Seasons Travel Card Reviews 4

TrustScore 3.5 out of 5

3.5

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Company details

  1. Financial Institution
  2. Bank
  3. Financial Consultant
  4. Money Transfer Service
  5. Non-Bank Financial Service

Information provided by various external sources

Travel money made simple. An innovative Visa prepaid debit travel card with great exchange rates, no commission & no buyback fees! Apply for yours today!


Contact info

3.5

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 1 out of 5 stars

£705 of my money missing tracking provided

Been awaiting a payment since the 30th!! Its now the 20th! I have called multiple times and been told that they need the tracking infomation from both bet365 and William hill (3 payments missing which were returned to the card I used to pay) i provided the tracking ARN number on the 8th (12 days ago) and not had a reply yet! I'm owed £705 which just seems to be in limbo.. I've even had to cancel my holiday to Spain at the end of the month as this Is my spending money!! Going at the end of next month instead now. I'm looking at opening a case with resolver at the end of the week.

Date of experience: February 20, 2019

Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. The words ‘I don’t know’ are their favourite. They are useless sent money Wednesday and Thursday to card now Monday still no money. Rang them. Guess what ‘I don’t know ‘ absolute scammers. STAY AWAY FROM THESE PEOPLE. No meaningful offer of help absolute scammers.

Date of experience: August 13, 2018

Rated 1 out of 5 stars

Having some problems using this card

Having some problems using this card. Cannot use it for online purchases (how ridiculous is this) and some airlines, shops, hotels etc have had it declined when processing transactions. It works sometimes but it is embarrassing when it's declined and other forms of credit cards or cash are definitely required. I would not recommend this card due to its unreliability. I phoned their customer services and their response to this was "we can't help", ... useless.

Date of experience: March 02, 2018

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