Shopluxium Reviews 338

TrustScore 4.5 out of 5

4.4

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the quality and design of the watch, describing it as simple, clean, and durable, often exceeding expectations for its price point. People also appreciate the fast shipping and professional packaging. Many reviewers highlight the watch's suitability for demanding environments, praising its robustness and scratch resistance. However, some consumers have expressed concerns about the warranty, citing claim denials and dissatisfaction with the resolution process. There are mixed opinions regarding customer service, with some praising the prompt and helpful support, while others report difficulties in obtaining refunds or resolving issues. The opinions about the price are diverse, with some considering it a great value for money.

Based on reviews, created with AI

See what reviewers are saying

Rated 4 out of 5 stars

I do love my new watch, a little disappointed on not being able to add a personalized watch face (Mickey Mouse). Plus a tiny disappointed the watch needs charged every day, thought it would last a lon... See more

Rated 4 out of 5 stars

For everything I was looking for in a watch this watch is it. My only complaint is the battery life. Of course I have the device connected to my phone via Bluetooth and the screen is set to the maximu... See more

Rated 5 out of 5 stars

I am not really the smartwatch type of person but I really like this watch. The functionality is good and user friendly. I like the health features the best. It is comfortable and looks good. I have n... See more

Rated 5 out of 5 stars

Loved the watch! I wish they had female ones. Only thing i wish would change was the ability to receive text messages through watch is only available if you switch iMessage on iphone. Other than that... See more


Company details

  1. #28 of 47 best companies in Watch Store
  2. #1 of 4 best companies in Clock Watch Maker
  3. #3 of 12 best companies in Watch Manufacturer

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

338 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Got It for Work

This watch came way quicker then I thought. Was packed really nice and nothing was messed up in the box. I’ve been wearing it every day and it still looks brand new. Honestly feels better then some more expensive ones I’ve had before. Really happy with it so far.

Date of experience: June 26, 2025

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Rated 5 out of 5 stars

Outperformed My Expectations by a Mile

I had a question about charging and emailed support, not expecting much. They replied the same day with a clear answer and were super helpful. The watch itself is solid and hasn’t had any hiccups. Shipping was quick and the box looked sharp. Can’t complain great product and great team behind it.

Date of experience: June 24, 2025

Rated 5 out of 5 stars

This Thing’s Built Like a Tool

This watch has a great look simple, clean, and not bulky like a lot of smartwatches. It feels tough too, like it can take a hit without falling apart. Shipping was super fast and the packaging was way nicer than I expected. Everything came ready to go. Really happy with the overall quality.

Date of experience: June 23, 2025

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Rated 4 out of 5 stars

Good watch that I'd recommend with a caveat

Watch is good looking and I received mine quickly. I love the brightness and sharpness of the screen. Be prepared to figure out screen movement and app usage on your own. Instruction or lack there of for usage and set up is horrendous; With that being said, if you have used a GoPro or the original ipods then you will adapt quickly. Movements are swipe left/right or up/down. Connecting my watch to my iPhone was very easy. It is simply adding a bluetooth device. Unfortunately another negative, getting text messages to appear can be a challenge. I was able to get them to show but couldn't tell you what I did. I read complaints about health data being inaccurate but I disagree. Watch health data is as accurate as ANY other wrist device I have used over the years. (ie GARMIN, Fitbit, Mio etc). If you think any wrist device is going to be as accurate as when your doctor checks then you probably shouldn't have bought any wrist device. It is what it is, a good watch that gives you an idea of health data and it looks good to boot. Only reason I didn't rate 5 stars is lack of instructions on paper or website.

Date of experience: July 03, 2025

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Rated 1 out of 5 stars

Luxium sucks

Luxium sucks. Do not buy. Bought in November 24. Loved it. Last week top right button stopped working. They said soak it in water for 10 minutes. I did and the back fell off and would not reattach! I had to crazy glue it back together. POS. Do not buy!!!

Date of experience: July 02, 2025

Rated 5 out of 5 stars

Loved it

Loved the watch! I wish they had female ones. Only thing i wish would change was the ability to receive text messages through watch is only available if you switch iMessage on iphone. Other than that this is a great product

Date of experience: June 08, 2025

Rated 1 out of 5 stars

Watch is an absolute piece of JUNK

Watch is an absolute piece of junk and there is no customer service and their guarantee of “not good enough get your money back” on the website is an absolute lie as they will not refund
I could not change the watch face on my watch from the app and the watch does not work with any of my iPhone apps and THE BATTERY LASTED 24 HOURS NOT 30 DAYS.
Thank God I did not pay full price for this piece of junk. I am filing with BBB about their fraudulent website claims of function and guarantee.
BEWARE. SAVE YOUR MONEY FOR AN ACTUAL SMARTWATCH.

Date of experience: July 02, 2025

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Rated 1 out of 5 stars

I've only had my Stinger watch for a…

I've only had my Stinger watch for a week and the watch face glitches and I can't see anything clearly. I tried switching watch faces but nothing helps. I filed a claim and it was denied. Said it didn't fall under lifetime warranty yet first sentence in the lifetime warranty is hardware or software. There is no phone number to speak with someone so basically I am just burnt for my money and watch. Sad part is I just wanted a replacement watch not a refund. This company is a fraud!!!!!!

Date of experience: June 27, 2025

Rated 5 out of 5 stars

User friendly and functional

I am not really the smartwatch type of person but I really like this watch. The functionality is good and user friendly. I like the health features the best. It is comfortable and looks good. I have not tried calls or texts on it yet so have no opinion there.

Date of experience: July 01, 2025

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