I didn't anticipate using another online service once my previous one ceased answering emails. However, I gave RxPros another chance after finding it through a friend. Night and day has been the diffe... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Verified
I don’t usually do reviews but this was worth it. I was skeptical ordering something like this online but it worked out fine. I feel good, eating less, not really thinking about food all day like befo... See more
Company replied
Verified
Everything showed up fast, cold, and neatly packed. Even included alcohol swabs and extra syringes. I messaged support about something small and someone replied same day. It's been a good experience a... See more
Company replied
I had no idea what I was getting myself into when I enrolled. Having tried numerous programs in the past with little to no lasting success, I was skeptical. However, this experience has been a game-c... See more
Company replied
Company details
- #20 of 56 best companies in Weight Loss Service
Written by the company
RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care — all from the comfort of your home. Your health, your terms.
Contact info
United States
- support@rxpros.com
- rxpros.com
4.6
Excellent
164 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Was a bit skeptical at first cause I’ve…
Was a bit skeptical at first cause I’ve been burned before. But RxPros came through. Quick service, helpful doctor, fast shipping. 10/10 experience so far.
Date of experience: July 07, 2025
Verified
Process was easy and didn’t feel like I…
Process was easy and didn’t feel like I was just another number. Doctor was kind, explained the dosage, and asked about my medical history. Shipment came faster than expected. Down 6 lbs first month.
Date of experience: July 07, 2025
Verified
This company actually gets it
This company actually gets it. Fast shipping, a real doctor who listens, and customer support that actually follows through. I asked a question about my next dose and got a reply the same day. Not used to that kind of service with anything healthcare related. I’ll stick with them.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Sawyer,
Thank you for the kind words. We are so glad to hear that your experience has been smooth and that both our medical team and support staff were responsive and helpful. It means a lot to know we exceeded your expectations, especially when it comes to healthcare.
We are proud to support your journey and always here if you need anything.
Warm regards,
The RxPros Team
Verified
The process was smoother than I…
The process was smoother than I expected tbh. Filled out the form, talked to the doc, got the meds in a few days. I’ve done 3 injections and down 7 pounds already. No side effects for me so far, just gotta remember to drink more water. Feelin solid.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Alison,
Thank you for sharing your experience. We’re so glad to hear the process was smooth and that everything from your consult to delivery went as expected. It’s fantastic that you’re already seeing results and feeling good after just three injections.
Staying hydrated definitely helps and we’re here for you every step of the way.
Warm regards,
The RxPros Team
Verified
I don’t usually do reviews but this was…
I don’t usually do reviews but this was worth it. I was skeptical ordering something like this online but it worked out fine. I feel good, eating less, not really thinking about food all day like before. Customer support answered my question about refills super quick too.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Fatima,
Thank you for taking the time to leave a review especially since it's not something you usually do. We’re so glad to hear that your experience turned out to be a positive one and that you're feeling more in control of your appetite. It’s also great to know our support team was able to assist you quickly with your refill questions.
We’re proud to be part of your journey and here whenever you need us.
Warm regards,
The RxPros Team
I’m glad I took a chance....
Wasn’t sure if this would work but I’m glad I took a chance. Signed up on a Sunday, talked to the doc Monday, and meds were on my porch by Wednesday. Everything was packed nice and still cold. I’ve been on it 3 weeks and down 7 pounds already.
Date of experience: May 24, 2025
Reply from Rx Pros
Hi Ethan,
Thank you for sharing your experience. We’re so glad you gave it a shot and that the process was fast and smooth from start to finish. It’s great to hear your medication arrived safely and that you’re already down 7 pounds in just three weeks.
We’re excited to see your continued progress and here to support you along the way.
Warm regards,
The RxPros Team
100000% worth it!
100000% worth it!! I was worried at first but I am seeing AMAZING results!! DO IT!
Date of experience: May 17, 2025
Reply from Rx Pros
Hi Shaun,
We love your energy! thank you for the amazing feedback! We’re so glad to hear that your results have been this exciting and that your initial worries were replaced with success. Your encouragement means a lot, and we’re proud to be part of your journey.
We’re here to support you every step of the way.
Warm regards,
The RxPros Team
Poor customer service once they get the payment …
I have tried to fill out the medical form six times and am unable to submit it. I have sent texts, emails and chats without response but they had no problem charging my credit card. I’m worried that this is a bogus company and have been scammed.
Date of experience: July 04, 2025
Reply from Rx Pros
Hi Barbara,
Thank you for reaching out and sharing your concerns. I want to assure you that we are a legitimate company that has proudly served thousands of members across the country. I’m very sorry to hear that you’ve had trouble submitting your medical form and haven’t received a response, that is not the experience we want any of our members to have.
I’ve requested your information from Trustpilot so I can personally look into your case and reach out to assist you directly. We truly appreciate your patience and the opportunity to make this right.
Sincerely,
The RxPros Team
Verified
rxpros changed my life fr
rxpros changed my life fr. food doesn’t control me anymore. lost 11 lbs in 4 weeks and i ain’t even doing anything crazy. just eating less without trying. support answered my email same day too.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Ahmed,
Thank you for sharing your experience. It is incredible to hear how much has changed for you in just four weeks. Losing 11 pounds and gaining control over your eating habits is a powerful step forward.
We’re also glad to know our support team was there when you needed them. We’re proud to be part of your journey and here whenever you need us.
Warm regards,
The RxPros Team
Verified
This has seriously been the easiest…
This has seriously been the easiest health thing I’ve ever done. I hate doctors and waiting rooms so doing this from home was a lifesaver. Got the 3-month plan and everything showed up quick. First injection was easy and cravings are gone.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Anna,
Thank you for sharing your experience. We are so glad to hear that the process was simple and stress-free for you, especially with the convenience of doing everything from home. It's great to know your medication arrived quickly and that you're already seeing results.
We’re here for you every step of the way and proud to support your journey.
Warm regards,
The RxPros Team
Verified
At first i wasn’t sure this was gonna…
At first i wasn’t sure this was gonna be legit but they proved me wrong. got everything packed cold and on time. been 4 weeks and i already feel lighter, not just on the scale but in my head too. food’s not running my life anymore and that’s wild to say.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Deborah,
Thank you for your honest and thoughtful review. We understand how important it is to feel confident when trying something new, and we’re so glad we were able to earn your trust. It’s amazing to hear that in just four weeks you’re feeling lighter both physically and mentally.
That kind of transformation is exactly what we hope for our members. We’re here for you anytime you need support on your journey.
Warm regards,
The RxPros Team
Verified
Dr. jones
Dr. jones was really understanding. she walked me through everything and made me feel okay about the whole thing. i was super anxious but she made it easy. support helped when i messed up my refill. honestly didn’t expect this level of care.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Brooke,
Thank you for your kind words. We’re so glad to hear that Dr. Jones helped ease your anxiety and made the process feel comfortable and clear. It’s also great to know our support team was there for you when you needed help with your refill.
Your experience means a lot to us, and we’re here for you whenever you need support along the way.
Warm regards,
The RxPros Team
I didn't anticipate using another…
I didn't anticipate using another online service once my previous one ceased answering emails. However, I gave RxPros another chance after finding it through a friend. Night and day has been the difference. I felt supported from the first moment when someone immediately reached out and guided me through the process. I've shed eleven pounds after four weeks. I feel like I have more control over my life again, cook more at home, and sleep better.
Date of experience: May 24, 2025
Reply from Rx Pros
Hi Gideon,
Thank you for taking the time to share your experience. We’re so glad you gave us a chance and that the difference in care and support has been clear from the beginning. It’s incredible to hear that you’ve already lost eleven pounds and are feeling more in control of your health and routine.
We’re proud to be part of your journey and here for you every step of the way.
Warm regards,
The RxPros Team
Verified
Everything showed up fast
Everything showed up fast, cold, and neatly packed. Even included alcohol swabs and extra syringes. I messaged support about something small and someone replied same day. It's been a good experience and I'm already feeling a difference in my cravings.
Date of experience: July 06, 2025
Reply from Rx Pros
Hi Miles,
Thank you for your feedback. We’re glad to hear your order arrived quickly and in perfect condition, and that the included supplies made everything easy to start. It’s also great to know our support team was able to respond promptly and help with your question.
We’re thrilled you’re already noticing a difference in your cravings and are proud to be part of your journey.
Warm regards,
The RxPros Team
I was anxious to try it on myself
I was anxious to try it on myself, but it didn't turn out to be a huge deal. Everything I needed was there, and the instructions were simple to follow. In a few weeks, I've dropped six pounds without really changing anything. unquestionably a favorable first impression.
Date of experience: May 26, 2025
Reply from Rx Pros
Hi Rhett,
Thank you for sharing your experience. We’re so glad to hear that your first impression has been a positive one and that the process felt manageable and clear from the start. Losing six pounds in just a few weeks is a great beginning.
We’re here for you as you continue on this journey and appreciate the trust you’ve placed in us.
Warm regards,
The RxPros Team
Everything is going OK so far
Everything is going OK so far. Everything happened quickly, and the procedure wasn't difficult. I don't feel like snacking all day because my appetite is already low. I'm going to persevere.
Date of experience: June 09, 2025
Reply from Rx Pros
Hi Dayton,
Thank you for sharing your experience. We’re glad to hear the process has been smooth and that you’re already noticing a difference in your appetite. It’s great that you’re feeling encouraged to stick with it.
We’re here to support you every step of the way and look forward to seeing your continued progress.
Warm regards,
The RxPros Team
Verified
Customer service was better than…
Customer service was better than expected. Amanda followed up with me twice just to make sure I got everything I needed. Doctor appointment was simple and to the point. Lost a few pounds already and my appetite is way down. No complaints so far.
Date of experience: July 05, 2025
Reply from Rx Pros
Hi Lily,
Thank you for your kind words. We’re so glad to hear that Amanda took great care of you and that your doctor appointment felt simple and clear. It’s wonderful that you’re already seeing results and noticing a difference in your appetite.
We appreciate you being part of the community and are here for you anytime.
Warm regards,
The RxPros Team
never wrote a review before but i had…
never wrote a review before but i had to say something. this actually helped me stop late night eating. i’ve lost 5 pounds but it feels like more because i’m finally not controlled by cravings. love that. thank you rxpros.
Date of experience: June 01, 2025
Reply from Rx Pros
Hi Morgan,
Thank you so much for taking the time to share your experience, especially as your first review. We’re truly glad to hear that you’re feeling more in control and that those late-night cravings have started to fade. That kind of change is just as meaningful as the number on the scale.
We’re proud to be part of your journey and here for you whenever you need support.
Warm regards,
The RxPros Team
Verified
Signed up one night when I was fed up…
Signed up one night when I was fed up and had my first call next morning. Was surprised how easy it all was. The meds came with clear instructions and didn’t feel overwhelming. I’ve been sleeping better and don’t feel like snacking nonstop anymore. Kinda feels like a reset for me.
Date of experience: July 05, 2025
Reply from Rx Pros
Hi Chloe,
Thank you for sharing your experience. We’re so glad to hear the process felt easy and supportive right from the start. It’s amazing to know that you're already noticing improvements in your sleep and eating habits.
That sense of reset you mentioned is something we hope everyone can feel, and we’re proud to be part of your progress. We're here for you every step of the way.
Warm regards,
The RxPros Team
Verified
Honestly didn’t expect much but i’ve…
Honestly didn’t expect much but i’ve already lost 9 lbs in like 3 weeks. the shots were way easier than i thought they’d be. customer service actually got back to me pretty fast when i had a weird shipping question. not bad at all so far. way better than dealing with my old doctor.
Date of experience: July 04, 2025
Reply from Rx Pros
Hi Olga,
Thank you for sharing your experience. We are so glad to hear that everything has been easier than expected, from the injections to getting quick support when you needed it. Losing 9 pounds in just three weeks is an incredible start.
It means a lot that you’re feeling the difference, especially compared to past experiences. We’re here for you anytime and proud to support your journey.
Warm regards,
The RxPros Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.