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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the positive aspects of the delivery service, highlighting its speed and efficiency. People also appreciate the reasonable prices and the overall value they receive for their money. Furthermore, consumers consistently praise the high level of service provided, particularly the excellent customer support. Many reviewers specifically commend the helpfulness and responsiveness of the customer service team, with several individuals singling out employees like Chris and Simon for their exceptional assistance. The professionalism, knowledge, and dedication of the staff are recurring themes in the feedback, with consumers expressing trust in the company's ability to meet their needs. However, there are mixed opinions regarding the order process, with some reviewers reporting issues such as order cancellations due to stock availability or discrepancies in product descriptions.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

The professionalism displayed by Mr. Chris Lee, Account Manager was on a high level. I ordered a device from your company to allow the printer that was purchased last month to function properly. Mr. L... See more

Rated 5 out of 5 stars

Server Blink filled our order in a timely manner. Chris Lee was very good at letting me know what the order status was from the start to the end. We had a little hickup on what we received and Chris w... See more

Rated 5 out of 5 stars

Response was very timely and communicative! Additionally, I understand vendors don't always have the stock, but they worked with me to provide what I needed in a pinch.

Rated 2 out of 5 stars
Verified

Ordered 3 in-stock refurb HPE FlexibleLOM riser cards for servers after struggling to find a reseller that actually had them. Order was cancelled due to items reportedly not passing QA, but told new... See more

Company replied


Company details

  1. #5 of 19 best companies in Computer and Accessories Store
  2. #11 of 19 best companies in Computer Store
  3. #9 of 18 best companies in Hardware Store

Written by the company

We are a leading online retailer of server parts, committed to providing high-quality and reliable products to our customers. With a wide range of parts to choose from, we make it easy for businesses of all sizes to upgrade and maintain their servers. Our team of experts is dedicated to delivering exceptional customer service and technical support, ensuring that our customers get the best possible experience when shopping with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars

Great Response & Service

Response was very timely and communicative! Additionally, I understand vendors don't always have the stock, but they worked with me to provide what I needed in a pinch.

Date of experience: June 10, 2025

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Rated 5 out of 5 stars

Server Blink rises to the occasion every time.

Server Blink filled our order in a timely manner. Chris Lee was very good at letting me know what the order status was from the start to the end. We had a little hickup on what we received and Chris was very efficient to make sure the wrong product was returned and replaced quickly.

Date of experience: June 27, 2025

Rated 5 out of 5 stars

Outstanding Assistance

The professionalism displayed by Mr. Chris Lee, Account Manager was on a high level. I ordered a device from your company to allow the printer that was purchased last month to function properly. Mr. Lee was extremely helpful in terms of reaching out to your tech team to ask for the answers needed for my product to work. I truly appreciate all of his help. Thank you.

Date of experience: June 06, 2025

Rated 5 out of 5 stars

Quick, Easy, Helpful and In Stock.

Quick, Easy, Helpful and In Stock. The things that made this seamless and fast. Thank You again for bringing my desktop back to life with your replacement power supply. 😊

Date of experience: June 23, 2025

Server Blink logo

Reply from Server Blink

Thank you so much! We're glad everything went smoothly and that your desktop is back up and running.

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Rated 5 out of 5 stars

Chris Lee was fantastic to work with

Chris Lee was fantastic to work with.

He was extremely helpful with the purchase and return i needed to make.

Date of experience: June 01, 2025

Server Blink logo

Reply from Server Blink

Thanks for the kind words! Glad we could help with your purchase and return.

Rated 1 out of 5 stars

Scam pricing

Scam pricing! Avoid at all cost. Highway robbery at its finest.

Date of experience: June 17, 2025

Server Blink logo

Reply from Server Blink

Hello, we take all reviews seriously. However, we couldn't find any record of your order or any previous communication with our team. If you’ve experienced an issue, please reach out to us and we’d be more than happy to assist you. Otherwise, we kindly ask that your review reflect a genuine customer experience. Thank you!

Rated 5 out of 5 stars

Chris is very communicative and easy to…

Chris is very communicative and easy to deal with.
Shipping was prompt. Returns handled very easily.
We will definitely use Server Blink in the future.

Date of experience: June 13, 2025

Server Blink logo

Reply from Server Blink

Thank you so much! Glad everything went smoothly. We’ll be here whenever you need us again!

Rated 5 out of 5 stars
Verified

Server Blink was extremely easy to buy from

Server Blink was extremely easy to purchase a new power supply from.
They were very responsive to emails, phone calls, etc.
Definitely recommend them for your computer needs.

Date of experience: June 05, 2025

Server Blink logo

Reply from Server Blink

Really appreciate the kind words! Glad we could help make things easy. Thanks for the recommendation!

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Rated 5 out of 5 stars

Nice experience

Simon gave great support on my order.
He is helpful and patience to answer all the questions and solve the problems.

Date of experience: May 15, 2025

Server Blink logo

Reply from Server Blink

Thanks for your feedback! Glad we could help and get everything sorted for you smoothly

Rated 5 out of 5 stars

GREAT customer service!

GREAT customer service!! They did an exchange for up immediately. Very kind and fast service.
Thank You

Date of experience: May 29, 2025

Server Blink logo

Reply from Server Blink

Thank you! We’re happy we could make the exchange fast and easy. Really appreciate your kind feedback!

Rated 5 out of 5 stars
Verified

Above and beyond

Great communication from the start. Quick to answer questions and even booted up my parts to provide specific information. Knowledgeable and courteous communication

Date of experience: May 09, 2025

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Reply from Server Blink

Thanks so much! Happy we could help and get you the info you needed quickly. Really appreciate it!

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Rated 5 out of 5 stars

Went above and beyond with customer…

Went above and beyond with customer service, ordered 2, 40 gig hard drives, one of them died while restoring a backup image to it. they expedite a new drive to me asap. i knew in the beginning that these are old used hard drive, they are for an old cnc machine the needs ata/ide.

thank you again.. Tony

Date of experience: May 22, 2025

Server Blink logo

Reply from Server Blink

Thanks for sharing your experience! Glad we could quickly get a replacement to you. Hope your CNC machine runs smoothly!

Rated 5 out of 5 stars

Chris Great employee

Chris, is one of you excellent employees, knowledgeable and quick response.
order number is 701190

Date of experience: May 23, 2025

Server Blink logo

Reply from Server Blink

Thanks for the feedback! Glad Chris could help and respond quickly.

Rated 5 out of 5 stars

very much co-operative and fast…

very much co-operative and fast processing. Recommended.

Date of experience: May 15, 2025

Server Blink logo

Reply from Server Blink

Thanks a lot! Glad you had a smooth and quick experience. Appreciate the recommendation!

Rated 5 out of 5 stars

They cancelled my order

They cancelled my order! Yes, that's a good thing: they were selling a refurbished board, and before shipping they ran an Acceptance Test on the thing, it failed, and it was the only refurb they had in house. So they cancelled it. Some vendors might have shipped it, waited until I found the problem, and then mess around in the hope that I'd either buy a "new" board or they got another refurb. So sometimes saying "no, sorry" is the right thing to do, and I'm happy they did!

Date of experience: May 18, 2025

Server Blink logo

Reply from Server Blink

Thank you for understanding! We always want to make sure our customers get quality products, even if it means canceling an order when something doesn’t pass our tests. Glad you appreciate our approach. Your trust means a lot to us!

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Rated 5 out of 5 stars
Verified

Chris from ServerBlink was a big help

Chris from ServerBlink was a big help. He helped shepherd my order along and made sure it shipped. What I ordered was exactly what was described. Would order from here again!

Date of experience: May 02, 2025

Server Blink logo

Reply from Server Blink

Thanks so much! Happy Chris could help and that everything went smoothly. We’d love to have you order from us again!

Rated 5 out of 5 stars
Verified

Great Customer Service Throughout

In the initial Chat with Ben, all my questions and concerns were answered, prompting my order. After that, emails and texts were sent to me, updating the status every step of the way. Great customer service!

Date of experience: May 07, 2025

Server Blink logo

Reply from Server Blink

Thanks for the great feedback! Glad Ben could help and keep you updated throughout. We appreciate your kind words! 😊

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