Schuette Reviews 1,192

Top Laden, Top Ware

Date of experience: October 15, 2024

I ordered a Plissee and it was not suitable for my windows. I contacted support and they agreed that it was their mistake - they just do not work with my windows. However, they did not take back the Pliessees - so I did not get back my money (300 Euro). They have severe technical problems, they do not solve them. Support does not answer me anymore.

Date of experience: July 06, 2024

I am super happy with the products and how easy they are to install!

Date of experience: July 29, 2023

The blinders I got became not foldable in a couple of days. I have been doing my best to communicate however no reply recently. They state that they are not cheap Chinese product and it is made in Germany (everything comes and is communicated from Poland in fact). Therefore, they charged me 300 Euros!

Here you can find their initial answer to the situation:
"Due to the thermal coating on the outside and constant exposure to sunlight, the coating may deform or harden and no longer fold into the pleated shape. Because of this, the pleated blinds should be opened and closed from time to time.
Please try to have it almost fully closed in its original pleated form for some days, so that due to the sun rays it might get its shape back."

Imagine that they produce a product for sunlight and I live in Luxembourg which is not well known for its sunny summers like Greece! I wish there was an option to upload pictures to prove you!

Date of experience: May 28, 2023

I just had to write a review. It's the least I could do, for such an amazing quality of product and service. 1st of all, the blinds are amazing, and they look and feel so much better than cheaper ones we tried before. 2nd of all, I accidentally broke one clamp and asked to purchase a replacement, they sent me a replacement immidietly free of charge. This does not happen often these days. Highly recommend!

Date of experience: July 20, 2022

Safe Payment, quick shipment. Recommended.

Date of experience: July 14, 2022

I don't usually write reviews, but have been repeatedly so impressed with the service and product quality of Schuette, that I felt I had to. Firstly, the blinds are extremely good value for money. They are custom cut to customer requirements, are easy to install, well-made, and easy to operate. Secondly, since I bought the blinds, one of the three was hanging to one side. Schuette immediately offered to take the blind back and repair it. It was sent from Austria to Poland, repaired, and cut to a new width then back again in 10 days, amazing! They also re-cut two of my blinds to a new width after I decided I wanted a different fitting, and free of charge!
You don't often come across such honest, well-run family businesses in the internet age - that's why I felt I had to leave a review - very happy!

Date of experience: May 20, 2022