Verified
We were in Hawaii last November and I bought one of your shirts. I ruined it recently while painting and wished I’d bought a second one. I found the abc store website but couldn’t find the shirt. I fo... See more
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Verified
Ordering was quick and easy. Received order confirmation very soon after submitting order. Shocked I received shipping info so soon after. And even more shocked at how quickly items delivered. This bu... See more
Company replied
Verified
Went to Hawaii a few years ago and found this hat during my trip. Of course, after a few washes and many wears the velcro started to deteriorate. That’s when I decided to look for another one that was... See more
Company replied
This is by far the best customer service I’ve received during this pandemic! Michelle and Gio are so nice and so is their entire staff/employees 🙂 I will be checking them out again! The products are... See more
Company replied
Company details
- Fashion Accessories Store
- Beach Clothing Store
- Hat Shop
- Hygiene Articles Wholesaler
- Online Marketplace
- Warehouse store
Written by the company
Design, Wholesale, Distribution of Hawaiian Island inspired products includes: Bags, Caps, Flip Flops, Beach Apparel, Toys, Face Masks, and other PPE products
Contact info
247 Kalihi St., 96819, Honolulu, United States
- 18088411767
- info@rrgiftshawaii.com
- rrgiftshawaii.com
4.5
Excellent
73 reviews
Verified
Great customer service
Great customer service, fixed the problem immediately.
Date of experience: December 04, 2024
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Verified
Surprise find.
We were in Hawaii last November and I bought one of your shirts. I ruined it recently while painting and wished I’d bought a second one. I found the abc store website but couldn’t find the shirt. I found your logo on the shirt tag and was surprised to find your website and that the same shirt was still available a year later! When I ordered it, I received it in very good time.
Date of experience: December 04, 2024
Verified
Amazing delivery time!
Date of experience: May 31, 2024
Verified
Terrible service
Terrible service. Impossible to do them work. Unable to make an order without month delay. Don't answer to message quickly. Unable to send an order without mistake.
Date of experience: March 26, 2024
Verified
Their products are wonderful!
Their products are wonderful, and their peronalized customer service is exceptional. Great designs and great people!
Date of experience: December 14, 2023
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Verified
Verified
Verified
Great quality and service!
Date of experience: October 16, 2023
Verified
I received my bag
I received my bag. I wish it was a littler bigger, but I’m satisfied with the quality of the bag.
Date of experience: August 20, 2023
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Verified
Wrong size, no response
I ordered two XL shirts, but one of them is size small. I’ve emailed R&R twice, but no response. Otherwise, I like the shirts.
Date of experience: July 29, 2023
Reply from Rrgiftshawaii
Aloha!
We apologize for the delay in response via email, this is not common practice. We would like to make things right and send you the correct size. I will be reaching out to you via email on your order to confirm details.
Mahalo
Hauoli
Verified
Fast shipping and cute!
I didnt want to spend $50 for free shipping. But i wanted two pairs of flip flops. Shipping price isnt there fault. They are so cute and fast shipping! Took 3 or 4 (max) days.
Date of experience: July 19, 2023
Reply from Rrgiftshawaii
Aloha Crystal,
Thank you for your review! We are so happy you are happy with your flip flops!
i am sending you an email, please take a look :)
-Michelle
Verified
nice things to choose from
nice things to choose from . Only wish there were more shirts in the same size. Needed 4 but only one available. Also please take Roger off and put my name Shirley on . He hasn't been on this computer for 7 years
Date of experience: July 03, 2023
Reply from Rrgiftshawaii
Mahalo Shirley for your review. We have your email saved and will notify you once we are back in stock.
The email and order was sent to Shirley. Not sure how to change your settings from Roger to Shirley but I think you may have to do that from your personal settings?
Verified
Exactly what I ordered and very fast…
Exactly what I ordered and very fast delivery.
Date of experience: June 22, 2023
Reply from Rrgiftshawaii
Great! Mahalo for your review Dryden!
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Verified
Excellent service and super fast…
Excellent service and super fast shipping!!
Date of experience: July 03, 2023
Verified
Verified
My daughter loves her hat
My daughter loves her hat! Great custom service too. Het hat was ruined in a fire and they helped me replace it quickly...even added a special gift to the shipment. I can't say enough about their staff. 5 stars!
Date of experience: May 24, 2023
Reply from Rrgiftshawaii
Aloha Jenn,
Thank you so much for your wonderful feedback and kind words! We are absolutely thrilled to hear that your daughter loves her hat and that our custom service met your expectations. We were truly sorry to hear about the unfortunate incident with the fire, but we're glad we could assist you in quickly replacing the hat.
At R&R Gifts, we genuinely care about our customers and strive to provide exceptional support in every situation. It warms our hearts to know that our team was able to assist you promptly and make your experience a positive one. We believe in going the extra mile to ensure our customers' satisfaction, which is why we included a special gift with your shipment. It's fantastic to hear that you appreciated the gesture.
Your kind words about our staff mean a lot to us. We have a dedicated team that takes pride in their work, and they will be delighted to know that their efforts made a difference. We aim to create a positive and memorable experience for all our customers, and your feedback encourages us to continue delivering excellent service.
Thank you once again for taking the time to share your experience and award us with 5 stars. It's customers like you who motivate us to constantly improve and provide the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Wishing you and your daughter many more happy moments with our products!
Warm regards,
R&R Gifts
Verified
I was given the correct size based on…
I was given the correct size based on my inquiry and received my item fast!
“Mahalo” 😊
Date of experience: May 10, 2023
Reply from Rrgiftshawaii
We appreciate all of our customers, and am so happy that we were able to fulfill your needs.
Please enjoy your new slides and the great adventures that await while wearing them =)
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Verified
I thought I was getting a hoodie with…
I thought I was getting a hoodie with embroidered letters-i got printed ones
Date of experience: May 10, 2023
Reply from Rrgiftshawaii
Aloha Ms.Ritz,
We apologize for the confusion with our hoodie, we have taken this feedback and updated the item description on our website.
Our goal is that all of our customers have a 5 star experience, and ask any who experience less than our goal for suggestions to obtain that 5 star rating.
Thank you for your time, and we look forward to your response, and continued business.
Mahalo a me he lā maikaʻi kou!
-Hau'oli Kaleleiki
Verified
Ordered…shipped…delivered!
Ordered…shipped…delivered!
No problems!
Date of experience: February 23, 2023
Verified
Thank you for finding what wanted and…
Thank you for finding what wanted and giving the extra. I appreciate it.
Date of experience: February 06, 2023
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