Charged 100 bucks for a "duty free" service and 35 DOLLAR SHIPPING! FOR A 100 DOLLAR SCOOTER! Do not buy from here, they do not fairly price and have hidden fees. LOTS of them. Update, turns out it... See more
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Pretty fast shipping to USA which was impressive since skates came from Europe. I love my Iqon ACT WZ Team Skates. I was a figureskater previously and so I find these wizard frames really smooth with... See more
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Just got back from low tide at the beach….sand was well packed. I was cruising with the wind…lots of fun especially with tunes on. Split my time between Colorado and South Carolina….no issues with s... See more
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I found SkatePro to be a very customer friendly company. They quickly responded to technical questions I had regarding my type of XC skis I purchased. Their shipping was quick, especially when conside... See more
Company details
About SkatePro
Written by the company
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Contact info
United States
- 1-786-352-8152
- email@skatepro.com
- skatepro.com
4.2
Great
174 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
Excessive hidden fees
Charged 100 bucks for a "duty free" service and 35 DOLLAR SHIPPING! FOR A 100 DOLLAR SCOOTER! Do not buy from here, they do not fairly price and have hidden fees. LOTS of them.
Update, turns out it’s just trumps stupid tariffs. Thanks for reaching out skate shop!
Date of experience: May 09, 2025
Reply from SkatePro
Thank you for your review.
Due to newly imposed U.S. tariffs on goods, we are facing increased import costs.
Unfortunately, this means we've had to add a surcharge to cover these import costs.
These adjustments are necessary for us to continue offering high-quality gear to the USA.
Both the surcharge and the shipping costs are shown in the cart and check-out, so our customers have a chance to opt out of ordering with us before placing the order. There are no hidden charges or fees after the order is finalized.
/Team SkatePro
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Reply from SkatePro
Thank you very much for the kind review.
Team SkatePro
I had to return a part and without any…
I had to return a part and without any issues I got a refund. Great client support. Can highly recommend!
Date of experience: April 29, 2025
Reply from SkatePro
Thank you so much for the awesome feedback!
we hope to see you order with us again in the future!
Excellent customer service and great…
Excellent customer service and great products. Thanks for supporting BMX
Date of experience: April 30, 2025
Reply from SkatePro
Thank you for the kind words.
We're glad we had just what you needed, and our service is appreciated!
We hope to see you again.
/Team SkatePro
Pretty fast shipping to USA which was…
Pretty fast shipping to USA which was impressive since skates came from Europe. I love my Iqon ACT WZ Team Skates. I was a figureskater previously and so I find these wizard frames really smooth with the rockered style I can sink into my edges and do footwork. Super fun!
Date of experience: April 08, 2025
Reply from SkatePro
Sounds amazing! Thanks for sharing both your experience with the product and from purchasing with us :)
/Your SkatePro Team
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Reply from SkatePro
Thank you very much for the kind review. We appreciate it very much.
Good product selection
Good product selection, good prices, quick shipping. Very satisfied.
Date of experience: January 19, 2025
Reply from SkatePro
Thank you for the kind words.
We hope to see you again!
/Team SkatePro
Great Customer Service
I purchased a pair of ski bindings from skate pro, they shipped in a very timely manner from Europe to the United States. The bindings did come with the wrong size binding breaks, however customer service was contacted and promptly fixed the mistake by sending the correct bindings to me. I was very satisfied with my experience with SkatePro. Mistakes happen, that’s life, but skate pro I believe is dedicated to customer service and in my case did the right thing in a timely manner and in a way that I was satisfied with. Their customer service hours are limited, but that’s understandable. I would recommend skate pro to anyone who has a need for extreme sports or outdoor activity gear and will definitely pursue and possibly buy more from their website in the future if they have something I need. It’s also nice to support a company that’s not a big box store that rivals the big box stores in customer service and shipping speeds.
Date of experience: January 26, 2025
Reply from SkatePro
Thank you very much for your kind words.
We hope to see you again!
/Team SkatePro
Quick shipping, excellent communication
Skatepro ships very quick & packages their items well. My package arrived on time and in perfect condition, and there was good tracking information as it was being shipped.
Date of experience: November 16, 2024
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Ordered skateboards for Christmas…
Ordered skateboards for Christmas without a ton of buffer. They shipped fast and arrived fast. I was a little nervous because of the international shipping. Price was great, skateboards were great. What else could you ask for...
Date of experience: December 20, 2024
Reply from SkatePro
Thank you for the nice words!
It really means a lot!
//SkatePro Team 🛹🛴🎿❤️
Overall excellent products and delivery
Date of experience: November 08, 2024
Reply from SkatePro
Thanks for the wonderful words! It really means a lot to us!
//SkatePro Team 🛹🛴🎿❤️
Their scooters are great except for the…
Their scooters are great except for the price but i love their site so far and they have great service!!!
Date of experience: November 07, 2024
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It's been a month since I ordered
It's been a month since I ordered, and my order has not even left Germany yet. I wish i would not have ordered from them. This is an ongoing problem because when you make a purchase it even says you can print a "lovely card" to give "as a place holder". Basically if you haven't ordered from this company 2 months or more before you need a product buy from somewhere else.
Date of experience: October 15, 2024
Reply from SkatePro
Hi Jaron.
We are very sorry to hear about this unfortunate situation. We have requested some information from you so we can check your order and hopefully find a solution to this. If you can please supply us this information, we will gladly investigate this case. We have experienced huge delays with one of your distributors in some countries, and it sounds like your order have been a part of this delay.
Have a great day :)
I would give zero star If I can.
I would give zero star If I could.
Zero costumer service,my order is in 'shipping process ' for 2 weeks,no respond through email,no option to call,it's always 'after business hours'
No cancelation option, so I'm just hanging here with no money back. I sent few emails,filled contact form ,what else can I do here??
Date of experience: September 29, 2024
Reply from SkatePro
Thank you for your feedback. We apologize for the problems you encountered. We recently struggled with long delays on the UPS end. According to the information you received from us in response to your emails, we have refunded the delivery costs as compensation. You can find our helpline hours on our website./ SkatePro Team
Poor Quality, Terrible service
Terrible service. Ordered scooter and wheel had a bad vibration out of the box. I sent them numerous pictures and videos and they just blamed me for causing a flat spot on the wheel even though that's how it was out the box. Paid $200 for a piece of garbage. If your customer service is to blame the customer, you won't last.
Date of experience: December 19, 2022
Reply from SkatePro
Thank you for taking the time to share your feedback to us. We apologize for the inconvenience, but we would still like to help you out. So if you feel like you do not agree with our assessment, please, write to us so we can reevaluate the case. We remain at your disposal.
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No Australian support
They trade under an Australian domain, but do not offer a return service from Australia. Australian buyers look elsewhere.
Edit, after response from SkatePro...
After buying from an "Australian site" with a 365 day return policy, you would not expect to self fund a return to Denmark.
Date of experience: August 02, 2023
Reply from SkatePro
Thank you for taking the time to share your feedback with us.
We have that information visible in our policy. Goods can be returned but it has to be done through a self arranged shipping method.
We are working with our partners to also be able to offer returns service to Australia in the future.
I bought a scooter to my son
I bought a scooter to my son.
Arrived super quickly and the quality is great.
Date of experience: June 02, 2023
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Love the marker bindings I purchased
Love the marker bindings I purchased. The entire process was easy and straightforward, shipping was prompt, reasonable, and on-time. I'd use again as their prices are better than I can get from most local retailers and with a better selection!
Date of experience: April 20, 2023
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