On Wednesday 11th February I visited Simone Thomas's salon in Westbourne, Bournemouth to consult with a tricologist about my early signs of hair loss. Deborah was friendly and helpful, she ans... See more
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Products itselfs are great however contact and website transparency is quite annoying. My first order I have received a broken bottle of shampoo, sent an email about it and no response. Recently anoth... See more
Currently taking the Ginkgo Wellness plan to combat poor hair and nail health post partum. Since taking the supplements my nails are stronger and no longer breaking and i have visible new head hair gr... See more
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I would highly recommend the Biotin Range by Simone Thomas Wellness. I’m only in my first month but feel the results already.....totally amazing!! My energy has returned, I feel generally much brighte... See more
Company details
Information provided by various external sources
As a leading hair loss consultant, bio-energetics practitioner, nutritionist and the founder of multi-award-winning hair salons and hair loss clinics, Simone Thomas provides expert guidance on hair and scalp conditions to men, women and children across the UK and further afield. Having personally suffered with hair loss, Simone has spent years’ learning about the important role that your diet and nutrition plays in the condition of your hair. Simone shares her wealth of knowledge in the hair care industry and her personal and professional experience on how following a balanced lifestyle and a nutrient-rich diet, together with the correct supplementation can turn your hair into your ‘crowning glory’. Through Simone Thomas Wellness, Simone brings you products and services, steeped in science and based on proven health benefits, that will help you to achieve your optimum inner and outer beauty.
Contact info
United Kingdom
- info@simonethomaswellness.com
- simonethomaswellness.com
I have done dandruff removal and hair…
I have done dandruff removal and head massage
It was so good
Highly recommended
Such a nice place
Date of experience: June 19, 2025
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I never received my order
I never received my order. Sent an email but never received a reply.
Date of experience: January 21, 2025
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If you’re thinking about buying… don’t think, go buy them!!
I’ve been using S.T wellness for over two years now. The changes I’ve seen with my hair, skin, and overall energy are beyond!
I have always bought the products directly from my doctor but the shipping was incredible, so fast! Everything arrived perfectly! I couldn’t be happier!
If you’re thinking about it… don’t! Go for it!
Date of experience: January 13, 2025
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Waiting
I placed an order over 2 weeks ago. Although I received confirmation, the item hasn't been dispatched, and my enquiries haven't been responded to.
Date of experience: January 22, 2025
Customer service improvement needed
Products itselfs are great however contact and website transparency is quite annoying. My first order I have received a broken bottle of shampoo, sent an email about it and no response. Recently another order about payment taken in euros not pounds as stated no response. Products great but Customer service need improved 100%
Date of experience: November 01, 2024
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It’s too soon to see any results yet
Date of experience: July 29, 2024
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Ginkgo Bilboa B+ makes a difference
I have been using Ginkgo Bilboa B+ for 2 months and I feel it has definitely made a difference to my hair. I see regrowth around my hairline and less hair loss when I wash it. Happy customer.
Date of experience: August 02, 2024
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A lovely product which definitely…
A lovely product which definitely helped where needed, thank you. Will be in touch when further needed.
Date of experience: June 10, 2024
Reply from Simone Thomas Wellness
Hilary, Thank you so much for your review. We are so pleased to hear that you have found the product has benefited you. If you ever feel that you would like to go through any of the products, we offer complimentary consultations and we would be happy to speak to you at any time convenient.
Kind regards
Alexandra
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Happy to collaborate !
We are grateful to be approached to stock Simone Thomas Wellness .
We share the same values of health and wellbeing and I feel our customers can see the benefits of using the products alongside the treatments we offer.
Milo
CEO
Date of experience: June 14, 2024
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Life changing
Life changing
Some great feedback of dietary requirements I wouldn't of known without speaking with Simone and her team. Fully opened my eyes to my own individual wellness journey and I am fully excited and looking forward as to what is to come.
Date of experience: May 01, 2024
Reply from Simone Thomas Wellness
Callum, We are so pleased that you have had a great experience so far. Always at the end of the phone or email should you need to discuss anything. Alexandra
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Continued Improvement
I’ve been taking super-greens, everyday wellness and biotin brilliance for about 6 months now. I continue to improve, my skin is clearer, my hair despite being fine still showing signs of re growth and my blood pressure over the last two months now hovers between normal and optimum. Thank you everyone
Date of experience: May 22, 2024
Reply from Simone Thomas Wellness
Maria, Thank you for taking the time to review your experience so far. We are so happy that you are seeing the great results that the products can bring.
Alexandra
Avoid at all costs!
Avoid at all costs!! After suffering with hair loss this company tried to rip me off with with supplements costing a fortune, which I later discovered you can buy exactly the same online for a fraction of the price! Also check where your payments are going a personal account or a business account!! See a dermatologist a qualified professional not these guys!
Date of experience: February 15, 2024
Reply from Simone Thomas Wellness
Daniella, We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take all feedback seriously and are committed to providing high-quality products and services at all times.
Our supplements are priced to reflect the high quality of the ingredients we use. We source premium, clinically tested components to ensure the best possible results for our customers. Unlike some cheaper alternatives, our products are manufactured following stringent quality control standards to ensure purity and effectiveness. This investment in superior ingredients and rigorous testing naturally leads to higher costs, which we believe are justified by the benefits they provide.
With regards to finding the products elsewhere at a reduced price, we would be happy to look into this further as all of our products supplied through our retail partners are priced as recommended. If you have found a supplier selling our products much cheaper, we would need to look into this as this may be stock which is being sold without our approval and could also be out of date, we would always recommend shopping directly or from one of our approved brand partners.
We assure you that all payments made through our website are processed securely through legitimate business accounts. If there was any confusion regarding payment details, please reach out to our customer service team directly at info@simonethomaswellness.com, so we can clarify and address any concerns you may have.
We would always recommend that advice is taken from your GP if you have any health concerns or are on any medication before taking any health supplements. As an award winning brand, we provide high quality products and have an accolade of client testimonials which showcase their results they have experienced since taking them.
In order to get the best results, we would always advise that any supplements are taken for a minimum of 3 months, alongside a healthy diet and lifestyle and plenty of water. If our customers have specific concerns, we would always recommend getting in touch with our customer service team who are always available to answer any questions either over the phone, during a free health consultation or in reply to an email.
Lastly, we have looked for your name in our database and are unable to find your purchase history. Please do get in touch as we would be more than happy to address any concerns over the phone and ensure that the vitamins you were taking were suiting your individual concerns. As you can imagine, there are many causes of hair loss so we strive to ensure that our customers are happy that they are taking the best supplements for them to get the results they desire.
We look forward to hearing from you and are sorry you felt the need to post such a review before contacting the team.
Kind regards
Alexandra
Loving these supplements- hair has been…
Loving these supplements- hair has been in bad condition also have a lot of problems with dry scalp and SD - since taking these which is only for 1 month so far my scalp has completely cleared up and hair is looking and feeling much better I have just purchased the Ginkgo Biloba to try alongside 🙏
Date of experience: May 02, 2024
Reply from Simone Thomas Wellness
Tracey, we are so happy that you have been experiencing some great results already. If you have any questions, please do not hesitate to reach out to us via email on info@simonethomaswellness.com
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No doubt
After stopping for a year, SW started my subscription back up with no problems. Products worked wonderfully!!
Date of experience: March 20, 2024
Reply from Simone Thomas Wellness
Dennis, we are so happy you have been able to start taking the plan again and hope that you are continuing to see great results.
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I have previously reviewed these…
I have previously reviewed these products. Again I shall say very pleased. Excellent quality and I feel they work.
Date of experience: March 05, 2024
Reply from Simone Thomas Wellness
Catherine, thank you for your review, we are so happy that you are so pleased with your products.
I have seen a great improvement in the thickness of my hair…
I have seen a great improvement in the thickness of my hair after the first month of using the Biotin capsules. I am definitely going to continue and start introducing some more of the range. I love the educational advice too!
Date of experience: March 07, 2024
Reply from Simone Thomas Wellness
Sarah Thank you so much for your review, we are pleased you are already noticing great results!
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Simply superb service with well proven…
Simply superb service with well proven products resulting in a resounding success. Thank You.
Date of experience: February 09, 2024
Reply from Simone Thomas Wellness
Richard, Thank you! We look forward to hearing how you continue to get on with the products! Alexandra
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The products are amazing
The products are amazing! I have only been taking them for a few weeks and can already see a difference in my hair and energy levels.
Date of experience: February 02, 2024
Reply from Simone Thomas Wellness
Sarah thank you so much for your review we are really pleased to hear that you are already noticing some amazing benefits of taking the products we are here at any point if you have any questions please do feel free to contact us info@SimoneThomasWellness.com
Alexandra
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Only have great things to say
Only have great things to say! Great products and very helpful team.
Date of experience: December 07, 2023
Reply from Simone Thomas Wellness
Helena, Thank you for your kind review, we are really pleased that you are happy with the all round service Simone Thomas Wellness strives to provide. If you have any questions at any time, please do not hesitate to get in touch with us. Alexandra
Verified
Good products that do work very well.
Date of experience: November 15, 2023
Reply from Simone Thomas Wellness
Thank you so much for your review. Alexandra.
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