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Selkirk Sport - Pickleball Reviews 488

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TrustScore 5 out of 5

4.8

Sporting Goods Store
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, highlighting its speed, efficiency, and helpfulness in resolving issues, including warranty claims. Consumers appreciate the ease of navigation and organization of the website, as well as the detailed product descriptions. People are satisfied with the quality of the products, including paddles and apparel, and the reliable service and support provided. Reviewers also value the company's commitment to supporting the pickleball community and its advocates. The order process is generally considered straightforward, and the company is commended for its responsiveness and helpfulness in addressing customer inquiries.

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Rated 5 out of 5 stars

Big shoutout to Kelli. So far I am fortunate to be assisted by her (at least 3 times for different matters) and always assured by her professional assistance. Although there are hiccups in terms... See more

Rated 5 out of 5 stars
Verified

The Selkirk website is easy to navigate and well organized. The products are top quality from paddles to the apparel including the new shoes that launched in January of this year. I highly recommend S... See more

Rated 5 out of 5 stars
Verified

As an advocate, Selkirk never disappoints with products and customer service. Can’t wait to try the new Eva Power!

Company details

  1. #22 of 78 best companies in Sporting Goods Store

Written by the company

The leading high-performance Pickleball paddle brand backed by the Pros. We Are Pickleball.™ We are a family-owned business in the beautiful area of Coeur d'Alene, North Idaho—literally located in the shadows of the southern beginnings of the Selkirk mountain range. We have a passion for the game of Pickleball and are seeking to bring it out of the leisure-sport perception and elevate it as the exciting sport that it is. Not to just retirees and seniors but to a whole new generation of serious athletes that have found the agile challenges and need for adrenaline-rush reflex speed of Pickleball to be surprisingly addictive—which is the main reason Pickleball is becoming the fastest-growing sport in the U.S. and soon, the world.

Contact info

4.8

Excellent

TrustScore 5 out of 5

488 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot
Rated 1 out of 5 stars

Good for 3 months

Paddle was a $250 paperweight after just a few months. It’s warped and one big dead spot. Not to mention no grit. I contacted them to replace it under warranty and they tell me I have to pay to ship it to them so they can see if it qualifies for a replacement. If it doesn’t last any longer and they don’t back it up like they claim, might as well just use $50 paddles.

Date of experience: July 03, 2025

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Rated 5 out of 5 stars
Verified

Great experience at Selkirk.com

The Selkirk website is easy to navigate and well organized. The products are top quality from paddles to the apparel including the new shoes that launched in January of this year. I highly recommend Selkirk as a company and as a shopping experience.

Date of experience: July 01, 2025

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Rated 5 out of 5 stars

Big shoutout to Kelli

Big shoutout to Kelli. So far I am fortunate to be assisted by her (at least 3 times for different matters) and always assured by her professional assistance.

Although there are hiccups in terms on missing items for delivery but the CSR will always get back to you and helped to resolve the matters.
Kudos to the team!

Date of experience: June 20, 2025

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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I sent my paddle back never even opened the package and they refuse send my refund.

Selkirk labs? Are we kidding? Have users pay $400 to try a prototype?

DO NOT BUY SELKIRK

paddletek and joola are easily better options

Date of experience: June 04, 2025

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Rated 5 out of 5 stars
Verified

I like that you make it possible for…

I like that you make it possible for everyone wanting to play and use a quality paddle. My husband is a tennis player but slowly becoming a Pickleball player and loves the Epic paddle. I love that is a great sport for everyone.

Date of experience: May 01, 2025

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