See more
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Kit should include a simple instructions card instead of having to print yourself or scanning a QR code. A better/stronger clip for the pulse oximeter cord. It slips off because it doesn't have a good... See more
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I liked that I could do this testing at home, sleeping in my own bed. A little more turnover time would have been welcome. It was a holiday weekend when I was trying to return the device, I had comp... See more
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Company details
Written by the company
Our mission is to eliminate most of the barriers standing between sleep tests and the people who need them. If you think you might have sleep apnea, we can help you get a sleep test so you can know for sure and get the treatment you need. By offering efficient, direct-to-patient sleep testing and diagnosis, we want you to have an optimal experience leading to treatment that improves your health and happiness. We strive to exceed the expectations of patients, doctors, and dentists and create a more efficient and effective method for testing and treating sleep disordered breathing in the United States.
Contact info
30011 Ivy Glenn Dr. #222, 92677, Laguna Niguel, United States
- (800) 753-3783
- info@sleeptest.com
- sleeptest.com
3.8
Great
47 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
Policy and Money Motivated, You are Secondary
I was all set to do this and the time came and the first thing that popped up was a pay screen, which I was having trouble getting to work and finally a second screen popped up demanding to know if I was proceeding. It was a little rude. During our conversation and questions it just became clear to me that they are very money driven. She started throwing policies in my face very blatantly couldn’t have cared less. I just cannot trust these people to have my best interest.
Date of experience: April 22, 2025
Reply from sleeptest.com
Thank you for your feedback—we’re truly sorry to hear about your experience. We'd like to look into this, but unfortunately, we’re unable to identify your account based on the name “The Jenni" on google, and MT here.
Please don’t hesitate to reach out to our team directly at 800-753-3783 so we can address this promptly.
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...Get what you pay for
...Get what you pay for. Had a consultation with the Doctor that cost $95 for 10 mins and was told that I could take my time with the sleep test and use it on nights where I feel my best, etc... Then I am immediately hit with emails threatening late fees before I even recieve the sleep test. Return the product in 5 days or incur a mysterious late fee. $5?
$100? How much is it? Save the automated customer service response about needing to keep costs down. Just be HONEST about what is involved before the process begins and this wouldn't be a problem. At least let us know you're going to nickle and dime us beforehand, so we can plan accordingly. So insulting to be threatened with nickle and dime charges while attempting to do something for your health. Clown show.
Date of experience: January 30, 2025
Reply from sleeptest.com
Daniel,
We apologize for the frustration you’ve experienced. It’s never our intention to make our customers feel upset or confused about charges. Fees are set by your insurance providers for telehealth visits. We aim for transparency and will work to improve our communication regarding costs and timelines. Thank you for taking the time to leave us your feedback.
Best wishes,
The SleepTest.com Team
Fast and easy instructions
Fast and easy instructions
Pre paid shipping back
Knowledgeable sleep consultant
Date of experience: December 07, 2024
Reply from sleeptest.com
Mark,
We appreciate your kind words and 5-star rating! It’s great to know the instructions and prepaid shipping made things convenient and that our sleep consultant provided helpful guidance. Thank you for sharing your experience!
Best wishes,
The SleepTest.com Team
Absolutely terrible
Absolutely terrible. Doctor and customer service people are great, ring is ok, though not sure how accurate. Everything else is just terrible. The website is trash. The time it takes to get this done is weeks, instead of 3-4 days at other places. The messaging system is terrible. After installing multiple apps i still had to use the website which doesn't work on mobile half the time. The price is twice as much compared to going through pcp.
Date of experience: November 26, 2024
Reply from sleeptest.com
Thank you for reviewing your recent experience. We are so glad you found our team great to work with. Only one app is needed for our home sleep test, and the QR code is provided in your testing instructions. All of our rates are provided to you after our benefit check, before your telehealth visit or the test is shipped.
Best wishes,
The SleepTest.com Team
No Confidence It Will Work
Not sure this will even work as I've not been able to get the device yet. All I know is the actual time spent with the provider vs the copays has equated to approx $40/min. If it works I'll come back and update this review, however until then I felt like the rates charged were far outside a fair amount from what I received in return. Guess we'll see.
Date of experience: October 22, 2024
Reply from sleeptest.com
Michael, thank you for leaving us your review. All of our rates are provided to you after our benefit check. We are very upfront about what we charge and the pre- and post-telehealth visit fees are set by your insurance provider. We hope that your process was easy and that your test was successful.
Best wishes,
The SleepTest.com Team
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Definitely better than going somewhere…
Definitely better than going somewhere else for the sleep study. I like being able to do it while sleeping in my own bed.
Waiting for the post consultation and see what my dentist recommends
Date of experience: November 09, 2024
Reply from sleeptest.com
David,
Thank you so much for taking the time to review your positive experience. We're glad you enjoyed the convenience of completing the study from the comfort of your own bed.
Best wishes,
The SleepTest.com Team
Simple test and easy to follow.
Date of experience: October 21, 2024
Reply from sleeptest.com
Brian,
Thank you so much for giving us your feedback! We are so glad to hear that you found the test simple and the directions easy to follow! Thank you for leaving us a 5-star review!
Best wishes,
The SleepTest.com Team
I had to take the at home sleep study
I had to take the at home sleep study. It was comfortable and easy to use. The directions were easy to understand.
Date of experience: September 10, 2024
Reply from sleeptest.com
Erin,
We are so glad to hear that your experience with the home sleep test was so comfortable and easy to use and that the directions were so easy to understand. We appreciate your 5-star review!
Best wishes,
The SleepTest.com Team
Sleep study was easy
Sleep study was easy . The equipment was easy to use. I would recommend this to anyone who believes they have sleep apnea.
Date of experience: September 16, 2024
Reply from sleeptest.com
Dawn,
Thank you so much for taking the time to leave us a 5-star review! We are so glad to hear that you found the sleep test so easy to use. We appreciate your recommendation! Good luck on your sleep apnea journey!
Best Wishes,
The SleepTest.com Team
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So easy to use and the directions are…
So easy to use and the directions are very easy to follow. So much better to do a sleep test in the comfort of your own home. Providers were very knowledgeable and easy to talk to! Would definitely recommend to others!
Date of experience: September 06, 2024
Reply from sleeptest.com
Katelyn,
Thank you so much for leaving us a 5-star review of your experience with us! We are so glad to hear that you found the process process so easy and comfortable. We appreciate your recommendation!
Best wishes,
The SleepTest.com Team
Great service
The entire process was easy and fast. Received the results needed to make the next steps to better my health. Would recommend anyone that has questions about potential sleep apnea to use this service.
Date of experience: September 16, 2024
Reply from sleeptest.com
Bill,
Thank you so much for taking the time to leave us a 5-star review! Your feedback about how easy it was to get and complete your home sleep test is very valuable to us. Thank you so much for your recommendation!
Best wishes,
The SleepTest.com Team
Extremely Fast and Simple Process
The whole process was extremely fast and easy! It was covered by my insurance too which made the process even simpler. Just a few quick virtual visits combined with wearing the ring for 2 nights (which I didn’t even notice I was wearing while sleeping) and you can get a diagnosis and treatment plan for sleep apnea!
Date of experience: July 19, 2024
Reply from sleeptest.com
Derek,
Thank you so much for taking the time to leave us a review about your experience. We are so glad to hear that you found our process fast and easy and that the ring did not interrupt your sleep. We appreciate you trusting us with your testing process! Good luck on your sleep apnea journey!
Best wishes,
The SleepTest.com Team
Simple Test
I don’t think I have ever had such an easy medical test! I had been putting off a sleep study because I thought I would have to spend the night in the basement of the hospital. I was so wrong!!!! Every step seems to be done with the patient in mind; how can we make this as simple as possible.
Date of experience: June 21, 2024
Reply from sleeptest.com
Stephanie,
Thank you so much for taking the time to leave us a 5-star review! We take our patients' comfort level into account for every step of the process and are so happy to hear that you found it very simple to follow. Thank you for trusting us with your sleep apnea journey!
Best wishes,
The SleepTest.com Team
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Sleep Test did a great job sending me…
Sleep Test did a great job sending me the study. The directions were easy to follow.
Appreciate making it easy to use and understand.
Jim Perkins
Date of experience: May 27, 2024
Reply from sleeptest.com
Jim,
Thank you for taking the time to leave us a 5-star review! We are so glad to hear that the directions were easy to follow and that you found it easy to understand!
Best wishes,
The SleepTest.com Team
Machine problems
Well I sleep on my side could not do it with system also red light kept popping up had to wiggle cord to make sure it work I sleep well with my bed just with this machine had hard time cause of flashing red light there has to be a better way
Date of experience: May 02, 2024
Reply from sleeptest.com
Victor,
Thank you for taking the time to share your feedback regarding your recent experience with SleepTest.com. We are sorry to hear that you had some issues in regard to the red light. We do take all feedback seriously and want to thank you again for taking the time to share your comments with us.
Best wishes,
The SleepTest.com Team
Exceeded Expectations
The whole process was explained and easy to follow.
The actual test was very simple and comfortable.
Very professional. Highly recommend.
Date of experience: April 03, 2024
Reply from sleeptest.com
Dr. Covert,
Thank you so much for taking the time to leave us feedback on your experience! Thank you for your kind words! We're thrilled to hear that you found our process easy to follow and the test comfortable. Your recommendation means a lot to us!
Best wishes,
The SleepTest.com Team
If you are considering SleepTest, do it!
The whole process was efficient and easy. The PA was super friendly and competent. Communication has been made at every step. The test arrived set up and ready to go with easy instructions. Sending the test kit back was easy with a prepaid label.
I took the test but was restless both nights because I toss and turn a lot and kept checking to make sure the lights were not red. There were times they were and I had to readjust the unit to make sure it was on the right spot. I hope an accurate reading will be made in spite of it. Having the test at home was probably more comfortable than doing it in an unknown facility.
Date of experience: March 01, 2024
Reply from sleeptest.com
Lisa,
We are so happy you had a 5-star experience with SleepTest.com! We're glad to hear that you found the process efficient and easy and that our PA provided friendly and competent assistance. We understand the concerns you have with tossing and turning. Our tests are designed to account for movement during the night.
We appreciate you taking the time to leave us your feedback!
Best wishes,
The SleepTest.com Team
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An Okay Experience
While I was very happy to have a sleep test at home instead of some weird facility, I thought the equipment was a bit cumbersome and some pieces were quite worn and didn't stay put properly.
Date of experience: February 10, 2024
Reply from sleeptest.com
Teri,
Thank you for taking the time to share your feedback regarding your recent experience with SleepTest.com and the convenience of being able to test at home. We regret to hear that you found some of the equipment to be cumbersome and that you had issues in regard to it staying put. We do take all feedback seriously and want to thank you again for taking the time to share your comments with us.
Best wishes,
The SleepTest.com Team
Very easy to set up and ring was not…
Very easy to set up and ring was not bad to wear. Did not find it hard to sleep with it. Overall experience was fast and easy.
Date of experience: January 20, 2024
Reply from sleeptest.com
Francisco,
We are so glad to hear your experience with SleepTest.com was five stars! Hearing about our easy-to-follow process and satisfied customers is so nice!
Best wishes on your sleep apnea journey!
The SleepTest.com Team
Very easy process
Date of experience: January 02, 2024
Reply from sleeptest.com
Nadir,
Thank you so much for your five star review! We appreciate feedback from our customers like you, especially hearing what an easy process you found it.
Best wishes,
The SleepTest.com Team
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