Invited
Aimee is extremely supportive . She always answers every question is so personable and easy to talk with. She’s very knowledgeable and truly has made this journey even more special for me by also cel... See more
Company replied
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Invited
I appreciate that they did a follow up call with me. I had actually decided to go with a different company based on price, but Jane (Cherri) gave me several comparisons regarding reviews, quality etc... See more
Company replied
Kristfaith was incredibly helpful when I called customer service. She identified an error in my shipping address and corrected it, helped reset my password, and verified when I would receive my next s... See more
I contacted customer service to change my billing date so that I could receive my shipment before I left town. Maureen was very helpful in getting this done. I have also had great success with losi... See more
Company replied
Company details
- #2 of 56 best companies in Weight Loss Service
- #6 of 29 best companies in Health Consultant
- #1 of 7 best companies in Holistic Medicine Practitioner
- #6 of 49 best companies in Online Pharmacy
- #7 of 37 best companies in Online Prescription Medication Vendor
- #7 of 44 best companies in Wellness Program
Written by the company
SkinnyRX is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRX is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
Contact info
United States
- 1-888-979-9580
- support@skinnyrx.com
- skinnyrx.com
4.8
Excellent
3K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
Sheila from customer service was…
Sheila from customer service was amazing. Very friendly and knowledgeable.
Date of experience: July 06, 2025
Quickly achieved weight loss easily
I achieved my weight loss goal quickly and easily. The website and app were easy to use and my orders were timely. When I was ready to end my subscription, Maria was very helpful and ensured the process was efficient and ensured all my needs were met!
Date of experience: July 06, 2025
I started skinny rx 7 months ago
I started skinny rx 7 months ago - I started with the oral semiglutide. That gave me oral ulcers, I called skinny rx and they quickly changed me to injectables to questions asked, was extremely easy process.
I never used more then .5mg weekly. I lost 30lbs easily and quickly. I went from 171 to 141/143.
I highly recommend skinny rx. I have nothing but good things to say and I am so happy with my weight loss.
Date of experience: July 06, 2025
Oral semaglutide entirely ineffective
I’m usually not one to leave reviews, but since all the good reviews focus exclusively on the customer service experience rather than the product, I felt the need to share. I ordered the oral semaglutide, and I’m not sure what was in the bottle, but it was entirely ineffective. I don’t only mean in terms of weight loss—it felt like there were no active ingredients in there from the start. Semaglutide dosage instruction start you out on .25 and gradually increase to .5 to .75 to mitigate side effects. As I felt absolutely no different (if anything hungrier?) after a week on .25, I cut the .5 week short and jumped go .75. Not a single side effect or positive effect. Nothing. I even tried upping to 1. Nothing. I even tried holding it under the tongue for longer to see if that helped it absorb. Nothing. It tasted nice, but again, if there were ever active ingredients in there to begin with, they seem to have denatured or been rendered inactive by the time the package arrived. So overall, the oral route semaglutide was a huge waste of several hundred dollars.
Date of experience: June 19, 2025
Low dose and full price!
I was prescribed a 2.5mg dose of semiglutides and was charged accordingly. However, this was not what was sent. Instead I was sent 1.3mg dose and charged the same amount? They low dose you and charge full price. I would love to see a refund for getting almost half the dose I paid for!
Month 1: Semaglutide / Glycine 2.5mg/5mg/mL prescription has been successfully ordered.
Date of experience: July 04, 2025
Kristfaith was an awesome help
Kristfaith was an awesome help! Highly recommend!
Date of experience: July 05, 2025
Customer Service is excellent
Kristfaith was incredibly helpful when I called customer service. She identified an error in my shipping address and corrected it, helped reset my password, and verified when I would receive my next shipment all quickly and efficiently. I wish all companies had customer service as helpful as this. Thank you Kristfaith!
Date of experience: July 05, 2025
Ella waa very knowledgeable and…
Ella waa very knowledgeable and helpful. She assisted me with my questions. Great ex
Date of experience: July 05, 2025
Great customer service
Great customer service. Never had any issues getting through or getting things rectified.
Date of experience: July 05, 2025
Kristfaith Is great
Kristfaith Is great. She answered all my questions and helped with what I needed.
Date of experience: July 05, 2025
Rose was great she got all my worries…
Rose was great she got all my worries unwirried..5 star on everything..way to go rose
Date of experience: July 03, 2025
Kristfaith was a huge help for an…
Kristfaith was a huge help for an address error and issues with the portal. I love that the medication ships fast as well.
Date of experience: July 03, 2025
Anna was so kind and sweet on the…
Anna was so kind and sweet on the phone. She answered all my questions and gave me some great advice!! Thank you Anna!!!
Date of experience: July 03, 2025
They're a great company!
They're a great company! I've been a customer for a while now and have received the best customer service with every interaction I've had with them!
Date of experience: July 03, 2025
Excellent customer service!
Date of experience: July 03, 2025
Invited
I had an issue with my subscription and…
I had an issue with my subscription and Kristfaith helped me work through it and bring it to a satisfactory end.
Date of experience: July 02, 2025
Kristfaith really was thorough and…
Kristfaith really was thorough and helped answer all of my questions while making sure we had enough information to ensure we were continuing with the right treatment plan!
Date of experience: July 02, 2025
Reply from SkinnyRx
Thank you so much for this! We're really glad we could help you feel confident about your treatment plan and answer all your questions. That means a lot to us. Wishing you the best moving forward!
Professionalism
Answered questions thoroughly and reassuring as well as professional
Date of experience: July 02, 2025
Reply from SkinnyRx
Thank you so much for this feedback! We're really glad we could help put you at ease while giving you the information you needed. It means a lot to know you felt supported - that's exactly what we're aiming for. We appreciate you taking the time to share this!
Maria was very helpful at tracking my…
Maria was very helpful at tracking my order and providing updates. Excellent customer service and great product
Date of experience: July 02, 2025
Reply from SkinnyRx
Thanks so much for the kind words! We're thrilled Maria took such good care of you and that you're happy with your order. This really made our day - we'll be sure to pass along your feedback to her. We appreciate you choosing us!
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