Verified
The quality of products is outstanding. My favorite thing about Shuuk is the wide variety of interesting and unique styles. There are funky cute styles as well as more understated yet elegant fashion.... See more
Company replied
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I'm from Uruguay and live in the United States; I learned about Shuuk through emails from the Uruguay Consulate. I decided to give Shuuk a shot, and I'm really impressed with the high quality of... See more
Company replied
Verified
We bought two items of clothing. They arrived but were velvet not the corduroy described in the advert, then the real problem began. We printed out the returns label but the local DHL shop refused to... See more
Company replied
Verified
I cannot say enough about Shuuk. Shipping to UK unbelievably quick and the quality of the clothing is excellent. Unfortunately this time the sizing was off, and everything I ordered was way too big, b... See more
Company replied
Company details
- Women's Clothing Store
- Baby Clothing Store
- Children's Clothing Store
- Clothing Wholesaler
- Men's Clothing Store
- Youth Clothing Store
Written by the company
We connect the world through fashion, in a more affordable way
Contact info
1317 Edgewater Dr , 32804, Orlando, United States
- + 1 888 99 74885 (SHUUK)
- hello@shuuk.com
- shuuk.com
4.6
Excellent
621 reviews
The design of the product is really…
The design of the product is really fantastic
Date of experience: January 01, 2024
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It's a good experience with Shuuk
Date of experience: October 17, 2023
Excellent company
Excellent company, good quality products, also fast shipping. I order many times and no problems with my items. What you see is what you get!!! I’m sad that I can’t reach the online store no more. I wonder why?
Date of experience: January 25, 2023
Flawless and efficent service !!
Great fit and outstanding fabric. Product arrived on time and kids loved their new T-shirts much more than expected. Happy with their cloths, would recommend to all.
Date of experience: August 03, 2023
Verified
No refund
Im still waiting for a refund for items returned on 3rd of March. No one replies to emails about this either
Date of experience: March 03, 2023
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Verified
Have sent an email
Have sent an email, informing you that my last delivery was wrong and asking your advise, have heard nothing.
Date of experience: March 10, 2023
Verified
Every thing I got fit nicely and the…
Every thing I got fit nicely and the quality was good and the prices are great !!!
Date of experience: March 01, 2023
Verified
Weird sizing
I ordered my usual jeans size, 29 (UK12)but they were at least two sizes too small, despite the label showing the correct size. I didn’t return them as there were no return instructions, they went straight to the charity shop, marked as size 8
Date of experience: March 16, 2023
Verified
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Verified
Cloths were as expected but keep duties in mind
Cloths were as expected. Happy with the product. While Shuuk does mention this, buyers should be aware prices are USD and import fees will apply to buyers in Canada. Expect to pay GST, duty and a broker fee. For a $50 USD purchase it ended up around $100 CAD.
Date of experience: February 08, 2023
Verified
Easy to order kept me updated when…
Easy to order kept me updated when package would arrive came o time
Date of experience: February 27, 2023
Verified
cute jumper
The jumper was cute and a great price but unfortunately it shrank a lot after one wash.
Date of experience: February 23, 2023
Reply from Shuuk
Hello LB,
Thank you for taking the time to share your feedback with us regarding your recent purchase from shuuk.com. We apologize for any disappointment or inconvenience caused by the shrinkage of the jumper after washing.
We understand how frustrating it can be to experience issues with a product, and we take quality control seriously. We will investigate the issue with our team to ensure that future products meet our high standards.
In the meantime, we would be happy to offer you a refund or exchange for the jumper, as your satisfaction is our top priority. We appreciate your understanding and cooperation in this matter.
If you have any further concerns or questions, please do not hesitate to contact us. We value your feedback and are committed to providing you with excellent customer service.
Best regards,
Shuuk.com Team
Verified
Such good value
Date of experience: March 02, 2023
Reply from Shuuk
Dear customer, we are thrilled to hear that you found great value in your purchase from shuuk.com! Thank you for taking the time to share your positive feedback with us. We are always striving to provide our customers with the best possible value for their money, and we are glad to hear that we succeeded in your case.
Kind regards,
Shuuk team.
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Verified
The quality of the cardigan was poor as…
The quality of the cardigan was poor as was the fit. The sleeves appeared to be different lengths and it is more or less unwearable. Colour nice as desribed
Date of experience: February 22, 2023
Reply from Shuuk
Hello!
Thank you for taking the time to share your feedback with us regarding your recent purchase from shuuk.com. We apologize for any disappointment or inconvenience caused by the quality and fit of the cardigan you received.
We take quality control seriously and will investigate the issue with our team to ensure that future products meet our high standards. In the meantime, we would be happy to offer you a refund or exchange for the cardigan, as your satisfaction is our top priority. For that all you need to so is send an email to hello@shuuk.com.
Please let us know if there is anything else we can do to make things right, and we appreciate your continued support.
Best regards,
Shuuk.com Team
Verified
Good product
Fast and efficient. The clothes is good quality and I always get my package
Date of experience: February 27, 2023
Reply from Shuuk
Hello Isabel.
Thank you for your positive feedback! We are glad to hear that you had a positive shopping experience with us, from the fast and efficient shipping to the good quality of our products. We pride ourselves on providing our customers with high-quality clothing and excellent service, and we are pleased to hear that we met your expectations.
Kind regards,
Shuuk team.
Verified
The product is to small and need to…
The product is to small and need to send it back still not recieved returns lable
Date of experience: February 27, 2023
Reply from Shuuk
Hello Claire,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the size of the product you received and the delay in receiving your return label.
Please provide us with your order number so we can locate your purchase and expedite the return process. Additionally, we will make sure to send you the return label as soon as possible. However, we have not received any email from at hello@shuuk.com asking for the return label, therefore, we will be contacting you to make this right as soon as possible.
Our goal is to provide exceptional customer service and ensure that our customers are completely satisfied with their purchases. We appreciate your patience and understanding as we work to resolve this issue.
Please let us know if you have any further concerns or questions, and we look forward to making things right.
Best regards,
Shuuk.com Team
Verified
Great customer service
Great customer service - highly recommend
Date of experience: February 27, 2023
Reply from Shuuk
Thank you for your kind words, Mrs O! We are thrilled to hear that you had a great experience with our customer service team, and we appreciate your recommendation. We pride ourselves on providing our customers with exceptional service and support, and we are glad to hear that we succeeded in your case.
Kind regards,
Shuuk team.
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Verified
Beautiful
I loved it she was very very nice to me and I would buy something else if I see it anytime beautiful
Date of experience: February 27, 2023
Reply from Shuuk
Hello!
We are delighted to hear that you had a positive shopping experience with us, Sabrina! Thank you for your kind words about our team member, and we are glad to hear that you would consider purchasing from us again in the future. We appreciate your business.
Kind regards,
Shuuk team.
Verified
CRAP Customer Service
Unable to contact Customer Service to arrange a return. Jeans have 2 different sizes on two different labels! They don't fit!
Have contacted Shuuk 3 times via email, 3 times on Whatsapp and phoned but none of these ways of communication have worked! Seriously terrible customer service, I advise you only order if you know exactly what size you need!
Date of experience: March 03, 2023
Verified
It arrived when it said it would and…
It arrived when it said it would and the garment was great
Date of experience: February 24, 2023
Reply from Shuuk
Hi Eileen,
Thank you for your positive review! We're glad to hear that your order arrived on time and that you were pleased with the garment. We take pride in our products and customer service, and we're happy that we could meet your expectations.
Kind regards,
Shuuk team.
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