Needed some rope for my kite bar. Original spare part from manufacturer was only available in US and was very expensive.. messaged these guys for a custom piece of rope with a loop at one end. These... See more
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Rapid delivery as usual. This time though it took 72 hours because we don’t always get a delivery every day in rural north Scotland!! It arrived before some other suppliers would have sent it.
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Excellent company. Knowledgeable and courteous staff and great range of products. I have purchased many items for my two dinghies (Solo and K1) and they have always arrived well packed, on time o... See more
Finally time to upgrade some bits on my Laser, and am pleased to have been recommended Sailing Chandlery. It's easy to find what I needed based on boat type, and the phonecall I had to answer some que... See more
Company replied
Company details
Written by the company
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Contact info
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, United Kingdom
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4.9
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
I was having difficulty removing the…
I was having difficulty removing the old tiller extension joint from the carbon fibre extension. Helpful advice given by your team
Date of experience: June 27, 2025
Reply from Sailing Chandlery
Hi Merlyn, thank you for your feedback! We’re glad our team could provide helpful advice to assist you with your tiller extension joint. If you need any more support, don’t hesitate to reach out—we’re always here to help!
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Found exactly what I wanted (new…
Found exactly what I wanted (new bungs!) at a reasonable price and it was delivered in time for me to get back on the water the following week - without the wet feet!
Date of experience: June 16, 2025
Reply from Sailing Chandlery
Hi Mike, thanks for your great feedback! We’re happy to hear you found exactly what you needed and that we could get you back on the water the following week.
Great service.
Great service.
The first time I’ve used this chandlery.
I placed just a small order for a few bits I needed and it was delivered just a couple of days after ordering.
Thank you, I’ll certainly use you again.
Date of experience: June 22, 2025
Reply from Sailing Chandlery
Hi Jeremine, thank you for choosing us for your first order! We’re glad to hear your items arrived quickly and that you had a positive experience.
Fantastic service
Fantastic service, I ordered a product incorrectly and they sent me what I required without quibble, I would highly recommend
Date of experience: June 25, 2025
Reply from Sailing Chandlery
Hi Andrew, thank you for your kind words! We’re glad we could quickly sort out the order for you. Your recommendation means a lot to us.
My sailing support company of choice
My sailing support company of choice - great service, helpful advice & competitive prices.
Date of experience: June 28, 2025
Reply from Sailing Chandlery
Hi Bobby, thank you for choosing us as your sailing support company! We’re thrilled to hear you appreciate our service, advice, and prices. We look forward to continuing to support you on your sailing adventures!
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It just works and the products are top…
It just works and the products are top quality
Date of experience: June 25, 2025
Reply from Sailing Chandlery
Hi Brian, thanks for the great feedback! We’re glad that you’re happy with the quality of our products.
Great site and delivery
Easy to find what I needed and then fast delivery means Sailing Chandlery my go to chandler's.
Date of experience: June 13, 2025
Reply from Sailing Chandlery
Hi Beth, thank you for the fantastic feedback! We're so happy to be your go-to chandlery and we are glad you found everything easily.
Super fast delivery and quality gear
Super fast delivery and top quality gear
Date of experience: June 21, 2025
Reply from Sailing Chandlery
Hi Timothy, thanks so much for your great feedback! We’re delighted you’re happy with the fast delivery.
Reply from Sailing Chandlery
Hi Derek, thank you for your feedback! We're glad you found our website easy to use and enjoyed the efficient delivery.
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Needed some rope for my kite bar
Needed some rope for my kite bar. Original spare part from manufacturer was only available in US and was very expensive.. messaged these guys for a custom piece of rope with a loop at one end. These guys responded instantly and made my custom rope to same if not better standard to my original and sent it out same day.. amazing service from these guys. Gonna order same again for my other bar
Date of experience: June 16, 2025
Reply from Sailing Chandlery
Hi Adrian, thank you for the fantastic feedback! We’re thrilled we could help with your custom rope order and that it met—or even exceeded—your expectations.
Rapid delivery as usual
Rapid delivery as usual. This time though it took 72 hours because we don’t always get a delivery every day in rural north Scotland!!
It arrived before some other suppliers would have sent it.
Date of experience: June 19, 2025
Reply from Sailing Chandlery
Hi David, thank you for your continued support! We appreciate the unique challenges of delivering to rural north Scotland and are glad your order still arrived quickly. We’ll always do our best to get your items to you as fast as possible, no matter where you are!
Very helpful and efficient
It was helpful to be given advice before buying a sailing watch (I don't sail). It's a present so no feed back expected for a while but the easily navigated webpages and super speedy delivery made for a good buying experience!
Date of experience: June 12, 2025
Reply from Sailing Chandlery
Hi BM Beech,thank you for your kind words! We’re glad our advice helped you find the right sailing watch, even if it’s a gift. It’s great to hear the website was easy to use and the delivery was speedy. We hope the recipient loves it when they get it!
Fantastic service and the part arrived…
Fantastic service and the part arrived hassle free as expected so we could continue sailing
Date of experience: June 16, 2025
Reply from Sailing Chandlery
Hi Christopher, Thank you for your wonderful feedback! We're delighted to hear the part arrived hassle-free and helped you get back to sailing without delay. We appreciate your support and look forward to assisting you again!
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Excellent product knowledge and proactive help
Very helpful team. I ordered a pair of new sailing boots and found Andrew’s product very helpful - particularly the warning about sizes.
The ordering process of straightforward with the website taking you through each step in the process.
I had a problem with the carrier, not Sailing Chandlery’s fault, where Andrew was very proactive in solving.
Looking forward to my boots arriving today ready for mid-week racing.
I will definitely be using Sailing Chandlery’s services again.
Date of experience: June 13, 2025
Nice to know you can talk to someone that knows their stuff!
Finally time to upgrade some bits on my Laser, and am pleased to have been recommended Sailing Chandlery. It's easy to find what I needed based on boat type, and the phonecall I had to answer some queries was friendly and they couldn't be happier to help. Now the only question will be what to order next!
Date of experience: June 05, 2025
Reply from Sailing Chandlery
Hi David, Thank you so much for your kind words! We're thrilled to hear the website made it easy to find what you needed and that our team could help with your questions.
Rudder Wing Nut. No problem.
What a quick service you give. When the wing nut on my boats rudder sank to the bottom of the lake, I also sank. There was the days sailing gone. Later that day I was searching on line for the right part and found just what I was looking for, at the right price so now a few days later the rudder is back to normal and sailing has recommenced. Thank you.
Date of experience: June 09, 2025
Reply from Sailing Chandlery
Hi Mel, Thank you for sharing your story! We’re really happy we could help you get back on the water quickly after that unexpected mishap. It’s great to hear the rudder is fixed and you’re sailing again.
Very prompt service from the Sailing…
Very prompt service from the Sailing Chandlery team. Very easy process when ordering.
Date of experience: June 09, 2025
Reply from Sailing Chandlery
Hi there, Thank you for your positive feedback! We're glad to hear the ordering process was easy and that you experienced prompt service from our team.
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Great help
Knowledgeable helpful advice when I phoned up about what parts I needed to restore an old Laser Bug, Would use again :-)
Date of experience: June 09, 2025
Reply from Sailing Chandlery
Hi Daniel, Thank you for your kind words! We're delighted our team could provide helpful advice for your Laser Bug restoration. We look forward to assisting you again whenever you need us. 😊
Will use again
My order arrived quickly and was all correct. Will use again.
Date of experience: June 09, 2025
Reply from Sailing Chandlery
Hi David, thank you for your feedback! We're glad your order arrived quickly and everything was correct.
The chandlery has a very personal…
The chandlery has a very personal service and it felt like going to the local shop.
Date of experience: June 05, 2025
Reply from Sailing Chandlery
Hi Archie, Thank you for the lovely review! We're so glad to hear that our service gave you that personal, local shop feel.
We really appreciate your support and hope to welcome you back soon!
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