Avoid this brand at all costs
I had an item that arrived damaged (clearly melted in shipping). I contacted customer service for over two weeks with no reply whatsoever. There is no direct number, only one email no one responds to. I ultimately needed to contact my credit card company for goods damaged in arrival to resolve due to nonexistent customer service.
This was over one month ago and still no reply from customer service.
Genuinely the worst customer experience from any order or company, honestly wonder how this company is still in business.
Date of experience: July 01, 2025