Invited
The administrator at the front desk (whose name I, unfortunately, never caught) and her colleague who showed us to our storage unit were the spirit of humor, kindness, and efficiency. She offered us c... See more
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Invited
When I came to move in, the staff member saw me at the door and walked away. I proceeded to enter the locked storage unit entrance myself, and so did a homeless woman who entered the premises, was ask... See more
Company replied
Invited
Just professional staff. Very sharp employees. Also wanted to move my unit due to a work injury not slowing me to walk far. They should be calling me tomorrow to give me the latest info in regards to... See more
Company replied
Invited
My experience here is exceptionally good the rep Theresa and Anthony are very good , helpful , polite, knowledgeable and friendly. Just the kind of reps that makes a business great. Customer serv... See more
Company details
- #1 of 4 best companies in Warehouse
- #87 of 173 best companies in Furniture Store
About Safeguard Self Storage
Written by the company
It’s Called Self Storage But You’re Not Alone.
Safeguard has been providing storage solutions since 1989, with the goal of delivering unexpected quality and service at every level.
With these founding principles, Safeguard has grown to more than 75 locations and is one of the premiere self storage companies in the United States.Contact info
3384 Peachtree Road NE 4th Floor, 30326, Atlanta, United States
- 404-264-4000
- kurt@safeguardit.com
- safeguardit.com
4.5
Excellent
5K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
Invited
Great, clean storage space in a safe area
Safeguard is honest with a safe, clean storage facility that is temperature controlled and great managers helping people.
Date of experience: July 08, 2025
Invited
Overall I had great experience
Overall I had great experience, my only complaint or issue with this facility is that it doesn't have a bathroom for us the clients
Date of experience: July 08, 2025
Invited
Amazing
Amazing, helpful and very professional. I felt cared for. As a person with disabilities in need of an accessible location. they provided me with a unit close to elevator. I am
happy.
Date of experience: July 05, 2025
Invited
Excellent Customer Service
Christine at the Coconut Creek branch gave exceptional customer service with attention to detail making the experience as seamless as possible.
Date of experience: June 26, 2025
Invited
Great service
Really courteous employees. Took the time to explain and show all available options. Great experience overall.
Date of experience: June 13, 2025
Invited
I ask for a refund within 24hrs and…
I ask for a refund within 24hrs and still have not gotten it it's been over a week or so
Date of experience: June 28, 2025
Reply from Safeguard Self Storage
Anyae, We are sorry to hear about your experience, the information has been forwarded to the District Manager and you can expect a call from Devon in the next 24 hours.
Sincerely,
Safeguard Self Storage
Invited
No problem moving out of my unit and…
No problem moving out of my unit and having my credit applied to the other.
Date of experience: July 02, 2025
Invited
The service was amazing
The service was amazing, I can't say enough about Gabby' professionalism and patience.
Date of experience: June 08, 2025
Invited
I like it
I like it, everything is new and clean. Easy to access even for the storage units located on the second and third floors. The elevator is big and accessible. The only thing I didn't like was that the restroom was locked.
Date of experience: July 06, 2025
Invited
Thank you for allowing me to store my…
Thank you for allowing me to store my things there
Date of experience: June 09, 2025
Invited
Great experience
Great experience, great customer service and support.
Date of experience: June 08, 2025
Invited
Terrible attitude and customer service
The clerk had a really terrible attitude when I expressed hesitation about my unit being accessible by ladder. It was an extremely rude and hostile interaction.
Date of experience: June 16, 2025
Reply from Safeguard Self Storage
Thank you for leaving us your feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (929) 394-1786 at your earliest convenience to discuss how we can turn your experience into a positive one.
Sincerely,
Safeguard Self Storage
Invited
Clean facility
Clean, up-to-date facility. Automatic doors are a pleasure when moving items around. Nice staff.
Date of experience: June 18, 2025
Invited
The customer service can't be beat
The customer service can't be beat. The rep explained all the different options and payment plans.
Date of experience: June 28, 2025
Invited
Invited
You will like this place and Michelle Lewis
Michele Lewis was great. You can tell she is a very hard worker the place was spotless. Explain everything took the time with me I never felt rush she is definitely a keeper. Thsnk you Michelle
Date of experience: June 14, 2025
Invited
Turkish Airlines
price, convenience, cleanness, good customer service
Date of experience: June 01, 2025
Invited
Safeguard Self Storage is a clean…
Safeguard Self Storage is a clean facility with friendly staff.
Date of experience: June 12, 2025
Invited
Rondo has made this experience very…
Rondo has made this experience very very good
Date of experience: July 03, 2025
Invited
Excellent; would rent there again
Clean enough to eat off the floors. Staff members Mario and Toshika (sp?) were efficient and eager to assist. Felt very secure, yet accessible.
Date of experience: May 26, 2025
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