This company's products AND customer service is BAR NONE! I have NEVER had a more knowledgeable, grounded, such consideration bestowed upon me by ANY TEAM like I have from Serene Herbs! They will wo... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I truly enjoy the SourSop bitters and its Incredible results! The biggest impact is to increasing my energy! As a woman over 40 any help with energy improvement and less fatigue is greatly appreciated... See more
I’m not seeing the claims described to me: lower blood pressure, cleansing my gut, more energy. Tough to ingest as bitter-tasting wood root tonics are but with no rewards after 4 days so far. Hopefull... See more
I’ve cancelled my subscription because these products are inconsistent. My subscription duration was 6 months. Sometimes they’re in glass, other times in plastic. Sometimes 32 oz bottles, other times... See more
Company details
- #101 of 140 best companies in Vitamin and Supplements Store
Written by the company
-Focused on providing a modern herbal experience using ancient & organic remedies.
Contact info
14892 Persistence Dr, 22191, woodbridge, United States
- ktuffour@sereneherbs.com
- sereneherbs.com
Hasn’t replied to negative reviews
Good products and fast shipping
My order came in fast and intact. The taste is not too bad. It's working well for me so far
Date of experience: June 23, 2025
So far so good
So far so good. I feel stronger since taking the Soursop and Black Seed Bitters. I love it.
Date of experience: July 03, 2025
In 30 days using the Sour Sop and Black…
In 30 days using the Sour Sop and Black Seed Bitters, I’m very pleased overall!
Date of experience: June 01, 2025
I love it so far but I didn't get my…
I love it so far but I didn't get my black seed oil that I order
Date of experience: June 28, 2025
I truly enjoy the SourSop bitters and…
I truly enjoy the SourSop bitters and its Incredible results! The biggest impact is to increasing my energy! As a woman over 40 any help with energy improvement and less fatigue is greatly appreciated; and that's only taking it once a day. I have even ordered some for a friend to try!
Date of experience: June 20, 2025
AWESOME SAUCE HERBAL BOSSES❣️❣️❣️
This company's products AND customer service is BAR NONE! I have NEVER had a more knowledgeable, grounded, such consideration bestowed upon me by ANY TEAM like I have from Serene Herbs! They will work with you closely to find herbs, nutrition ideas, etc. It's MIND BLOWING! I have NEVER experienced a company that makes you feel like close family, with such AUTHENTICITY, INTEGRITY, and HONESTY!
THANK YOU, AGAIN Serene Team, you ARE THE AWESOME SAUCE HERBAL BOSSES!!!
🙏🏻👍🏻❤️🙏🏻👍🏻❤️🙏🏻👍🏻❤️
Date of experience: June 27, 2025
Customer Service with Satisfaction
I ordered the Blackseed and Soursop package. Upon receipt and opening of the bottles, the Soursop had no white sealed tab. I reached out to support for help and after locating my order they offered a quick resolve. The customer service was prompt and efficient.
Date of experience: June 23, 2025
Always a great experience with Serene…
Always a great experience with Serene Herb. We order their product quickly, recieve it quickly and it is always correct. We have been a long time customer and it does work for us. You can't beat the customer service. They believe in their product and will help you as much as they can, to make it a great experience. Great company and great product!!!
Date of experience: June 24, 2025
Caring about the customer and product
Caring about the customer and product
When I placed my Serene Herbs order, I received a email from Kevin asking about my interest in the product as well as what I hoped to gain by using the soursop bitters. Initially I thought to dismiss the email, but when I received a follow up email the intent seemed genuine.
My experience with the product has been good so far. I can say that I have noticed a rise in my energy levels and my gut health seems to be doing well. I've already recommended the bitters to a few people.
Date of experience: June 12, 2025
Very helpful and good customer support
Very helpful and good customer support
Date of experience: June 19, 2025
Customer service
The owner Kevin is hand-ons, and reaches out to you personally if you have questions.
Date of experience: June 19, 2025
More than just a company
This company is so much more than just a seller of an amazing product. They actually care about the wellbeing of their customers. They have reached out to me through many emails and respond as a person within minutes with answers to keep me motivated on my journey.
Date of experience: June 17, 2025
GREAT, personal customer service
I subscribed to their 17-in-1 Daily Herbal Blend. I bought too much initially and miscalculated on the subscription delivery time. When I received an email from them saying "Thanks for confirming" my next order I immediately cancelled my subscription and sent an email telling them I didn't confirm my order. The reason for the 5-star review is that they responded quickly and professionally about how to rectify the situation. They could have handled it many other (not good) ways, but they talked (emailed) to me personally and listened to my concern (I had too much product already) and responded in the best way possible.
Date of experience: June 15, 2025
I absolutely love my bitters
I absolutely love my bitters! Not the taste but definitely the effects! They have definitely helped lessen my sugar cravings and I have a lot less bloating! Just finished my first 2 bottles and now I’’ on to the next!!! (Started off taking 1 tablespoon of each, now I take two of each daily as instructed)
Date of experience: June 16, 2025
Great company
I love how Serene has reached out and asked their customers how they’re doing. They truly care about their customers. Shipping was great and came within a good time frame. Product is just as they say, it tastes best with something else.
Date of experience: June 16, 2025
The bitters work wonders
The bitters work wonders! They started cleaning me and my husband out after the first dose. It kept coming after subsequent doses. You’ll wonder where all that stuff came from. I thought it was pulling out remnants of meconium (a newborn‘s first poop)! I would highly recommend the liquid bitters. They taste awful but if you want a good cleanse, deal with it, chase it with some juice or something and let it change your life!
Date of experience: April 01, 2025
Great customer service and Great Product!!
I've been taking Serene Herbs Bitter Sours for over a month now. I'm definitely a believer in this product. I used to be so drained after my day at work and would just want to come home take a shower and crawl in the bed. Now, since I've been taking the Bitter Sours I have increased energy and I actually come home and I'm able to do more around the house and not just be focused on making it to my bed. I am also more regular than I've ever been!
Im so thankful the Lord directed my path to give this product a try! It's a life changing product. I look forward to adding the Black Seed Oil as well. The Customer Service is wonderful. They wasted no time at all a answering my email when I inquired today about the plastic bottle instead of glass when I purchased on Amazon.They explained the situation in full with no hesitation. Thank you Serene Herbs for being a reputable company with a great product!!
Date of experience: June 12, 2025
Kevin
Kevin, was So Help and Resolved My Issue With My Purchase Immediately. Sending Out A Replacement For The My Original Order Being Out Of Stock. I Appreciate His Help And Support. I Love The Soursop Capsules.
Date of experience: June 11, 2025
Soursop Bitters & Black Seed Bitters.
Products are working good. When it is time, I will be ordering again.
Date of experience: June 03, 2025
Healthy Remedies
I been taking the sereneherbs for more than two months. I did the trial bottle first. The products help me go to bathroom. I also notice. My stomach is flatter. After two months, I subscribe the triple power bundle. I am glad I found the herb remedies that help me from inside out. I hope the company keep make the awesome products to help more people to feel great.
Date of experience: June 09, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.