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Staring at digital screens hurts your eyes. Our computer glasses help. Click here to learn how Felix Gray's designer eyewear means healthier eyes. Shop now!
Irving Place 33, 10003, New York, United States
3.1
6 reviews
The glasses look fantastic but are pretty low quality and will last for about a year -- but beware -- if you buy the warranty, it covers effectively nothing. Scratches, breaking, lost/stolen -- nothing. I had a pair for just over a month and a half and they fell off my head and broke -- NOT COVERED. So -- you'd be better off just going to Target or Walmart.
Date of experience: November 14, 2023
Let's talk about how patient and diligent the customer service is. I am super indecisive and ordered and canceled and reordered several pairs and they were super helpful. Rio, in particular went above and beyond!
Date of experience: November 03, 2022
Outstanding service! Ordered glasses weeks ago. Lost/in limbo with USPS. Emailed Felix Gray on the 23rd. They overnighted a replacement pair in time for Christmas! Really happy. Thank you!
Date of experience: December 25, 2020
Exceptional product & exceptional customer service from Brian! The glasses are stylish, lightweight, and completely took care of my eye strain & headaches. I needed to do an exchange due to my first pair being too small and Brian was ON IT! He was so responsive & helpful and got my new pair in the mail to me super quickly. Thanks for a wonderful product & experience, Felix Gray Team!
Date of experience: June 23, 2020
I purchased one pair of glasses from Felix Gray and they immediately started spamming me saying things like "Welcome to the family" and "Welcome to the FG club".
I am a stranger who bought something from you once. I didn't join a club and you are certainly not my family. Stop being sleazy and disrespectful to your customers!
Update: it's now been a couple months I am still constantly spammed by the company. I guess they think that people buy glasses several times a month.
Date of experience: December 14, 2019
Love!
Not only are the frames great but the customer service is too! The first pair I ordered were the wrong prescription (NOT Felix Gray’s fault but the doctor’s) and the frames were just a bit small for my face. Anyways, I got a free refund and got another pair that are perfect! I used to wear irritating contacts just because I hated how glasses looked on me, but now I wear glasses every single day. The blue light filtering is effective in my opinion as well.
The ONLY small problem I have is that there is a very slight yellow tint that IS visible sometimes. In some pictures, this has given my eyes a yellowish gross kinda look. Very small, but I did notice. But all in all, will definitely buy again
Date of experience: January 30, 2019
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