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easy to order, shipped right away and even had a representative call when there looked like we were having difficulty picking up the order at the post office. item meet quality standards and eas of u... See more
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Verified
My husband's hearing- assist alarm clock, several years old, suddenly lost audio. The company's customer service team was polite, efficient and generous in their attempts to troubleshoot the proble... See more
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Verified
Great products for deaf and hard of hearing. I have bilateral Cochlear Implants. I remove my hearing processors at bedtime so I need something to alert me if a phone call comes in while I'm sleeping.... See more
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Verified
Device arrived with corrosion of battery and terminal and would not work. Customer service arranged replacement unit. Sent and received in about five days. Product itself seems of good quality but h... See more
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Company details
- #3 of 9 best companies in Hearing Aid Store
- #1 of 1 best companies in Deaf Service
Written by the company
In Bellman & Symfon, we are driven to develop and provide solutions contributing to a safe, secure, and independent life for people suffering from hearing loss all over the world. All products are developed together with hearing professionals and users and produced under the highest quality standards. Our products are used by university hearing clinics, audiologists, insurance companies, and private individuals all over the world. Welcome you also!
Contact info
10404 Chapel Hill Rd, Suite 102, 27560, Morrisville, United States
- 9102333080
- pj@bellman.com
- shop.bellman.com
4.6
Excellent
68 reviews
Verified
Reply from shop.bellman.com
Dear Don,
Thank you very much for your review of the service provided. I will share this with the team here; I am sure they will appreciate this feedback!
Best regards
Peter Jungvid
Founder & CEO
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Verified
Reply from shop.bellman.com
Dear Mark,
Thank you for your rating and valuable comment, which I will pass on to the engineering department.
BTW, if you'd like to learn more about some additional features of the product, here is a video that will guide you through the product: https://youtu.be/1gGMHm8S0kI
Mark - thanks again for your comment!
Best regards
Peter Jungvid
Founder & CEO
Verified
Made it easy
Date of experience: April 14, 2025
Reply from shop.bellman.com
Dear Jordan,
Thank you for your rating and comment! It's a pleasure for us to support our customers. Welcome back in the future if you need anything!
Best regards
Peter Jungvid
Founder & CEO
Verified
My order arrived promptly and…
My order arrived promptly and accurately. Thank you.
Date of experience: March 05, 2025
Reply from shop.bellman.com
Dear Laura,
Thank you for your comment, much appreciated. We hope and trust that you will enjoy the products for years to come!
Best regards
Peter Jungvid
Founder & CEO
Good tech support
Good tech support. They stayed an hour late to track down my issue which was caused by my installing the vibio app on two separate phones.
Date of experience: March 03, 2025
Reply from shop.bellman.com
Dear Walt,
Thank you for your comment, which really means a lot to our company and staff. We go through comments in our monthly meetings, and it is very encouraging for our team to have your comments. Thanks again, sir!
Best regards
Peter Jungvid
Founder & CEO
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Verified
easy to order
easy to order, shipped right away and even had a representative call when there looked like we were having difficulty picking up the order at the post office. item meet quality standards and eas of use for my 85 year old father.
thank you
Date of experience: February 13, 2025
Reply from shop.bellman.com
Dear Sondra,
Thank you for your comments; much appreciated here on the team! I hope and trust that your mother will have great use and pleasure from our product over the years to come!
Best regards
Peter Jungvid
Founder & CEO
Verified
This has really served my son a lot
This has really served my son a lot. well functioning I highly recommend thank you very much
Date of experience: February 03, 2025
Reply from shop.bellman.com
Dear Victor,
Thank you very much for your comment; it is much appreciated! I hope and trust that it will benefit your son for a long time.
Best regards
Peter Jungvid
Founder & CEO
Verified
Alarm is performing well for third day
Alarm is performing well for third day. Much superior and easier to use than the "Sonic Boom" alarm purchased through Amazon. That alarm only worked for about 2 weeks. Hopefully, your unit will live longer.
Date of experience: February 07, 2025
Reply from shop.bellman.com
Dear Jerry,
Thank you for your comment on our Alarm clock, much appreciated! I trust and sincerely believe that our Alarm clock will be helpful for you for years to come.
Best regards
Peter Jungvid
Founder & CEO
Verified
Luv this!!
Luv this!!! Has an alarm and works really awesome with my cellular!
Date of experience: January 27, 2025
Reply from shop.bellman.com
Dear Darkeea,
We are thrilled to hear that you like Vibio. Thank you for your kind comment; we appreciate it!
Best regards
Peter Jungvid
Founder & CEO
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Verified
Easy set up
Easy set up. Product seems to work out of the box. Only product I could find with multiple alarms for truly helping a deaf or very hard of hearing person.
Date of experience: February 03, 2025
Reply from shop.bellman.com
Dear Theresa,
Thank you very much for sharing your experience with our product, much appreciated!
Best regards
Peter Jungvid
Founder & CEO
Verified
safe and secure sleep with fire/smoke detectors
excellent reliable products and design
Date of experience: January 27, 2025
Reply from shop.bellman.com
Dear Jimmy,
Thank you for your valuable comment regarding our fire/smoke detectors, much appreciated!
Best regards
Peter Jungvid
Founder & CEO
Verified
A human actually answers the phone!
A human actually answers the phone!
Charles was so courteous and helpful with my impatience and unnecessary request for information that was later included in the box. Bless these people
Date of experience: December 11, 2024
Reply from shop.bellman.com
Dear Joyce,
We are happy to help and we are here for you! Thanks for your positive comment on our service, I will share this with the team here!
Happy New Year!
Best regards
Peter Jungvid
Founder & CEO
Verified
Store good. Product didn't work as expected.
The store was very good, however the product didn't preform as I had thought it would. I ordered it to see if it would wake me out of rem sleep. Which, unfortunately it did not.
Date of experience: November 18, 2024
Reply from shop.bellman.com
Dear Ehren,
Thank you for your comment, and I am happy to notice that our store is very good, thank you for sharing with us.
The Vibio vibration strength is a balance between strength and power consumption, size, and cost. Normally, our customers appreciate the vibration strength. If you feel that you need stronger vibrations, and if you earlier placed it under your mattress, please try to put it under the pillow instead. This is how many people use Vibio. I hope that you will be satisfied. However, if you feel that it doesn't work well for you, you are of course most welcome to contact us for another model (e.g. BE1370 with bed-shaker) or return the unit for a refund.
Best regards
Peter Jungvid
Founder & CEO
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Verified
Reply from shop.bellman.com
Dear Helen,
Thank you very much for your comment, and for letting us know! Your feedback is certainly much appreciated and shared with my team here! Happy Thanksgiving!
Best regards
Peter Jungvid
Founder & CEO
Verified
Not happy it won't work
Was happy I was hoping
It would help but because of wearing aids
And drying list to my pondra music my hearing aid are Bluetooth it won't work
Date of experience: October 30, 2024
Reply from shop.bellman.com
Dear David,
I was initially concerned to see your previous 1-star comment, so I asked our customer support team to reach out and assist you. I’m truly pleased to see that you’re now satisfied—thank you so much for sharing your updated 5-star review!
Your feedback means a great deal to us, and please don’t hesitate to reach out if there’s ever anything we can do for you. We’re always here to help!
Best regards,
Peter Jungvid
Founder & CEO
Verified
Works as if should
Works as if should, had Great customer service when my order wasn’t correct and they apologize and fixed the issue asap.
Date of experience: October 15, 2024
Reply from shop.bellman.com
Dear Andrew,
Thank you for your comment above. I am very pleased that you are satisfied with our product and service. Thanks for allowing us to correct the issue for you and for sharing your experience!
Best regards
Peter Jungvid
Founder & CEO
Verified
Personal service when we placed the…
Personal service when we placed the order, an email explaining all the necessary details to complete and receive the order. By a real person.
Date of experience: October 02, 2024
Reply from shop.bellman.com
Dear Leo,
Thank you for your positive comment on the personal service you received; this is much appreciated and also motivates our team here!
Thank you again!
Best regards
Peter Jungvid
Founder & CEO
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Verified
It help me vibrate alarm set up that…
It help me vibrate alarm set up that connect to my iPhone good for travel I like it very much I already send my friend they just order too so
Date of experience: October 04, 2024
Reply from shop.bellman.com
Dear Susan,
Thank you for your valuable comment regarding our Vibio Bluetooth Bed-Shaker! We are delighted you like it and thank you for sharing your experiences with your friend!
Best regards
Peter Jungvid
Founder & CEO
Verified
Reply from shop.bellman.com
Dear Kushwant Singh,
Thank you very much for purchasing our Alarm Clock Pro and for sharing your comment. Your comment is much appreciated and motivating for our team here!
Best regards
Peter Jungvid
Founder & CEO
Verified
Could be stronger vibration mode
Could be stronger vibration mode. Was under my pillow at hotel and was difficult to feel the vibration.
Disconnected in the night at some point causing me to wake late for work.
The times it has worked, it worked well but I only used it 5 days- it worked 4 of those.
Date of experience: September 13, 2024
Reply from shop.bellman.com
Dear Lisa,
Thank you for your comment. The vibration strength is a balance between strength on one side, and power consumption, size, and cost on the other side. Normally, our customers appreciate the vibration strength and I hope that you also will be satisfied. However, if you feel that it doesn't work well for you, you are of course welcome to return the unit for a refund.
It should not disconnect as long as you are within the Bluetooth range. If this happens again, please contact our customer support (phn. 919-439-8383 or support.bsn@bellman.com) so we can assist you.
Best regards
Peter Jungvid
Founder & CEO
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