It is promoted towards young gullable kids teens who dont know wny better . Literally totally pointless not needed and not nessery or required . seeing as most phone providers sims are roam free in ov... See more
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Review summary
Based on reviews, created with AI
See what reviewers are saying
Invited
I am really impressed with the ease at using the esim and the customer service. I had an issue with activating a pack but Edmund, who attended my chat, gave extremely clear and easy to follow instruct... See more
Company replied
Invited
The Customer Support is absolutely Amazing. Huge shout out to the Saily team for making sure we had our mobile network half way around the world.
Company replied
Invited
I had trouble installing my E SIM, I had Rosalind Mercer on the help chat . She helped me get through each step by sending me screenshots of what i needed to do, very help full her indications. and 5... See more
Company replied
Company details
- #21 of 56 best companies in Telecommunications Service Provider
Written by the company
Saily is a global eSIM service with travelers in mind. It offers eSIM data plans in 200+ countries, one-click installation, and 24/7 chat support, so you’ll always have a connection when you’re out and about. Visiting new places has never been easier. So travel, see, and experience. Just don’t forget your sunglasses and Saily.
Contact info
Delaware, County of Sussex, 19958, Lewes, United States
- support@saily.com
- saily.com
4.4
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Invited
Reply from Saily
Hey! Your satisfaction means a lot. Thanks for choosing us!
Invited
Reply from Saily
Hello! Thank for your 5-star rating!
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Ease of Use, Affordable
It was very easy to navigate and purchase the e-sim on Saily. It is also very affordable! 😊
Date of experience: July 06, 2025
Reply from Saily
Hey! Thank you! Knowing you enjoyed it keeps us motivated.
Invited
Easy so far
Easy so far. I just need to remember to turn Roaming on when I get there!
Love the price, too! Thank-you!
Date of experience: July 06, 2025
Reply from Saily
Hello, Kelly! We're glad to hear the setup went smoothly and that you're happy with the pricing! Thank you for choosing us! 🙏
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Saily install
The Saily install, purchase and set up was incredibly smooth with the push of a button. I would recommend daily to anyone travelling abroad.
Date of experience: July 06, 2025
Reply from Saily
Hello! We're truly happy to hear the setup was so seamless for you. It means a lot that you'd recommend Saily to fellow travelers – thank you for the support! 🌍✈️
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Great service
Date of experience: July 06, 2025
Reply from Saily
Hello, Pam. We're grateful for such a positive review! It's wonderful to hear that our service has met your expectations. We'll do our best to keep it that way! 🏜️
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Invited
Go back and Install esim after payment
Competative price, easy to use.
Con: it didn't take me to iSIM installation after payment. I almost paid twice thinking payment didn't go through.
I needed to go back and install the eSIM.
Date of experience: July 07, 2025
Reply from Saily
Hello, Ned! We’re happy to hear you found the service easy to use and well-priced. We're sorry for the confusion after payment – that shouldn’t have happened. We’ll be sure to pass this along to the team. If you ever need help, feel free to reach out via the Saily app or at support.saily.com. 🏞️
Invited
Installation went well
Installation went well, but I didn’t understand why I had to « Connect » to make the purchase.
Date of experience: July 06, 2025
Invited
Easy to purchase plan
Easy to purchase plan, download App, and install. Will see how it goes when it activates.
Date of experience: July 06, 2025
Reply from Saily
Hello! We're glad to hear that the setup process was smooth! We truly appreciate your feedback and would love to hear about your experience using the service once you reach your destination. 🙌
Invited
It was easy!
Date of experience: July 06, 2025
Invited
Reply from Saily
Hello! We're glad to hear you found it easy, fast, and a good value. Thank you for sharing your experience – we really appreciate it! 🙇
Invited
Reply from Saily
Hello! We're glad to hear it’s been easy to use our service – that’s exactly what we aim for. Thank you for the kind words!🏖️
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Clear instructions
Clear instructions, walked me through the process.
Date of experience: July 06, 2025
Reply from Saily
Hello! We're happy to hear the instructions made the setup process clear and simple. Thank you for sharing your experience! 🙇
Invited
Reply from Saily
Hello, Christian! We're really glad to hear everything went smoothly with the installation. Thank you for the wonderful feedback – it means a lot to us! 🙌
Invited
Reply from Saily
Glad to hear that! 🙌
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Reply from Saily
Glad the setup was easy! 🙌
Invited
Reply from Saily
We're happy to hear that the process was so quick and easy for you! 🤗
Invited
Excellent and works well
Date of experience: April 16, 2025
Reply from Saily
We're happy to hear that everything works well for you! ☀️
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