I didn’t even realize I could use my HSA for something like this until I came across Remi, so glad I did! The process was super easy, the quality exceeded my expectations, and best of all, I didn’t... See more
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Review summary
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I showed up fully ready to leave a 1-star rant, fingers poised, frustration levels high. And then... it worked. Just like that. No drama. No bugs. Just actual savings. Now I sit here, mildly anno... See more
They will eventually answer your emails but they will not let you cancel your storage fees. I eventually had to contact my bank to block charges from Remi to stop having to pay for it. Even to this da... See more
Ordered nightguards and received impression kit about a week later. Process to take impressions took 10 minutes and then returned to Remi in self addressed envelope. Pretty simple process. 3-4 weeks l... See more
Company details
- #103 of 123 best companies in Online Marketplace
Written by the company
Remi is a direct-to-consumer sleep and wellness company.
Contact info
50 Francisco St, Suite 275, 94133, San Francisco, United States
- +1 (800) 234-1874
- support@shopremi.com
- shopremi.com
Hasn’t replied to negative reviews
I didn’t even realize I could use my…
I didn’t even realize I could use my HSA for something like this until I came across Remi, so glad I did! The process was super easy, the quality exceeded my expectations, and best of all, I didn’t have to pay anything out of pocket.
Wish I had known about this option sooner. A little more awareness would’ve been helpful!
Date of experience: July 07, 2025
Mouth guards don’t fit
Mouth guards don’t fit, are super ridged and they make it very difficult to cancel. I hated my first pair, emailed to cancel and have been billed twice since. Very unimpressed.
Date of experience: July 05, 2025
the worst company I have every dealt…
the worst company I have every dealt with. basically, a scam.
Date of experience: July 02, 2025
Uncancellable storage fee is theft
They will eventually answer your emails but they will not let you cancel your storage fees. I eventually had to contact my bank to block charges from Remi to stop having to pay for it. Even to this day they still send me receipts for the attempted charge. It's been 2 years.
Date of experience: June 29, 2025
As a mom of four
As a mom of four, I don’t have time for extra dentist visits, so being able to do everything from home with Remi was a lifesaver. The process was quick, the fit is spot-on, and I’m finally sleeping without a bulky guard bothering me. Plus, no more waking up with headaches. I'm way more productive in the mornings now.
Date of experience: April 15, 2025
I have been using night guards and also…
I have been using night guards and also during the day as I have bruxism. Have been using the REMI guards (both PM/AM) and I love them! they work PERFECTLY and they are truly less than half of the cost in the dentist. My expirence with Remi was very good from the day I placed the order till the day I got them. I highly recommend them!!! Will buy new ones next years.
Date of experience: June 19, 2025
Fraudulent company
I ordered the impression kit so I could get a dental guard however I broke a tooth before I could do the impression I called them and let them know they said no problem whenever you get it fixed we can help you then. Sounds great right? I thought so but now all of a sudden they're charging me $100 again to send me another one when they never sent me anything in the first place these people are liars and scam artists if you enjoy donating your money to someone who is not going to provide any goods or services you're in the right place.
Date of experience: June 20, 2025
I'm more of a daytime clencher than a…
I'm more of a daytime clencher than a night grinder, and my jaw was constantly sore by noon 😩 got the remi guard mostly to wear during the day and it’s been a lifesaver fr. super low profile so i can talk with it in if i need to, and way comfier than the bulky ones i tried before. didn’t think i’d use it this much but now i don’t go a day without it 😅👏
Date of experience: June 12, 2025
Never received the impression kit
I ordered their impression kit and never received it. I actually forgot that I even ordered it until they ran another $100 charge on my credit card for their deceptive subscription. They claim they keep your impression on file, yet even though they never had an impression from me on file since I never received the kit, they charge your card. It’s very unethical of them. I had to waste a lot of time online and on the phone to get the new charge refunded and even after they promised my order was cancelled, I still get emails saying my new one is on the way. The company also refused to refund my money for the kit that I never received. I wouldn’t recommend them. Their business practices are shady
Date of experience: December 09, 2024
Extremely difficult to cancel
Extremely difficult to cancel; I’m still trying to cancel right now, this is my 4th attempt and they already charged my card even after I told them to cancel. They keep telling you to pause no matter how much I insist on canceling. Do NOT use this service!!
Date of experience: June 12, 2025
Custom fit makes a huge difference
tried like 3 diff store night guards and hated all of them 😫 finally gave remi a shot and it’s on a diff level. custom fit makes a HUGE difference. plus 50% off?? yes pls. def not going back
Date of experience: June 09, 2025
i was def a little skeptical when i…
i was def a little skeptical when i ordered... felt too good to be true lol. but once it came and i put it in, i was seriously impressed. fits perfectly, super comfy, and not bulky at all. been wearing it every night and my jaw pain in the mornings is basically gone now. kinda wish i did this sooner tbh.
Date of experience: June 11, 2025
Highly recommend
tbh I was sooo tired of those bulky night guards from the store 😩 they never fit right and felt super uncomfortable. decided to try Remi and wowww what a diff 🙌 the fit is spot on (cuz it's custom duh lol), way more comfy, and it actually stays in all night. plus it was like half the price of what my dentist quoted me?? def worth it. highly recommend if you're a teeth grinder like me 😅
Date of experience: June 10, 2025
I was def a little skeptical hen i…
I was def a little skeptical when i ordered... felt too good to be true lol. but once it came and i put it in, i was seriously impressed. fits perfectly, super comfy, and not bulky at all. been wearing it every night and my jaw pain in the mornings is basically gone now. kinda wish i did this sooner tbh.
Date of experience: May 14, 2025
Honestly didn’t wanna drop hundreds at…
Honestly didn’t wanna drop hundreds at the dentist for a night guard, so i gave remi a shot. best decision lol. half the price and still feels super high quality. fits great and saves me hundred$ so win-win 🙌
Date of experience: May 01, 2025
AVOID LIKE THE PLAGUE
What a regretful experience! After TWO tries (over zoom) the trays are not right - I don't use them. I've contacted them to cancel my subscription and all they do is put it on PAUSE! I just recently received an email telling me my NEXT shipment will be coming in a couple of days and to respond for customer service LOL!! This company either does not have customer service or they just don't care! After sending NUMEROUS emails telling them to cancel the subscription and that they are not authorized to charge my credit card for anything, guess what? THEY CHARGED MY CREDIT CARD!!! STAY FAR AWAY FROM THIS CRAPPY COMPANY. I'm now taking action with my credit card company and the California Attorney General's office. DO NOT DO BUSINESS WITH THIS COMPANY!!
Date of experience: June 09, 2025
I love it.
Used to wake up with jaw pain n headaches all the time. didn’t even realize how bad i was grindin my teeth til i cracked one.
found Remi and wish i knew about it sooner tbh! the home impressions were super easy (took like 10 mins), and the guards fit sooo good.
way cheaper than the dentist too – saved me a ton, plus u get 2 guards which is clutch.
been sleepin better, no more sore jaw, and i feel wayyy more chill in the mornings.
def recommend if you’re dealin with teeth grindin! This actually helps and doesn’t cost a lot.
Date of experience: May 16, 2025
Recommend it so much
I used to mess with those bulky boil-n-bite guards and omg they were the worst 😩 never fit right, super uncomfy, and i swear they made my teeth feel weird lol
switched to Remi a few months back and it’s been sooo much better 🙌
they send you the kit to do impressions at home (super easy btw) and the guard that came back fits perfect
way more comfy, feels like what you’d get from a dentist but for wayyy less $$ 💸
sleepin better, no more sore jaw, and it actually stays in place all night 💤
def recommend if you’re still dealin with those drugstore guards, this is a big upgrade fr 💯
Date of experience: June 08, 2025
Been usin Remi for over a year now and…
Been usin Remi for over a year now and honestly, it’s been super solid 🙌
My dentist quoted me like $2k for a night guard (wild 😅), so I started lookin around and found Remi. Wayyyy cheaper, custom fit, and super comfy.
The whole process was easy too – did my impressions at home, sent it back, and got my guard pretty quick.
It fits perfect, doesn’t bug me at night, and no more jaw pain or grindin my teeth in my sleep 😴
I’ve reordered since and the quality’s always solid. Def one of the best decisions I’ve made for my teeth. Highly recommend 💯
Date of experience: June 08, 2025
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