SkincareEssentials.com Reviews 1,031

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars
Verified

Ordering was a hassle. First, logging in took a long time. Username then password just kept redoing it. Comes the code had to do twice. My order duplicated having the same order with two different pay... See more

Rated 5 out of 5 stars
Verified

I ordered the product June 28. My daughter found the website as I was trying to find a more affordable way of purchasing the product. It came as advertised- it took exactly seven days. I have started... See more

Rated 5 out of 5 stars
Verified

I was unfamiliar with this site and a little wary, but it’s legit! Products arrived extremely quickly - literally the very next day. Packaging was sealed & intact, and prices were fantastic. Will 100%... See more

Rated 5 out of 5 stars
Verified

I got the Revision vitamin C+ serum and was able to use a coupon. Shipping was fast and the product was delivered sealed and packaged very nicely. I am thinking about adding this as a subscribe and sa... See more


Company details

  1. #73 of 132 best companies in Health and Beauty Shop
  2. #13 of 21 best companies in Beauty Supply Store
  3. #3 of 5 best companies in Toiletries Store

Written by the company

SkincareEssentials is your premier destination for prestige, professional-grade skincare and haircare typically only found in your dermatologist's office, luxury spa or salon.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 9% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Price

Price was better than other places. Delivery was also perfect.

Date of experience: June 29, 2025

Rated 5 out of 5 stars
Verified

Hopefully Optimistic

I ordered the product June 28. My daughter found the website as I was trying to find a more affordable way of purchasing the product. It came as advertised- it took exactly seven days.
I have started using it last night and I am very hopeful that it will even out the parts of my skin that was subjected to pico laser treatment. I will update my experience after one month.

Date of experience: June 29, 2025

Rated 1 out of 5 stars
Verified

No response to my email regarding…

No response to my email regarding purchase of eligible serum for 40% off. I entered the code and hit purchase not apply and immediately emailed I have received no response. Long time customer Lisa Chenney

Date of experience: July 06, 2025

Rated 1 out of 5 stars
Verified

Deceptive practice and poor customer service.

I only wanted/ ordered the PTR sulfur mask. Of course, all the "up-sell" ads were shown after check out. As I clicked on the "not interested in additional products" the screen changed and moisturizer that I DO NOT WANT was added to my cart and I was charged. I IMMEDIATELY emailed customer service to explain what happened and asked them to remove the moisturizer from my cart. I received a reply that they had many emails to get through but would address my issue. A day later no response and I check my emails this AM to find notification that my order has shipped and the moisturizer was not removed. In addition to paying for a product I neither want or need, I'll have to go through the hassle of returning the moisturizer once I receive it. I AM NOT HAPPY and I will not order from this site again

Date of experience: July 06, 2025

Rated 1 out of 5 stars
Verified

No discount given!

I was placing the order when I noticed the shipping address was wrong. I corrected it and pressed order. Then I saw that the discount -stars40, had been removed so I paid full price. I immediately tried to cancel the order, wrote 3 emails saying what happened. One email response was -we will get back to you. Nobody did. Now I got an email saying it had shipped. I want a credit for the discount!!

Date of experience: July 06, 2025

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