Skiller Shop  Reviews 108

I ordered 4 jerseys on june 4th and received my order number on june 8th. But it is not possible to track the shipping process: As other reviews reported, it appears a message with "no found" regarding my tracking number..so I assume there is no shipping. Get no answer via email...I'm really upset about the situation

Date of experience: June 08, 2025

i never received my tracking number, despite last email saying my order has been shipped.
i can’t get anyone, by email, phone number and whatsapp..
really bad experience

Date of experience: July 07, 2025

The jerseys are high quality, very comfortable, and reasonably priced. However, they take a long time to arrive. My girlfriend has ordered from the website twice for my birthday, which is today, and both times the jersey took about 3 to 4 weeks to ship.

Date of experience: July 06, 2025

I Don’t know if the package is coming or not. They said shipping takes 12-20 days. It has been 22 days. I don’t know if my package is coming or not. Yes gimme my refund

Date of experience: June 27, 2025

I ordered a shirts with them. I tried to talk in WhatsApp and E-mail....no answer! The Track and Trace site is really bad, so I don't know where is my shirt.

Date of experience: June 16, 2025

I bought an outfit on June 4, the order is still nowhere to be found on the 30th... no return from Skiller shop by email or whatsapp despite my numerous reminders :-(

Date of experience: June 30, 2025

I ordered a couple of jerseys on june 16th and recieved my order number on june 17th. But it is not possible to track the shipping process: As other reviews reported, it appears a message with "no found" regarding my tracking number..so I assume there is no shipping...yet.Unfortunately I did not get an answer via email or WhatsApp neither...so it is getting annoying...

Date of experience: June 30, 2025

I orderd a real madrid training suit on 15/06 and received my tracking info but when tracking my order it says “not found”. I sent them a message on whats app and email about it but still no answer. Ordered a lot from the a few months ago and came perfectly but now…. :(

Date of experience: June 16, 2025

I made a purchase on June 12th after reading reviews and deciding to try my luck. By June 24th I hadn't received any email yet, so I sent one asking about my order. They replied that they were "experiencing some shipping challenges", but that they would ship my order within 7 to 10 days. For now, I don't recommend placing your order here, but I'll do an update if I have any news.

UPDATE (03.07)
They answer here saying I'll get a refund. Never asked for it. I want the shirts I paid. Will update again if I get the shirts or the money.

Date of experience: June 12, 2025

Waited a whole month yet no updates on my order. When sending a mail they told me to message them on wapp. After i did that they only read but never answerd on my texts. After a couple hours my text werent getting received so i assume this simply yet another scammer out here wasting our precious time and money. Dont buy here!

Date of experience: June 18, 2025

🇬🇧 English version

(Version française plus bas — Versión en español más abajo — Versione italiana più in basso — Deutsche Version weiter unten)

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Order placed 5 weeks ago.
No updates for 10 days. Almost impossible to get a reply. I finally receive a tracking number… but nothing moves for another 10 days. I keep following up. After 30 days, they say I’ll get a new tracking number, and if there’s still no update after 2 more weeks, I’ll get a refund.
WTF? They promised delivery in 14 days and a refund within 30 if there’s an issue.
They even replied here on Trustpilot saying I was refunded — but that’s just false. Nobody contacted me, no money received.
False promises, zero communication, awful tracking. Avoid this company.

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🇫🇷 Version française

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Commande passée il y a 5 semaines.
Aucune info pendant 10 jours. Très difficile d’avoir une réponse. Je finis par recevoir un numéro de suivi… qui ne bouge pas pendant encore 10 jours. Je relance encore et encore. Au bout de 30 jours, on me dit que je recevrai un nouveau numéro, et qu’en cas d’absence d’info après 2 semaines supplémentaires, je serai remboursé.
WTF ? La promesse, c’était une livraison sous 14 jours et un remboursement sous 30 en cas de souci.
Ils ont même répondu ici sur Trustpilot que j’avais été remboursé — mais c’est faux. Personne ne m’a contacté, je n’ai rien reçu.
Promesse non tenue, communication inexistante, suivi catastrophique. À fuir.

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🇪🇸 Versión en español

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Pedido realizado hace 5 semanas.
Sin noticias durante 10 días. Casi imposible obtener una respuesta. Finalmente recibo un número de seguimiento… que no cambia en otros 10 días. Sigo insistiendo. A los 30 días me dicen que recibiré otro número, y que si no hay noticias tras 2 semanas más, me reembolsarán.
¿WTF? Prometieron entrega en 14 días y reembolso en 30 si hay problema.
Incluso han respondido aquí en Trustpilot diciendo que me han reembolsado — pero eso es mentira. Nadie me contactó, no he recibido nada.
Promesas falsas, sin comunicación, seguimiento desastroso. Evita esta empresa.

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🇮🇹 Versione italiana

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Ordine effettuato 5 settimane fa.
Nessuna notizia per 10 giorni. Quasi impossibile ottenere una risposta. Finalmente ricevo un codice di tracciamento… che non si muove per altri 10 giorni. Continuo a sollecitare. Dopo 30 giorni mi dicono che riceverò un nuovo codice, e se non cambia nulla dopo altre 2 settimane, mi rimborseranno.
WTF? Avevano promesso consegna in 14 giorni e rimborso in 30 in caso di problemi.
Hanno perfino risposto qui su Trustpilot dicendo che sono stato rimborsato — ma non è vero. Nessuno mi ha contattato, non ho ricevuto nulla.
Promesse false, nessuna comunicazione, tracciamento pessimo. Da evitare.

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🇩🇪 Deutsche Version

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Bestellung vor 5 Wochen aufgegeben.
10 Tage lang keine Informationen. Fast unmöglich, eine Antwort zu bekommen. Schließlich erhalte ich eine Sendungsverfolgungsnummer… aber sie bleibt 10 Tage lang unverändert. Ich frage ständig nach. Nach 30 Tagen heißt es, ich bekomme eine neue Nummer, und wenn es nach weiteren 2 Wochen keine Neuigkeiten gibt, bekomme ich vielleicht eine Rückerstattung.
WTF??? Versprochen war Lieferung in 14 Tagen und Rückerstattung innerhalb von 30 bei Problemen.
Sie haben sogar hier auf Trustpilot geantwortet, ich hätte mein Geld zurückbekommen – aber das stimmt nicht. Niemand hat sich bei mir gemeldet, ich habe keinen Cent gesehen.
Falsche Versprechen, keine Kommunikation, katastrophale Nachverfolgung. Unbedingt meiden.

Date of experience: June 19, 2025

After some time, I finally got my refund. I put 3 stars because waiting 3 weeks for a refund is excessive

Date of experience: June 05, 2025

They have amazing quality and the best prices. Highly recommended!

Date of experience: May 21, 2025

Everything is good

Date of experience: May 22, 2025

Many jerseys bought, always high quality. If something is wrong with a jersey they are making fair compromises.
Usually fast delivery
4 Stars from a happy customer from Germany

Date of experience: May 12, 2025

Uncomplicated shipping, great Product !

Date of experience: April 16, 2025

Date of experience: April 15, 2025

Second time ordering. Top quality products and good customer service. Slight hiccough with the second delivery, they made up for this by sending a second shirt free of charge. Great selection, will be ordering again!

Date of experience: March 07, 2025

Received my package today, after a slight mistake I finally got my shirts, and they are great.

At first my package got lost, which was really unfortunate, but there was no problem when I told them about it. In fact, they acknowledged their mistake without any fuss and they would send the package asap.

The shipping may take a while, but is as described on the site.

As for customer service, it was great, not making a big deal out of anything, being helpful and friendly in their approach. Same as shipping, sometimes it takes a little longer for them to reply, which would be the only thing to be criticised.

Final subject: price/quality.
The shirts are very reasonably priced, I paid €130 for 4 shirts.
When they got here and I unboxed them, I could instantly tell that they were of great quality. Everything was as should.

Unfortunately one of the shirts that I ordered missed the Ronaldinho print, but I was compensated with a free shirt on the next order.

Overall this is a great shop, keep in mind however that it could take up to a month before you receive your order.

Date of experience: January 21, 2025

I ordered a Jersey and its possible to get in contact with them. I have emailed and whats app messaged. Very bad communication. They said the jersey i ordered was out of stock but no communication since.

Date of experience: August 14, 2024