Rustic Pathways Reviews 198

TrustScore 5 out of 5

4.8

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

My son—an avowed homebody—went to Japan with Rustic Pathways. He was having so much fun that he wrote us several times asking to stay in Japan. The communication from Rustic Pathways was very... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing experience. 1000% recommend and my daughter is looking forward to going on her next adventure with rustic pathways. Excellent communication and the best travel help. My daughter thoroughly enj... See more

Rated 5 out of 5 stars
Verified

I got to go with my best friend and meet the other people was fun and traveling was really fun! I liked the leaders they were nice i love japan and would go back it was truly a awesome experience!

Company replied

Rated 5 out of 5 stars
Verified

Absolutely the best experience we had with Rustic. The communication was outstanding, the tour guides were knowledgeable and caring. The lodging we had in Peru was the best of the best. Everything was... See more

Company replied


Company details

  1. #36 of 78 best companies in Tour Operator
  2. #90 of 204 best companies in Travel Agency

Written by the company

Rustic Pathways is the leader in providing superior quality international community service, education, and adventure programs for students. Since 1983, we have empowered teens to create positive energy, great friendships, and meaningful impact through inspired student travel programs. Join travel adventures designed for animal lovers, environmental activists, and explorers of all kinds between the ages of 12 and 22. Rustic Pathways students are a community of globally-minded, self-aware young people able to identify their passions, grow in confidence, and create positive impact at a local and global level. We are not another teen tour company. We do not believe in seeing sights through a bus window. When we travel, we toss aside our guidebooks. We ditch the tourist track and find experiences that immerse us in local life. We don’t see the world, we experience it. And that’s what happens when you travel with us. We offer one- to four- week summer camp and high school travel experiences, college summer travel programs, spring break teen travel, gap year programs, and custom teacher-led group trips. Operating in over 20 different countries, our programs cover a range of student interests and activities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Amazing experience 1000% recommend

Amazing experience. 1000% recommend and my daughter is looking forward to going on her next adventure with rustic pathways. Excellent communication and the best travel help. My daughter thoroughly enjoyed her trip and the kids that she made lifelong memories with.

Date of experience: July 06, 2025

Rated 5 out of 5 stars
Verified

I got to go with my best friend and…

I got to go with my best friend and meet the other people was fun and traveling was really fun! I liked the leaders they were nice i love japan and would go back it was truly a awesome experience!

Date of experience: July 02, 2025

Rustic Pathways logo

Reply from Rustic Pathways

We’re so glad you had an awesome time in Japan, and that you got to share it with your best friend! It’s great to hear the leaders made the experience even better and that you enjoyed exploring with new friends. Thanks for being part of the adventure and we hope to see you again soon!

Rated 5 out of 5 stars

My son—an avowed homebody—went to Japan…

My son—an avowed homebody—went to Japan with Rustic Pathways. He was having so much fun that he wrote us several times asking to stay in Japan.

The communication from Rustic Pathways was very thorough from start to finish. They made sure we had all the information that we needed at each step of the way.

The group dynamics in his cohort were amazing—in every picture the kids had big smiles on their faces. Rustic Pathways took care to budget both fun and learning so it wasn’t a drag on their summer, but so that they also deeply engaged with the culture. My son was already interested in Japanese culture and history. The best part of this program is that his interest came alive through this experience.

I am a university professor and have experience leading students abroad and know how difficult it can be to balance different needs in a study abroad type of context. Rustic Pathways did a great job stimulating cultural knowledge in these kids.

Date of experience: June 18, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much for this incredible review! We're honored your son had such a wonderful time in Japan. It’s amazing to hear that his curiosity about Japanese culture came to life through the experience. Your feedback is so meaningful, especially coming from someone with firsthand experience leading students abroad. We’re grateful you chose Rustic Pathways and we hope to see your son again soon!

Rated 5 out of 5 stars
Verified

All of the program leaders were so nice…

All of the program leaders were so nice and helpful and supportive of everyone. They made the trip so much better!

Date of experience: June 26, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much! We're so glad to hear our program leaders made a positive impact on your trip. Their support and kindness are a huge part of what makes the experience special. We’ll be sure to pass along your kind words!

Rated 5 out of 5 stars
Verified

My daughter was glowing….

My daughter was glowing….. she was smiling for days after the trip.

Date of experience: June 21, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you for sharing, we are so happy to hear this!

Rated 5 out of 5 stars
Verified

“The best experience of my life”

“The best experience of my life” are the exact words my daughter used. She loved every moment of this trip. The friends, the fun but most importantly she loved the service project. It was very purposeful.

Date of experience: June 22, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much for sharing! We’re happy to hear the program and service project resonated so deeply. We are grateful to have been part of her journey!

Rated 5 out of 5 stars
Verified

Absolutely the best experience we had…

Absolutely the best experience we had with Rustic. The communication was outstanding, the tour guides were knowledgeable and caring. The lodging we had in Peru was the best of the best. Everything was well thought of and well organized. Highly recommend Rustic pathway for future travels

Date of experience: June 14, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much for the kind words! We're thrilled to hear your experience in Peru was such a standout. It means a lot to know you'd recommend Rustic Pathways for future travels. We hope to see you again soon!

Rated 5 out of 5 stars
Verified

Cameron is incredible

Cameron is incredible. Rustic Pathways made sure that our entire trip was low-stress and so well organized. The addition of a local guide was key, and Marta (Iceland) was knowledgeable, fun, and kind. The students, my co-chaperone, and I had the trip of a lifetime!

Date of experience: June 04, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much for the wonderful feedback. We'll be sure to pass along your kind words to Cameron and Marta. We are grateful your group traveled with Rustic Pathways!

Rated 5 out of 5 stars
Verified

Great trip

Great trip - very well organised!
Thank you!

Date of experience: March 28, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you for choosing Rustic Pathways!

Rated 5 out of 5 stars
Verified

The staff that we had in Puerto Rico…

The staff that we had in Puerto Rico was amazing! Patrick, Nancy, Isabelle, Sidney, & Melito were very accommodating and gave us a breath of insight into Puerto Rico's rich cultural history, delicious food & environmental beauty of the land. All this, while providing a fun-filled time for our students and faculty! Thank you again!

Date of experience: March 24, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you for your review. We’re thrilled that our team made your time in Puerto Rico both meaningful and fun. We appreciate you traveling with us, and hope to see you again soon!

Rated 5 out of 5 stars
Verified

BEST GUIDES!

Great guides (Guillermo, Erica, and Jonathan, as well as driver Nick)

Date of experience: March 19, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you for traveling with us! We'll be sure to pass the kind words along. We hope to see you again soon!

Rated 1 out of 5 stars

to any parent that is considering Rustic Pathways as an option…. Don’t.

Rustic Pathways is -in theory- an attractive concept: cultural immersion in a foreign country tied with community service. Unfortunately, weather or not the experience ends up being a good one depends on a mix of variables: the size of the group, the types of kids that end up attending, and the capability of the guides assigned to supervise them. All these factors are unknown ahead of time and it all becomes a leap of faith. Our family learned the hard way that this company lacks consistency in their vetting capabilities. Therefore, any given trip is like rolling the dice.

My son first went to their program in Bali and had a great experience, which led us to sign him up the following year to a program in Thailand. The second ended up being disastrous. The group was detrimentally small, only 4 more kids. The age disparity was significant and unfortunately my son was on the younger side. He was paired with a much older roommate that continuously smoked pot and ended up providing it to the rest of the group. They would smoke at the hotel they were staying at under the alleged supervision of the guides. To make matters worse, during a day trip to the market, the same kid bought marihuana there. Again, the guides where in close proximity all the time yet remained oblivious.

Only 4 days into the trip, our son called us he was having a hard time with the peer pressure. We immediately found a way to get him on a flight back home. I spoke to the regional director and warned them about what was going on. After all, more than half of the trip remained. I made them aware of this particular kid that was providing pot to the rest of the group. To my surprise, they refrained from removing this kid from the trip, concealed this information from the rest of the parents and allowed the trip to go on as if nothing was happening. The only other time I heard from them was when I received a bill for additional expenses. Reimbursement was out of the question, not even partially.

I was left feeling very disillusioned but mainly disappointed at myself for having placed my trust in this company. I wanted my kid to be exposed to a new culture and in return he got exposed to pot for the first time. Their lack of response was irresponsible. I kept thinking about the other parents that never found out about this. Unfortunately I didn’t know who they were or how to contact them.

Date of experience: July 14, 2024

Rustic Pathways logo

Reply from Rustic Pathways

I'm so sorry your son's experience with us did not live up to the high standards you should expect from Rustic Pathways. I’m the senior manager who reached out to you after your call with our regional director, and I want you to know how seriously we’ve taken your concerns.

As our regional director informed you at the time, we did investigate the concerns you raised, and I want to reassure you that actions were taken. It was important to us to handle the situation thoughtfully and to protect the privacy of those involved.

I’d like to note that we did speak after your son left the program, we removed the bill you received, and have offered a refund.

I want to do everything I can to make things right. It was deeply important to me then, and remains important to me now that your concerns are fully addressed. We've left you voicemails and emails requesting a time to speak, and I look forward to our conversation. I hope you and your family are well.

-Patrick Ziemnik

Rated 5 out of 5 stars
Verified

Excellent guides

Excellent communication from the start, plus this is a company that works hard to make sure it coordinates with school leaders to ensure the trip is tailored to the level of the students. Guides were superb, and a special shout out to Keagan who went out of his way to share his love of Thailand with students. Best guide I have every had!

Date of experience: March 10, 2025

Rustic Pathways logo

Reply from Rustic Pathways

We're delighted to hear that you had such a positive experience with us. Thank you for choosing Rustic Pathways. We’ll be sure to pass along your kind words to Keegan!

Rated 5 out of 5 stars
Verified

The tour guides were great

The tour guides were great. Wonderful experience.

Date of experience: March 10, 2025

Rustic Pathways logo

Reply from Rustic Pathways

We're so glad to hear that you had a wonderful experience. We hope to see you on another adventure soon!

Rated 5 out of 5 stars
Verified

So well organized and cultural.

Rustic Pathways left no stone unturned when exploring options for the best trip to Morocco. We learned about life in a small village by doing a service project and learning to make bread and weave with the locals. We learned about life in a big city by touring the markets, visiting a mosque and museum, and walking the streets to soak it all in. We learned some basic language to communicate with the locals as we explored and even had the amazing experience of Iftar (breaking fast) with a family in their home. It was a well rounded trip leaving me with much to thing when we returned home!

Date of experience: March 09, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much for your thoughtful review! We're thrilled to hear that your trip to Morocco with us was such an immersive and well-rounded experience. We hope to see you again soon!

Rated 5 out of 5 stars
Verified

the people really made the trip

the people really made the trip! i think rustic does a good job connecting everyone

Date of experience: January 29, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you for sharing your experience! We hope to see you on another adventure in the future.

Rated 5 out of 5 stars
Verified

Germany and Austria

The locations, activities and the amazing guides

Date of experience: January 07, 2025

Rustic Pathways logo

Reply from Rustic Pathways

Thank you for your 5-star review about your experience in Germany and Austria! We hope to welcome you on another adventure soon!

Rated 5 out of 5 stars
Verified

I had a great experience with Rustic Pathways.

I had a great experience with Rustic Pathways. I could enjoy the culture in so many ways and aspects I didn't know I could. I met many kind and open-minded people, it was so refreshing to have people accept you into their culture so freely. Thanks to Rustic Pathways, I could participate in such a diverse range of activities and eat so many delicious, traditional foods that I wouldn't be able to on a regular holiday. Travelling is not just about having fun, but also immersing yourself in a culture and understanding the aspects of the locals' day-to-day life and traditions, and that’s what Rustic Pathways did well. I think this experience will forever be in my mind and when I look back, I will remember my experiences and the amazing people I met who left such a positive impact on me. If I am being honest, I wish I could have stayed for a bit longer but I think in such a short amount of time I was able to experience so much and that was amazing.

Date of experience: December 07, 2024

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much for sharing your experience with Rustic Pathways! We're thrilled to hear that your journey allowed you to deeply immerse yourself in the local culture. Your reflection beautifully captures what we strive to provide—travel that’s meaningful, transformative, and leaves a lasting impression. Thank you for being part of the Rustic Pathways family, and we hope to see you on another adventure soon!

Rated 5 out of 5 stars
Verified

Great variety of cultural experience…

Great variety of cultural experience together with worthwhile voluntary work and major sight seeing experience. My daughter enjoyed the experience very much! Thank you Alex for overseeing the whole trip!

Date of experience: November 16, 2024

Rustic Pathways logo

Reply from Rustic Pathways

Thank you for your wonderful feedback! We're so glad your daughter had such a meaningful and enjoyable experience. Alex is fantastic—we'll be sure to pass on your thanks!

Rated 5 out of 5 stars
Verified

best people ever

had the best time in Mongolia ever all thanks to them, provided great support throughout the trip and could not be more helpful

Date of experience: November 22, 2024

Rustic Pathways logo

Reply from Rustic Pathways

Thank you so much for your kind words! We're thrilled to hear you had the best time in Mongolia and that our team could make your experience so memorable.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look