Verified
Aside from a hiccup in delivery (delayed a few days USPS fault not theirs) everything was super simple. Mom finally got the unit, plugged it in and tested-She is very happy and feels more comfortable... See more
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Verified
I am obviously new to your services, and therefore can only base my experience on how things went when I called to set up my account. I was assisted by Roni, who was absolutely delightful, so very hel... See more
Verified
We subscribed to this system for my mother-in-law. It was very easy to set up and easy for her to understand. We were advised against the automatic fall detection due to the possibility of false alar... See more
The customer service is really good, they reached out and resolved the problem I had and gave a 10% refund for sending wrong size. Will 100% continue shopping with them above any other company :)
Company details
- #6 of 21 best companies in Home Health Care Service
- #21 of 102 best companies in Pharmacy
Written by the company
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts
Written by the company
- Free Shipping + One Free Gift!
- Promotions like these are not common among other companies like Life Alert ® or Phillips Lifeline ®. Sometimes a little savings can go a long way, so take advantage of what we have to offer!
24/7 Monitoring
How does our response center compare to Life Alert ®?
The most important aspect of any medical alert service is being readily available when an emergency strikes. Our response center, like Life Alert ®, operates out of a dedicated response center geared towards answering emergency and non-emergency calls. Whether you live in California and the response center answering your call is located in Utah, it will not cause the response to be delayed in any way.
Contact info
United States
- 1-888-473-2800
- seniorsafety.com
4.8
Excellent
980 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
The customer service is really good
The customer service is really good, they reached out and resolved the problem I had and gave a 10% refund for sending wrong size. Will 100% continue shopping with them above any other company :)
Date of experience: May 19, 2025
Verified
My order arrived a day before it was…
My order arrived a day before it was supposed to
Date of experience: April 30, 2025
Verified
It was easy and the price is right,
Date of experience: May 05, 2025
Verified
The agent was very helpful!
Date of experience: April 10, 2025
Verified
My customer service rep Lisa Miller was…
My customer service rep Lisa Miller was so friendly, knowledgeable and answered every question I asked. The product came quickly, was simple to set up and the person on the other endow the test call was so nice to my mom.
Date of experience: April 14, 2025
Verified
Customer service was great and online…
Customer service was great and online ordering was easy. Delivery was prompt
Date of experience: April 03, 2025
Verified
Peace of mind knowing if I am at work
Peace of mind knowing if I am at work
my and something happens, my mom
has a way to get help
Date of experience: April 03, 2025
Verified
Verified
I told them what I was looking for and…
I told them what I was looking for and they sent me the supplies, it was a fast and easy setup once I received it. So far so good I have not had to use the emergency alert button. I switched to this company because the price range fit my budget better.
Date of experience: March 31, 2025
Verified
Verified
Roni did a wonderful job setting this…
Roni did a wonderful job setting this up for my Mother and very helpful. Greatly appreciated.
Date of experience: March 28, 2025
Verified
Senior Safety gave me peace of mind.
I had been looking for a medical safety alert company for my partner who has had several recent falls. I looked at, and researched a few companies before I found Senior Safety. From the moment I talked with a CSR on the phone, I felt we would be in good hands. Everything was really simple, there was no pressure to spend more money than we needed to. The equipment arrived in a few days, and the setup was a breeze. The best part was the free lockbox, which is so important because if the paramedics come to your home, they know exactly to get in. I am very pleased with this setup.
Date of experience: March 24, 2025
Verified
Prompt service. Testing went very well. Easy to set up.
Prompt service. Testing went very well.
Date of experience: March 17, 2025
Verified
Good product, good people!
Everything happened as promised--no surprises.
Equipment arrived in a timely manner and worked as stated.
Our first testing was successful and the person who answered was cordial and helpful.
Date of experience: March 20, 2025
Verified
When I called about the service the rep…
When I called about the service the rep explained everything to me. I received the device on time & the testing of the device was simple.
Date of experience: March 19, 2025
Verified
Was able to answer all my questions
Was able to answer all my questions
Date of experience: March 18, 2025
Verified
New customer
Just got the device and we all feel a little less nervous about our parents. The young man on the other end was very nice.
Date of experience: March 07, 2025
Verified
I called to order system for my mom
I called to order system for my mom. Representative was very helpful and explained/answered all of my questions. He helped guide me to the right plan. I felt confident in final decision.
Date of experience: February 28, 2025
Verified
Peace of mind
The set-up was easy. The delivery of it was quick. Everyone we talked 2 was very helpful. It was an easy fix with no complications.
Date of experience: February 21, 2025
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