Skytech Gaming Reviews 1,065

TrustScore 4 out of 5

4.2

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers had a great experience with this company. They appreciate the user-friendly website and the wide array of pre-built options available. Consumers are generally pleased with the delivery service, often receiving tracking numbers promptly and being able to monitor their orders daily. The new PC often runs smoothly, making gaming enjoyable. However, some people have reported issues with their orders, such as delays due to tariffs, bent components, or missing items. The quality of the order is ambiguous, with some reviewers reporting that the computer does not work properly. The customer service receives positive feedback, with reviewers highlighting the helpfulness and attentiveness of the staff.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Coming from an Alienware laptop for the last 10yrs, I had to upgrade my setup to keep up with 3d modeling and scanning advancements. Decided to try out skytech for the first time and was pleased with... See more

Rated 5 out of 5 stars
Verified

Absolutely great! Cable management was amazing, the care and attention to packaging for shipment was also top tier, The custom PC is an absolute beast & runs better than I could have anticipated, Firs... See more

Rated 1 out of 5 stars

I bought a new computer, but the IO dust plate was bent. I could have overlooked that, but then the keyboard LEDs started flickering before failing completely. After verifying my purchase and warranty... See more

Rated 5 out of 5 stars
Verified

The website was really easy to navigate and had tons of pre built options. I got the Rampage pre built and a monitor. Almost instantly got a tracking number after checkout and was able to track the it... See more


Company details

  1. #16 of 19 best companies in Computer Store

Written by the company

Skytech Gaming prides itself in the care and quality of the PC’s we build for every gamer. We start each gaming PC build with a budget in mind then hand pick every component and test for performance, compatibility, value and aesthetics. We know that today’s PC Gamers care about the little things that take an ordinary build and make it extraordinary. Things like, vibrant RGB lighting, consistent color schemes, high build quality and professional cabling. We make sure that each gaming desktop build meets our high standards of form as well as function. Skytech Gaming proudly designs and hand-builds each computer in the USA. We are big believers in strengthening the US economy. That is why we focus on hiring, training and production right here in Southern California. The results are a product that lives up to the high standards of American Quality. We strive to make buying a pre-built PC not the second choice, but the right choice for every gamer. NOT AFFILIATED WITH: STGAuborn, SKYTECH USA LLC


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Another happy new skytech pc customerProduct arrived on time and intact

Coming from an Alienware laptop for the last 10yrs, I had to upgrade my setup to keep up with 3d modeling and scanning advancements. Decided to try out skytech for the first time and was pleased with the outcome. Product arrived on time and intact. Packaging was sufficient in making sure it arrived undamaged. It came with everything that was mentioned in the listing. The online order process went smoothly with no issues, and every bit of info I would need to set it up or troubleshoot was provided once I received the package. The product also came with no bloatware. I would definitely order products from skytech again in the future.

Date of experience: June 21, 2025

Rated 1 out of 5 stars

I have to call them maybe every 2…

I have to call them maybe every 2 months because they suck at making pcs and my computer crashes 5 times IN 8 HOURS like how is that even playable worst company in the industry and i have a friend that has a 200 pc that works better than this dumb ass shit

Date of experience: July 04, 2025

Rated 3 out of 5 stars
Verified

It said it was going to be here in 1-5…

It said it was going to be here in 1-5 business days and it’s been 7

Date of experience: June 25, 2025

Skytech Gaming logo

Reply from Skytech Gaming

Hi Brody,

Appreciate your review. I just checked on your order and saw your PC was delivered today. Hope you're enjoying it already 😊

Quick note on our shipping policy: we ship orders within 3 to 5 business days, starting from the next business day after the order is placed. In your case, your PC was picked up by FedEx on 6/27, but their first scan happened on 7/3, which is also when it was delivered.

Totally understand how the timing can feel a little confusing, but your order did ship out on time. If you have any questions, we're always here to help.

Enjoy your new setup!

- Fabian

Rated 5 out of 5 stars
Verified

Absolutely great

Absolutely great! Cable management was amazing, the care and attention to packaging for shipment was also top tier, The custom PC is an absolute beast & runs better than I could have anticipated, First PC I got from skytech and was NOT disappointed. Will definitely be recommending these guys from here on out for custom PC’s !

Date of experience: June 19, 2025

Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome. I had issues with my rig crashing and eventually got the blue screen of death. I tried myself and got help from friends but nothing worked. Finally my friend just told me to call. I'm glad I did. Thanks to their technician Timothy N. This guy would not quit even after 2 days. Now I'm back in action. Thank you guys for hiring him.

Date of experience: June 26, 2025

Rated 4 out of 5 stars
Verified

It has been a wonderful experience with…

It has been a wonderful experience with my new PC! The process to purchase the PC and finance it was a piece of cake. The PC has been running smoothly for all my games and it has been a breeze to use. I did not like how much software came loaded onto the PC and it took a bit to remove all of it.

Date of experience: April 19, 2025

Rated 5 out of 5 stars
Verified

Very attentive

Ryan was very helpful and attentive to what I was looking for in a PC. His responses were fast and friendly. I ended up purchasing very soon after having my questions answered. Thank you!

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

I had a great experience

The system is running great, ordered it on a sunday and it arrived early on thursday. Thanks everyone for a great system. Playing Dune is enjoyable now.

Date of experience: June 15, 2025

Rated 1 out of 5 stars

Keyboard and support are trash!!!

I bought a new computer, but the IO dust plate was bent. I could have overlooked that, but then the keyboard LEDs started flickering before failing completely. After verifying my purchase and warranty with tech support, I was promised a replacement with a tracking number—but never received one. After multiple calls and nearly three weeks of waiting, I finally got through and was told a new unit would be shipped.

Date of experience: May 27, 2025

Rated 3 out of 5 stars

It’s a hit or miss

It’s a hit or miss , I sent my pc in bc of problems and they kindly rebuilt me one and I was extremely excited once I got it . Got this new one I couldn’t change the rgb on the left fan and the 3 exhaust. That was ok tho it wasn’t the end of the world . So yesterday I updated my asus driver and it asked to restart my pc and now I’m getting no display signal , it’s been a full day . Their pc are great when they’re working but my lucks been terrible so far sadly .

Date of experience: June 15, 2025

Rated 2 out of 5 stars
Verified

The computer is great

The computer is great. But it took 2 days and multiple logins to complete the order. My credit card company had to valid the purchase and required me to resubmit. but your system didn't let me use the same credit card a second time.

Date of experience: June 14, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look