total rip off im owed over 120 items it says fulfilled and thats incorrect they do not call back or answer any email questions. im contacting the bbb , and attorney general to get them shut down they... See more
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I love saledress! Definitely one of my favorite online clothing stores. They are very reliable and the customer service is amazing ! The have amazing clothing and prices plus you can choose your ship... See more
Verified
I have ordered several times from salesdress. Each time I received something other than what I expected. The clothing was a different material or the sizing and/or colors were way off and was far f... See more
Company replied
Verified
I found this dress on many other websites but with significantly higher prices. Because of the low price I was expecting something low quality and probably only able to wear on one occasion. I am ha... See more
Company details
Written by the company
Saledress.com offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
Contact info
2774 North Druid Hills Rd NE, 30329, Atlanta, United States
- 1 (470) 999-9411
- hello@saledress.com
- saledress.com
3.3
Average
418 reviews
Replied to 60% of negative reviews
Typically replies within 24 hours
CHEAP LOOKING DRESS LOOK LIKE THEY MADE IT AND THE SHOES LOK LIKE THEY COME FROM A THRIFT WITH NO COLOR LIKE IT WAS SHOWN
they reunion a special occasion by sending me some hand made dress and shoes with very bad material and very very cheap made for shoes and the dress and charge me 77.00 and only offering me a 15.00 coupon. I AM VERY DISAPPOINTED . THEY WERE HARD TO CONTACT AND NO REPLY BACK WITHIN THE GIVEN TIME,
Date of experience: June 01, 2025
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Customer Care
Customer service is prompt.
Clothing is true to size.
1st time purchase went well.
Date of experience: December 20, 2024
Reply from Saledress
We're truly grateful for your support, and we're happy we could resolve the issue in a way that worked for you. 😊 Customer satisfaction is always our top priority, and we’ll continue doing our best to provide the best products and services to meet customers' expectations. 💖✨
Excellent Service
Saledress has demonstrated excellent customer service throughout the years...Their products are of good quality...I highly recommend this company
Date of experience: February 16, 2025
Reply from Saledress
Thank you so much for your kind words and recommendation! 😊 We're thrilled to hear that you've had a great experience with our customer service and products over the years. We truly appreciate your support and look forward to serving you again! 💖✨
Very disappointed I order a dress the…
Very disappointed I order a dress the color was not the correct color as described. I’ve email multiple times and no help to get my refund back. Never again will I purchase from this site.
Date of experience: December 29, 2024
I ordered my top for Christmas party…
I ordered my top for Christmas party 2024 it looked ok but I got 150.00 coupon the link is bad and no such thing ordered from Amazon the text join yo 8334762590 is a a
A scam
They will steal information
Date of experience: December 13, 2024
Reply from Saledress
Thank you for bringing this to our attention, and we’re sorry for any confusion. The coupon you received is part of a legitimate partnership between our website, other platforms, and Amazon sellers. However, we understand that some browsers may block the link, and we want to assure you that it's completely safe. If you have any questions or issues with using the coupon, please feel free to reach out to us —we’d be more than happy to assist you! Your security and satisfaction are our top priorities.
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I purchased 2 Jumpsuits with a…
I purchased 2 Jumpsuits with a Cartigan. The Jumpsuits were too short and the Cartigan was too long. I contacted Customer Care to return them and get a refund. I was told I needed to pay $9.99 for the return shipping label. But, that department was going through an update, so if I wanted to get the return label from them; I'd have to wait for it. They gave me the option to return it on my own using whatever carrier I wanted. The refund is in the form of a salesdress gift card not to your credit card. This is Bad Business. I Don't recommend Salesdress. Once they have your money you can't get it back. If you're satisfied customer all is Good, but if Not you're out of luck.
Date of experience: December 02, 2024
Reply from Saledress
We’re truly sorry for any misunderstanding regarding the return process, and we apologize for any frustration caused. Our goal is to make your shopping experience as smooth as possible. We understand the importance of resolving this matter, and we will provide you with all the necessary details regarding our return and refund policy in our email communication. Rest assured, we're here to help and will assist you in processing the return and refund as quickly as possible. Thank you for your patience and for bringing this to our attention.
Beautiful dress
The dress is beautiful, but very short. I paired it with some leather shorts and it was a hit! I enjoyed wearing it for my 45th birthday pictures.
Date of experience: November 06, 2024
Reply from Saledress
Thank you for sharing! 😊 We're so happy to hear the dress was a hit for your birthday photos, and pairing it with leather shorts sounds like a fabulous choice! Wishing you a wonderful year ahead—cheers to looking amazing on your 45th! 🎉💃✨
Ordered a huge bundle as a reseller and…
Ordered a huge bundle as a reseller and the package didn’t even leave China yet FEDEX is using international priority shipping and already it returned back to sender ??? I wrote customer service so hopefully they do something because my address is in the US not China and it is correct!
Date of experience: November 07, 2024
Reply from Saledress
We’re very sorry to hear about the trouble with your order! Could you please share your order number with us so we can look into this right away? We’ll work closely with our shipping team and FedEx to find out what happened and ensure your package gets to you as quickly as possible. Thank you for reaching out, and rest assured we’re here to help every step of the way!
DO NOT ORDER HERE Horrible company
Horrible company! The customer support number doesn’t work! I received my order late & extremely damaged. It was just thrown in the mail with no box in a thin bag. Now I’m having trouble with them sending a return label and refund!
Date of experience: September 29, 2024
Reply from Saledress
We’re truly sorry to hear about your experience and for the frustration caused. This isn’t the experience we aim to provide, and we apologize for the issues with your order and the difficulty reaching us. A member of our team will reach out to assist you directly and ensure we get this resolved promptly, including your return and refund. Thank you for bringing this to our attention, and we appreciate the chance to make it right.
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Very easy to order.
Date of experience: October 25, 2024
Reply from Saledress
Thank you for sharing! 😊 We're so happy to hear that ordering was a breeze for you. If you ever need assistance, we’re here to help! 🌟🛒
So far I got a response write away
So far I got a response write away, to change shipping to express, i hope it comes on time
Date of experience: October 21, 2024
Reply from Saledress
Thank you for your feedback! We're glad to hear you received a quick response for the shipping change. We’ll do our best to get your order to you on time! If you need any further assistance, feel free to reach out! 🚚✨
I love this site and the quality of the…
I love this site and the quality of the clothes. The quality of the clothing is better than I expected. I will be ordering again very soon.
Date of experience: October 08, 2024
Reply from Saledress
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you love our site and the quality of our clothes exceeded your expectations. We can't wait for you to receive your new order! If you need anything in the meantime, feel free to reach out. Happy shopping! 🛍️✨
Good selection and products were on…
Good selection and products were on sale which were priced reasonably like how it gives you delivery details
Date of experience: September 28, 2024
Reply from Saledress
Thank you for your feedback! 😊 We're glad you enjoyed the selection and found the sale prices reasonable. It's great to hear that the delivery details were helpful too! If you ever need anything, we’re here to assist. Happy shopping! ✨
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I loved making my purchase online
I loved making my purchase online, my order arrived as I ordered, my clothes fit me very well and the sizes were the same as I requested.
I loved it and I will buy again
Date of experience: September 18, 2024
Reply from Saledress
Thank you so much for your lovely feedback! 😊 We're thrilled to hear that everything arrived just as you ordered and that the sizes were a perfect fit. We're excited to have you shop with us again soon! Happy shopping! 🛍️📦✨🌟
I received the dress and it fits…perfect
I received the dress and it fits perfect however the material is very itchy so I will have to wear a tshirt underneath just to take my pictures in it and not scratch my sikin off I think it needs to have some lining placed inside
Date of experience: September 09, 2024
Reply from Saledress
Thank you for your feedback! We're glad the dress fits perfectly, but we're sorry to hear about the material being uncomfortable. Adding a lining is a great suggestion, and we’ll definitely share it with our team. If there's anything else we can do to help, feel free to reach out.😊
Wonderful clothing amazing prices im…
Wonderful clothing amazing prices im now a new customer
Date of experience: August 21, 2024
Reply from Saledress
Thank you for your kind words! 😊 We're glad to hear you love our clothing and prices. We're excited to have you as a new customer! If you have any questions or need assistance with your order, feel free to reach out. Happy shopping! 🛍️✨
Love that I didn’t pay for shipping and handling
Free shipping and handling
Date of experience: August 15, 2024
Reply from Saledress
Enjoy your shopping😄 , and let us know if you need anything. We're here to make your experience even better! 🚚✨
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This is my first time shopping with…
This is my first time shopping with this company and I have seen some great things.
Thanks
Date of experience: August 09, 2024
Reply from Saledress
Welcome to our community! 😊 We're thrilled to have you with us and excited that you've seen great things so far. If you have any questions or need help with anything, we're just a message away. Happy shopping! 🛍️✨
I will wait on product delivery before…
I will wait on product delivery before doing a review about on time delivery and product quality and fit..
Date of experience: July 26, 2024
Reply from Saledress
Absolutely, we appreciate your patience! 😊 We hope you'll love your order when it arrives. If you have any questions or need assistance, we're here to help! Looking forward to your review on the delivery, quality, and fit. 📦✨Thank you for choosing us!
Fast shipping
Fast shipping. If i have any issues it gets solved quickly.
Date of experience: July 16, 2024
Reply from Saledress
Thank you for your kind words! 😊 We're thrilled to hear you enjoyed our fast shipping and that we could resolve any issues quickly. We're here to help anytime you need! 🚀✨
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