Shopping In Japan NET Reviews 2,402

TrustScore 5 out of 5

4.9

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the fast delivery service and efficient order processing. Many highlight the excellent customer service, with special mention of Erika, who is commended for her helpfulness and prompt responses. Consumers are also pleased with the quality of the products and the careful packaging, which often includes complimentary Japanese gifts. People are satisfied with the clear and consistent communication throughout the purchasing and shipping process. The company is praised for its reliability and trustworthiness, especially when shipping overseas. Many reviewers express their intention to make future purchases, citing the great prices and overall positive experience.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Many rare and unique JDM Seiko watches available on “SIJ”. Erika was very helpful, and communicative, when it came time to track the parcel when it left Japan. I am very pleased with the purchase proc... See more

Rated 5 out of 5 stars

Erika and the team were nothing short of fantastic. It's always a pain to handle a purchase from Japan, especially with customs and the likes of DHL trying to rip you off on the side. Having placed tw... See more

Rated 5 out of 5 stars

Really good watches they offer, and great service provided by their sales representative Erika. The watches are carefully packaged and they arrive in a timely manner. Erika will assist you if you have... See more

Rated 5 out of 5 stars

Excellent, rapid service. Ordered a great price Rangeman GW9400 G-Shock on Sunday 1st June and it arrived here in the UK on Friday 6th! Very well packaged and even came with a complimentary Japanese g... See more


Company details

  1. #2 of 47 best companies in Watch Store

Written by the company

Casio / Seiko / Citizen / Orient / Sony / Oyaide / Canon / Nikon / Zojirushi


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Many rare and unique JDM Seiko watches…

Many rare and unique JDM Seiko watches available on “SIJ”. Erika was very helpful, and communicative, when it came time to track the parcel when it left Japan. I am very pleased with the purchase process and am enjoying my SARX117!

Date of experience: July 01, 2025

Rated 5 out of 5 stars
Verified

great communication, superfast delivery

Our last-minute order to Europe was packed and dispatched at breakneck speed. Sensible suggestions and offers of support for the arrangements at the customs offices were sent to us with the order.
In addition, the nice person in charge contacted us with up-to-date information and kind words.
Our order arrived perfectly packaged and in perfect condition in the shortest possible time. The small additional gifts in the package were a great joy.
We will certainly order from ShoppingJAPAN again.

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

Excellent service!

Very happy with my purchase! The watch was packaged very well so it wouldn't be damaged in shipping and only took about a week to be delivered. They also send plenty of email updates so you know the status of your order.

Date of experience: June 19, 2025

Rated 5 out of 5 stars
Verified

Great Customer Service, Pleasant Shopping Experience

Great customer service from Erika at Shoppinginjapan.net, she helped me throughout the process before I decided to make a purchase.
My order shipped fairly quick and was packaged very well, also came with some goodies too!
Will definitely make another purchase at Shoppinginjapan.net sometime in the future.

Thank you Erika.

Date of experience: June 20, 2025

Rated 5 out of 5 stars

First time customer

First time customer. Wanted a JDM Seiko and the whole process was awesome from receiving quick shipping updates to the neat packaging that also came with a little snack and postcard from Japan. Watch is in excellent condition and 100% authentic. Would highly recommend for your JDM watch needs.

Date of experience: June 29, 2025

Rated 5 out of 5 stars

Very impressed

Very impressed - never had better service from an online order. Lovely watch too :)

Thank you Erika!

Date of experience: June 26, 2025

Rated 5 out of 5 stars
Verified

perfect watch

perfect watch, no problem with the transaction. I relied on the Dhl service and everything went well. I managed to buy a splendid watch that is not marketed in Italy. I also received a small, very welcome gift and a discount for a future purchase. greetings from Rome

Date of experience: June 09, 2025

Rated 5 out of 5 stars

Fantastic experience!

Erika and the team were nothing short of fantastic. It's always a pain to handle a purchase from Japan, especially with customs and the likes of DHL trying to rip you off on the side. Having placed two orders and getting ready for my third, I can safely say I'm a return customer. Great prices, greater customer service!

Date of experience: May 25, 2025

Rated 5 out of 5 stars

Excellent experience buying my Seiko watch

Excellent experience buying my Seiko watch from SIJ. I didn't really expect my watch to arrive so quickly, but SIJ's service is amazing, And many thanks to Erika who gives a great customer service and kept me informed at all times about the status of my purchase. I also want to say that it is clear to me that in Japan they know how to do things well, which makes me feel great respect and admiration for their country.
Thank you and greetings from Mexico

Date of experience: June 05, 2025

Rated 5 out of 5 stars

Reliable seller

Today I received already the second watch I ordered from this site. Very good selection of JDM watches. Very helpful sales representative Erika, you will get updates and help if required on your order. I'm amazed by very fast delivery to Europe (Estonia), shipped Wednesday and arrived Tuesday the following week (including customs clearance process). And always nice small gifts inside the package. I can highly recommend this seller.

Date of experience: June 17, 2025

Rated 5 out of 5 stars

Great service

Really good watches they offer, and great service provided by their sales representative Erika. The watches are carefully packaged and they arrive in a timely manner. Erika will assist you if you have any questions. Most of the time she responds within a day, but can sometimes take up to 3 days, but thats understandable given she has to assist so many customers. So overall very satisfied, this was a great experience.

Date of experience: June 10, 2025

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