Sameday Health Reviews 1,806

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I scheduled an appt through my insurance (straight medicaid. With Medicare supplimental) at 8pm, for 1pm the following day. My conformation email said cost $0. I recieved a call from India saying ther... See more

Rated 5 out of 5 stars
Invited

My husband and I were leaving from Miami for our honeymoon and for a call from CVS when we landed that my COVID test was inconclusive so we had to get a test done immediately so that we could board ou... See more

Company replied

Rated 5 out of 5 stars
Invited

I got stuck in traffic and was almost ten minutes late for my end-of-day appointment. The nurse was already locking the front door when I drove into the parking lot. When I explained I needed the PCR... See more

Company replied

Rated 5 out of 5 stars
Invited

Clinic is very efficient and not crowded, visits are very quick and easy, literally about one minute from start to finish. Results are very fast. 72-hr results usually appear much quicker, sometimes... See more

Company replied


Company details

  1. Wellness Center
  2. Blood Testing Service
  3. Mental Health Service
  4. STD Testing Service
  5. Vitamin and Supplements Store

Written by the company

Sameday Health is dedicated to healthcare as a complete experience. Our purpose is to create healthcare that centers around the client by combining a human-centered approach with intuitive technology to offer quality care in our clinics or at your door. Since the opening of our first clinic in Venice, CA at the height of the COVID-19 pandemic, Sameday has been focused on closing gaps in the healthcare system. We provide expanded healthcare in our 40+ locations across the country including LA, San Francisco, New York, Miami, DC, Boston, and more. Sameday Health serves its clients wherever, and whenever, it’s most convenient for them. Inspired by the lotus flower’s ability to thrive in even the toughest terrains, Sameday Health is on a mission to help our clients in their moments of need by providing hope and personalized care. To learn more about Sameday Health, visit us at https://www.samedayhealth.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Rated 1 out of 5 stars

Scam, bait and switch.

I scheduled an appt through my insurance (straight medicaid. With Medicare supplimental) at 8pm, for 1pm the following day. My conformation email said cost $0. I recieved a call from India saying there would be a $99 fee at 11:30am. Waste of time. I could.have been ij and out at my dr by the time they called to inform me of this scam. Now some vonoany has all my insurance information (photos of cards) not cool. Super angry. Do not waste your time. I have done telehealth before, never an issue. This company is a bait and switch.

Date of experience: March 21, 2024

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Rated 1 out of 5 stars

Be prepared to be billed again down the road

They stated that with insurance there would be NO additional charge. Almost 2 years later they sent a bill for over $70/person claiming that BCBS reimbursed us via check which is ridiculous. Don't use this company, google the name and reddit and you can see the multitude of people getting hit will unexpected bills months and years later. Frauds!

Date of experience: February 27, 2024

Rated 1 out of 5 stars

Waste of Time & Money

I took my daughter to the North Bethesda location for Strep test after she had visible signs of strep throat (her tonsils and throat were covered in white spots). I received the test results and they were negative! I decided to take her to Urgent care since she was miserable and crying from throat pain. Her test results came back positive immediately. I reached out to Sameday H. and requested a refund since their test was not done properly. I have been getting the run-around for a week now. They are trying to say the incubation period defined the test results! She was re-tested hours later not days. Don't waste your $ on them, go to a trusted place for tests.

Date of experience: January 21, 2023

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Reply from Sameday Health

Hello, thank you for taking the time to write this review. We are sorry that you did not enjoy your visit and for the frustration around your daughter's test results. We would like to learn more about what happened and work with you to rectify the situation. Please email us at learnmore@samedayhealth.com for further assistance.

Thank you and we hope to hear from you soon.

Rated 5 out of 5 stars

The consultant fee was worth it

The consultant fee was worth it! THANK YOU! I highly recommended Sameday Health!

Date of experience: January 20, 2023

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Reply from Sameday Health

Good morning, thank you so much for the lovely review! We are very happy you enjoyed your visit and we hope to see you again soon!

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Rated 5 out of 5 stars

I go to the Alexandria Virginia…

I go to the Alexandria Virginia location in south Washington and I’m not from this area and I have had to come get Covid testing weekly for six months consecutively and the staff is very easy going and professional and friendly!!!
My results come back so fast and booking my visits with their app is so so to use and navigate! I HAVE TO GIVE THEM A HUGE SHOUT OUT!!!! Thank you for all Of your help and kindness!!!!
I just had the lady working this morning and I apologize for not getting her name for this, give me a nice little sanitary parting ways gift and thank you again kindly!I have and will continue to advocate for this wonderful business so If you are in need of getting tested for Covid and you have a very busy schedule this is the place to go they will have you in and out so quick most of the time my results come back that same day with a 48 hour turnaround and they offer many many many other services as well I’ve never had to wait more than five minutes for them and they are awesome

Date of experience: January 04, 2023

Rated 1 out of 5 stars

Improperly trained clinicians

I recently went to a Same Day clinic on West Broadway after having 2 positive home tests.
The clinician who collected my PCR sample, unable to het a "clean swab" took the sample from the very lower inside edge of my nostril, saying this would be just as effective. The test came out negative. I did a third home test: Positive. I went to Citi MD where I was told the clinician had not done a proper sample.
I will never return to that facility, though it is conveniently located 2 blocks from me.

Date of experience: December 20, 2022

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Reply from Sameday Health

Good afternoon, thank you for taking the time to write this review. We perform mid-turbinate swabs for all of our COVID-19 tests, which are just as accurate as the nasopharyngeal swabs.

RT-PCR tests offered by Sameday Health are 99.9% accurate, and while we remain confident in that accuracy, there are a few reasons why test results can vary from one hour, or from one day to the next. Some of those reasons could be:

- Timing of your test: Results may be affected and may vary based on when you took the test, and when you actually contracted COVID-19. For example, if you receive a test on the day you were infected, your test result might come back negative, because there may not be enough virus particles present yet for the test to detect. The likelihood of your test picking up your COVID-19 virus will increase as the incubation period increases.
- Test types vary in accuracy: Rapid Antigen Tests are less accurate than RT-PCR testing, so if you are looking to be extra certain about whether or not you have COVID-19, it is best to perform an RT-PCR test.

Please let us know if you have any further questions.

Rated 5 out of 5 stars
Invited

Nov…

I was pleased to get an appointment right away.

Date of experience: November 18, 2022

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Reply from Sameday Health

Thank you!

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Rated 5 out of 5 stars
Invited

Excellent services

Excellent services. Friendly, experienced, quick and helpful.

Date of experience: November 14, 2022

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Reply from Sameday Health

Thank you so much!

Rated 5 out of 5 stars
Invited

Covid Test

The service was quick and effient. The staff was so friendly. I have no complains

Date of experience: November 04, 2022

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Reply from Sameday Health

Thank you so much!

Rated 5 out of 5 stars
Invited

No line

No line, they scan your QR code, proof of ID; in no later than 2 min they swab your nose and you are out!! Test results take no longer than 24hrs. I was recommend about this place and I definitely recommend it.

Date of experience: November 16, 2022

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Reply from Sameday Health

Thank you!

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Rated 4 out of 5 stars
Invited

I received the results in 8 hours

I received the results in 8 hours. That is fantastic. But it was difficult to find the place, because there was no building that HP shows.
I wanted to talk to someone in the actual place, but there was no phone number for the specific place.

Date of experience: October 10, 2022

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Reply from Sameday Health

Thank you!

Rated 5 out of 5 stars
Invited

Friendly

Friendly, professional, clean environment and never a long wait

Date of experience: November 21, 2022

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Reply from Sameday Health

Thank you!

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Rated 5 out of 5 stars
Invited

I appreciate how easy and fast it is to…

I appreciate how easy and fast it is to get tested, especially when you’re not feeling well and you just want to get back home. Received my results in less than 10 hours

Date of experience: November 03, 2022

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Reply from Sameday Health

Thank you!

Rated 5 out of 5 stars
Invited

I came in 10 minutes before they were…

I came in 10 minutes before they were closing and I didn’t have an appointment. They still fit me in and it was important deadline I had to make. I was flustered and couldn’t make the app work and the gentleman behind the counter helped me out so much. Very friendly and good service.

Date of experience: November 13, 2022

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Reply from Sameday Health

Thank you so much for the lovely review. We are so happy that you enjoyed your visit and that we were able to help you each step of the way!

Rated 5 out of 5 stars
Invited

Clinic is very efficient and not…

Clinic is very efficient and not crowded, visits are very quick and easy, literally about one minute from start to finish. Results are very fast. 72-hr results usually appear much quicker, sometimes in 24 hrs and mostly within 36 hrs.

Date of experience: October 04, 2022

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Reply from Sameday Health

Thank you!

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