SKG  Reviews 117

The package never arrived. It was lost by FedEx. But the company is dragging his feet on giving me a refund. They said they would, but they have never done it.

Date of experience: May 26, 2025

Date of experience: May 14, 2025

Surprisingly good! Very strong massager.

Date of experience: May 13, 2025

This is my 4th watch and after 6 months I start getting lines across the screen and eventually the screen goes black. Why is this happening, I am done with this watch.

Date of experience: March 11, 2025

I have sent 3 emails trying to get support or response to my product not working within a week or 2.

Not only did tickets not receive any response, I am sent a email to review my experience.

My product stopped working, in under half a month, I get no response for tickets submitted.

To be continued.

Date of experience: February 11, 2025

It took almost 3 months for my order to arrive in Australia. With the tracking link updating that the item has been returned to sender. And then some time later, a random Australia Post delivery from "Shipping Dept" no additional details showed up on my email. Didn't know what it was. Then it arrived. Product was good but customer service is very, very poor. I have sent multiple follow up emails regarding my order, they never replied.

Date of experience: December 25, 2024

I still have not received the product after about two months, I sent two emails already and did not receive any answer.
And when ordering in the website it was written that the order would arrive in 5-8 business days.

Date of experience: January 09, 2025

I haven't received my product yet and I've been waiting for a month.

Date of experience: December 25, 2024

Order never arrived, no reply to my mails. Never buy again

Date of experience: December 30, 2024

I am dissatisfied with the SKG V9 Pro smartwatch I. It is not functioning as expected. Specifically, it is not charging properly even though this is only the second time I am attempting to charge it.

I emailed the complaint to SKG a couple of days ago but no response has through

Date of experience: December 23, 2024

Never received the merchandise from SKG. Checked the progress of the order, the last time, a month ago. This was a month after placing the order. It was still in the Order Received mode, waiting to be shipped. No phone number for SKG. Sent an e-mail to get info on the order and whether it had shipped or not about 3 weeks after placing the order--no response from SKG. Haven't received a refund. Finally, ordered same product from Amazon and it came within a week.

Date of experience: December 08, 2024

Date of experience: December 06, 2024

It has been one month since I placed my order and I have not received my order nor any updates since the day of purchase. I was charged for the items but have been unable to find out where they are.

Date of experience: December 16, 2024

Ordered since 03.12.2024 still haven't received the item. Sent email to the customer service, still got no response.

Date of experience: December 03, 2024

I have never received a package.
I tried to call and there was no customer service.
I am not really even sure at this point if it is a real company.

Date of experience: December 16, 2024

I have never received the product, the tracking number link gives no information, and my email asking for information has never been answered. I ordered on 12/22, and it said it would be shipped in 5 to 7 days. Is was to be a gift. I feel this may have been a scam. I would give zero stars.

Date of experience: December 12, 2024

Pillow has been what I needed thanks a lot! It has worked far better than any others I have been trying.

Date of experience: December 11, 2024

It’s long waiting for the delivery. I still don’t received it yet

Date of experience: December 06, 2024

My friend has not received the goods. I was very happy to order the product but I am very disappointed. I have not received the goods. Please refund

Date of experience: December 08, 2024

I’ve ordered your product 1 month ago , still waiting for delivery, tracking history has no updates! I regret it so much I want my money back

Date of experience: December 06, 2024