Seeksail, Inc. Reviews 17

Reply from Seeksail, Inc.

Feb 27, 2025

Hi Lee,

Thank you so much for your kind words and for sharing your incredible experience with Seeksail! It was truly an honor to help make your 60th birthday and vow renewal such a special and memorable occasion.

We’re thrilled to hear that everything, from the skipper to the team in Tenerife, met your expectations. Alex and Mikiel will be delighted to know they made a difference in your journey.

Your recommendation means the world to us, and we hope to welcome you aboard again for another unforgettable adventure in the future!

Wishing you fair winds and many more wonderful sailing experiences ahead.

Best regards,
Alain & The Seeksail Team

Reply from Seeksail, Inc.

Oct 10, 2024

Thank you so much for your kind words! It was a pleasure guiding you through the boat rental process, and I’m thrilled to hear you had such a great experience with Captain Josko Elezovic. We always strive to make the process as smooth as possible and are so happy you found the perfect captain for your trip. Should you need any assistance in the future, feel free to reach out—We'd be more than happy to help again!

Reply from Seeksail, Inc.

Oct 10, 2024

Thank you for your great feedback! We are so glad we could help plan the perfect experience and that our suggestions worked well for you. It was a pleasure working with you, and I’m thrilled to hear you’ll be using us again in the future! We look forward to assisting with your next adventure. Don’t hesitate to reach out whenever you’re ready!

Reply from Seeksail, Inc.

Oct 10, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that India was able to turn things around and find a much better boat for you. It’s so important to us that your vacation is everything you hoped for, and we’re glad India could step in and help save the day! We’ll be sure to pass along your kind words to her. If you ever need help planning another trip, we’d be more than happy to assist again!

Reply from Seeksail, Inc.

Oct 10, 2024

Thank you so much for your kind words and for choosing Seeksail for your sailboat charter in the Cyclades. We’re thrilled to hear that you had an excellent booking experience and that India was able to assist you in a helpful and responsive manner. Your recommendation means a lot to us, and we truly appreciate your support.

We look forward to serving you again in the future and are here to assist with any future sailing adventures you may have in mind.

Fair winds and following seas!

Reply from Seeksail, Inc.

Updated Oct 10, 2024

Hi Melissa,

Thank you for your kind words! We’re delighted to hear that you were pleased with India assistance in booking your trip. We strive to provide the best possible service to all our clients, and We’re glad to hear that you found her polite and responsive.

We understand that you have not been on the trip yet, and We share your hope that everything will be as expected. If you have any further questions or need assistance with anything else, please feel free to reach out to us.

Thank you for choosing Seeksail to help with your travel plans, and We hope you have a wonderful trip!

The Seeksail Team

Reply from Seeksail, Inc.

Oct 10, 2024

Hi Alexander,

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a beautiful and fantastic sunset cruise on the Izan catamaran. It's great to know that you enjoyed the nice dinner and had a breathtaking experience with our skilled and polite crew. We hope to have the pleasure of welcoming you back for another unforgettable charter in the future!

The Seeksail Crew

Reply from Seeksail, Inc.

Jun 2, 2024

Hi Jim,

Thank you so much for your 5-star review! We greatly appreciate you taking the time to share your experience with us.

We understand your concerns about the inclusion of linen and towels as extras. Unfortunately, the decision on what is included in the base price and what is considered an extra is determined by the yacht operators. We share your sentiment and regret that basic necessities like linen and towels are not systematically included in the base price.

At Seeksail, we advocate for more transparent and uniform pricing structures within the industry. We believe that improving these standards will enhance the overall customer experience. Rest assured, we will bring this issue up at the next Industry Association meeting and push for changes that will benefit our valued clients.

We are delighted to hear that you found our communication and follow-up emails efficient. Your feedback is invaluable to us as we strive to provide exceptional service and differentiate ourselves in the industry.

Thank you once again for your constructive feedback and your 5-star rating. We hope to have the opportunity to serve you again in the future, under improved conditions.

Best regards,
The Seeksail Team
www.seeksail.com
+1-302-253-7553

Reply from Seeksail, Inc.

Jun 2, 2024

Dear Asiah,

Thank you so much for your review and for the 4-star rating! We are thrilled to hear that you had such a positive experience with us.

Your satisfaction is our top priority, and your kind words are a wonderful testament to our team's efforts. We continually strive to improve, and your feedback helps us achieve that goal.

We look forward to welcoming you on another fantastic adventure in the future.

Best regards,
The Seeksail Team
www.seeksail.com
+1-302-253-7553

Reply from Seeksail, Inc.

Jun 2, 2024

Dear Zaeri,

Thank you so much for your 4-star review! We appreciate you taking the time to share your experience with us.

We’re glad to hear that our team was prompt and ready to assist you at the jetty. Ensuring a smooth start to your sailing adventure is very important to us, and your positive feedback is greatly appreciated.

If there's anything we can do to make your next experience even better, please let us know. We look forward to welcoming you on another great sailing trip in the future.

Best regards,
The Seeksail Team
www.seeksail.com
+1-302-253-7553

Reply from Seeksail, Inc.

Mar 11, 2024

Hello Allyssya,

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you and your family enjoyed your charter experience with us.

Recommendations like yours are what inspire us to keep enhancing our services. We look forward to welcoming you aboard again for another memorable sailing adventure!

Warm regards,
The Seeksail Team

Reply from Seeksail, Inc.

Jul 3, 2023

Dear Leigh,

Thank you so much for sharing your experience and for the glowing review! We're thrilled to hear that your charter exceeded your expectations, and that the team was able to make your stay aboard a memorable one.

We strive to provide accurate information and quality service to all our guests, and we're glad to hear we hit the mark for you. Your kind words are truly appreciated and will motivate us to keep improving our services.

We can't wait to assist you with your future yachting adventures. Looking forward to serving you again soon!

Best regards,
Alain

Reply from Seeksail, Inc.

Jun 19, 2023

Dear Toby,

Thank you for taking the time to provide us with your detailed feedback regarding your recent yacht charter experience with Seeksail. We are glad to hear that you enjoyed the yacht and found our crew professional and the itinerary to your liking.

However, we are truly sorry to hear about the shortcomings you experienced, especially in terms of communication and the logistical challenges during your charter. We understand how important clear and prompt communication is, especially when it comes to creating an unforgettable sailing experience, and we apologize if we fell short of our usually high standards.

Your feedback is incredibly valuable to us, as it helps us identify areas in which we can improve our services. Rest assured, we are taking your comments seriously and will be reviewing our communication procedures to prevent any future delays. We will also be taking a close look at our logistical processes to ensure smoother sailing experiences for our customers in the future.

We are grateful for your constructive feedback and appreciate your understanding. Our customers' satisfaction is our utmost priority, and we're committed to using your input to enhance our services and provide an exceptional yacht charter experience.

We hope to have the opportunity to welcome you back aboard in the future, and to show you the improvements we've made thanks to your feedback.

Best regards,
Alissa Zuzaini
Customer Experience Manager
www.seeksail.com

Reply from Seeksail, Inc.

Jun 2, 2024

Dear Adam,

Thank you so much for your 5-star review! We are delighted to hear that you are thrilled to embark on an exciting yacht charter journey with us.

We're especially pleased that Jean's guidance throughout the booking process met your expectations. Your confidence in his recommendations and your kind words are truly appreciated.

We look forward to providing you with a memorable and exceptional experience on your upcoming trip. Thank you for highly recommending us!

Best regards,
Seeksail Team
www.seeksail.com
+1-302-253-7553

Reply from Seeksail, Inc.

Jun 2, 2024

Dear Aaron,

Thank you so much for your 5-star review! We are thrilled to hear that your yacht charter experience with Seeksail.com was absolutely wonderful.

It's great to know that our specialist understood your preferences and crafted an itinerary that allowed you to explore stunning destinations. We're also pleased to hear that you found the yacht luxurious and the crew's service top-notch.

Your kind words mean a lot to us, and we couldn't be happier that you had such a fantastic experience. We look forward to welcoming you on another unforgettable journey in the future!

Best regards,
The Seeksail Team
www.seeksail.com
+1-302-253-7553