I had a wonderful experience with Safemile Auto. They made the process so smooth. Joseph was transparent about pricing. The price didn’t change after I booked which I appreciated. The car was transpor... See more
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"I had a great experience with Safemile Auto Transport. Booking was a breeze and my vehicle was delivered quickly. The team was responsive and answered all my questions in a timely manner. The driver... See more
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'' I had a wonderful experience with Safemile Auto Transport. I was very surprised at the great, prompt service I received. From Eric the dispatcher to Rafael the transporter, all services happened m... See more
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This was a difficult project for me - my Dad has recently moved to a nursing home. He’s mostly blind and can’t drive anymore. So this was emotional - but necessary to sell Dad’s car. The folks at Safe... See more
Company replied
Company details
- Transportation Service
- Auto Market
- Moving Company
- Shipping Company
- Shipping Service
- Vehicle Shipping Agent
Written by the company
Safemile Auto Transport is currently one of the fastest-growing car shipping companies in the U.S. We are committed to delivering five-star service for every one of our customers by revolutionizing the car shipping experience. We offer a wide range of nationwide car transportation services including open auto transport, enclosed auto transport, priority expedited car Shipping, luxury car shipping, guaranteed pick-ups, and door-to-door car transport services. Get in touch with us today for an all-inclusive car shipping rate. We look forward to delivering your vehicle and peace of mind.
Contact info
500 E Main St, 16Th floor, 23510, Norfolk, United States
- 888 271-8212
- info@safemileautotransport.com
- safemileautotransport.com
Good communication I will work with…
Good communication I will work with you guys aging Oliver Wass súper super helpful
Date of experience: July 05, 2025
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BE CAREFULL🚨
BE CAREFULL🚨
Unprofessional Behavior & Risky Operations
Loads being assigned without verification, miscommunication with carriers, and false follow-ups. The worst part? They blame others instead of fixing their own flaws. Would NOT recommend working with them.
Date of experience: July 02, 2025
🚨 SCAM ALERT Be Aware!
🚨 SCAM ALERT Be Aware!
Just witnessed a terrible situation this broker’s account was linked with multiple pickup frauds. Fake drivers showing up and customer vehicles almost stolen. If someone hadn’t stepped in, it could’ve been a disaster. Be very cautious!
Date of experience: July 02, 2025
Beware of SafeMile and BUR…
Beware of SafeMile and BUR Transportation they’re working this scheme together! Promised me a 2 day delivery which ended up being 7 days. Minimal communication ONLY when I reached out when daily delivery promises were not met. Claims of truck being broke down 2 hours away. The miles have increased on my car and no explanation was given. I honestly didn’t think I would see my car again!
Date of experience: June 16, 2025
Safe miles is excellent
Dylan at safemile provided excellent service. He courteous, attentive responsive and got me schedule incrediblely fast. Perfect experience.
Date of experience: June 17, 2025
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SCAM!!
SCAM!!! First they said they could be there in time to pick up before the holiday weekend but showed up late. Which would have delayed 3 days but I got ahold of the owner of the dealership to fix that myself. Then they told me 3 days and kept pushing it back. In the morning of the delivery the driver says 3pm instead of 11am. Finally at 4pm the driver tells me he’s 6 hours away dropping off other vehicles. I STILL DO NOT HAVE MY VEHICLE. DO NOT TRUST THESE MORONS.
Date of experience: May 26, 2025
This was the "warned about" experience…
This was the "warned about" experience with shipping a car. No matter how many times Adam, Oliver or Arthur promised a driver was booked and would call me to schedule the pick up after I had a printed confirmation and guarantee of a total tariff fee I was lied to until the day of the scheduled pick up. THEN came the scam I was warned about from so many other shippers. I was told a driver finally committed and that my car could be picked up within one or two hours but it would be another 250 dollars. No deal on my part. The car still sits where it was when I left Florida. I had to hustle to box and ship what was to be inside of the car because of their lies over and over and over again. DO NOT EVER deal with these people. WHAT A SCAM!!!!! I AM STILL FUMING. LIARS. ALL OF THEM . DO NOT DEAL WITH SAFEMILE.
Date of experience: April 30, 2025
Hire Beware
The only way this experience could have been worse is if the car had been stolen. It took a full week to get from New Jersey to Virginia. They continuously gave a different date for the arrival and all came and went with no delivery. We heard excuse after excuse, when someone actually answered the phone. They hire people with broken down equipment that are constantly stopping for repairs. We actually considered calling the police twice. Safemile never checked to see if we got the car or not, they still haven’t,
Date of experience: November 08, 2024
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Quick and safe transportation of my…
Quick and safe transportation of my vehicle.
Date of experience: September 03, 2024
Will work with this company again!
Date of experience: June 26, 2024
Reply from Safemile Auto Transport
Thank you, OBML! We look forward to working with you again!
Customer
Excellent team Jimmy so friendly and professional guy! Would work with him again
Date of experience: July 15, 2024
Reply from Safemile Auto Transport
Thank you, Vik! We're glad to hear you had a great experience with Jimmy. We’ll be sure to pass along your kind words to him. Looking forward to working with you again!
Great company
Great company, very good communication. Thank you for your business.
Date of experience: July 10, 2024
Reply from Safemile Auto Transport
Thank you, Katie! We’re thrilled you had a great experience with us. We appreciate your business and look forward to serving you again!
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I enjoy working with this company…
I enjoy working with this company because they are honest when it comes to loads. If I couldn't reach the client they were always available
Date of experience: June 20, 2024
Reply from Safemile Auto Transport
Thank you, Rickey! We’re glad you appreciate our honesty and availability. It’s always a pleasure working with you!
I had an excellent experience with…
I had an excellent experience with Safemile Auto Transport! They provided top-notch service transporting my car, and everything went smoothly. A special shout-out to Jimmy for his professionalism and attention to detail. Highly recommend!
Date of experience: June 24, 2024
Reply from Safemile Auto Transport
Thank you so much, Wania! We're thrilled to hear everything went smoothly with your car transport. Jimmy will be delighted to hear your kind words. We appreciate your recommendation and look forward to serving you again!
Dodged a Bullet
I was given a cross-country quote, accepted, and gave payment info. Carriers were claimed to have been contacted, but I never saw one despite my car being ready, and it became impossible to contact anyone. After a run around, I made the mistake of trying again, and now they wanted additional cash payment to "secure" another carrier. They'll lie and shift the blame onto employees "out of the office", because they think they have you over a barrel. Imagine the scheming and scamming attempted when they have your vehicle in their possession! Big yikes, 3 thumbs down
Date of experience: June 11, 2024
Reply from Safemile Auto Transport
Jo Tallman, We take all feedback seriously, but unfortunately, we could not locate your name or a similar situation in our records. It’s possible this review may be intended for a different company. If you are indeed a customer of Safemile Auto Transport, please reach out to us directly at support@safemileautotransport.com, and we'll do everything we can to assist you.
Reply from Safemile Auto Transport
Thank you, Rodolfo! We’re glad you enjoyed the communication and found our team friendly. We appreciate your feedback!
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I recently used Safemile Auto Transport…
I recently used Safemile Auto Transport to ship my car, and I couldn't be more satisfied with their service. From start to finish, the entire process was
Date of experience: May 22, 2024
Reply from Safemile Auto Transport
Thank you, Akilles! We're delighted to hear you were satisfied with our service from start to finish. We appreciate your trust in us!
I recently used Safemile Auto Transport…
I recently used Safemile Auto Transport for transporting my vehicle, and I am beyond impressed with their service. From start to finish, everything was handled with the utmost professionalism and efficiency. The customer service team was incredibly helpful and responsive, addressing all my questions and concerns promptly. The driver was courteous and handled my vehicle with great care, ensuring it arrived in perfect condition. I highly recommend Safemile Auto Transport for anyone in need of vehicle transportation. Their combination of excellent pricing, timely service, and outstanding customer care truly deserves a 5-star rating.
Date of experience: May 29, 2024
Reply from Safemile Auto Transport
Thank you so much, Felix! We're thrilled to hear that you had such a positive experience with us. Your kind words about our team and service mean a lot. We're glad we could provide the care and professionalism you deserved. We appreciate your recommendation and look forward to serving you again in the future!
This company is a straight up scam
This company is a straight up scam. After 4 months of planning our relocation with them, including 3 vehicles and a boat, written quotes, signed agreements and CC info, their prices went from just over $6,000 to almost $9,000 and still climbing. I'm sure they assumed they could pull the bait a switch on us because they didn't think we'd cancel 3 days before our scheduled pick-up. Well we fooled them! Beware of Joseph, Eric, Jimmy and Neru! They're as shady as an old oak tree in mid-summer!
Date of experience: May 30, 2024
Reply from Safemile Auto Transport
Dear Martin,
We want to clarify that when you initially agreed to our services, it was understood that you would pay a partial amount with your credit card and the remaining balance upon delivery (COD). However, four days before the scheduled pick-up, you requested to change the payment method to full credit card payment.
We informed you that there would be a 5% transaction fee on top of the initially quoted $6,000 if you chose to pay the entire amount via credit card. Unfortunately, you expressed unwillingness to pay this fee and opted to cancel the order.
It's important to note that there were no changes made to the initially agreed-upon price; rather, the discrepancy arose from the change in payment method and associated fees.
We apologize for any inconvenience this situation may have caused and wish you the best in your relocation endeavors.
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