Second time buying this product. My husband loves the rooted treasure soaps. He “had” razor bumps which were awful looking. Using the soap for less than a week and all the bumps were gone. I kid you n... See more
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Terrible customer service. I sent emails inquiring about my order because I've never ordered from this site before. I never received a response to any of the emails, no notification of my package bei... See more
Company replied
I’ve always have gotten compliments on my face, NOW, I no longer use other products. Only ROOTED TREASURE … I’m looking MUCH YOUNGER … I’m 70 …. LOOKING .. 45-50 😉Hallelujah 😇Amen
I love the fact that the Rooted Treasures Jamaican black castor oil is all natural and organic with such a unique and one of kind smell...just what my granddaughter's natural black hair and my natur... See more
Company details
Written by the company
Rooted Treasure is a small family-owned and operated company. Our focus is to provide our customers with sustainably harvested organic products that are made using the traditional methods of our ancestors. We believe that it is our responsibility to stimulate the economy of our community. Your business supports our efforts, and for that we are grateful.
Contact info
117-01 127th St. #840, 11420, South Ozone Park, United States
- info@rootedtreasure.com
- rootedtreasure.com
Second time buying this product
Second time buying this product. My husband loves the rooted treasure soaps. He “had” razor bumps which were awful looking. Using the soap for less than a week and all the bumps were gone. I kid you not, I use it to bathe and also under my chin. I’m a senior citizen and I would not prevaricate. Since God loves the truth and it’s a sin to tell lies. Thank you for this product, it works very good. Keep up the great work.🤗
Date of experience: February 12, 2025
Consistency
I’ve been using your product almost 5 years, the quality is still the same.. I love your product..
Date of experience: October 16, 2024
Great product I love it
Great product I love it. It’s very authentic. The color shows you that it’s authentic. It’s a deep brown color smells amazing and my hair drinks it up. It’s good for protecting my beautiful hair and it adds a nice shine and glow to it as well. Thank you so much. I will be buying another bottle and another another. I love you Family.💜✨🙏🏽
Date of experience: October 16, 2024
It has a coffee and ash aroma!
There were a few things that made my experience great. Firstly, when I first received my package, opened it up, realized that this product was protected by glass, and the glass bottle was protected and packaged really well.
Secondly, when I first opened up the product and got the fresh aroma of what smelled like coffee and ash, this aroma made me feel excited to know that this product is the real deal.
Lastly, the thick and dark brown texture of the oil as I pour it into the palm of my hand makes me feel confident in this company.
In conclusion, everything I stated above helps me to know that this product is really rooted and treasured from real castor beans. This also lets me know that this company knows what they are doing.
Keep making the product this way and in glass bottles and you will forever have me as a customer.
Date of experience: October 15, 2024
The Best
Not only do I Love it My Hair Loves it
If you have Never Tried It , I suggest you do
It’s The BEST !!!!!
Date of experience: October 08, 2024
RootedTreasure try their products, you'll love them!
My products arrived when they said they would and the hair product's are great. Customer service is great they responded 10 minutes after I emailed them!
Date of experience: September 07, 2024
Quality Castor Oil
Very good quality castor oil. Customer service was top notch.
Date of experience: August 21, 2024
Great Product and Packaging
Great product! Delivered quickly and packaged securely
Date of experience: July 22, 2024
This is an organic Jamaican Castor oil…
This is an organic Jamaican Castor oil unlike many onvthe market, it has many beneficial uses that I use it for and I love the roasted smell. Kudos to Grandma's handy work
Date of experience: July 02, 2024
An amazing product!!
Date of experience: June 17, 2024
Very very DARK & THICK … the REAL REAL, absolutely the BEST, EVER EVER
I’ve always have gotten compliments on my face, NOW, I no longer use other products.
Only ROOTED TREASURE … I’m looking
MUCH YOUNGER … I’m 70 ….
LOOKING .. 45-50 😉Hallelujah 😇Amen
Date of experience: June 17, 2024
Best customer service and delivery "Fast"
Best customer service and process/ delivery time was FAST. Products smell great and feel good to the hair and scalp.
Date of experience: June 17, 2024
Quality product and it was triple…
Quality product and it was triple wrapped to prevent damage during shipping!
Date of experience: June 07, 2024
I love the product
I love the product. The only thing I experienced was a delay in my order. It was 10 days and I hadn’t received my order so I emailed you all and I found out that it had not been shipped yet. Other than that I love the product very well thank you. But I wonder had not sent the email when I have received my order.
Date of experience: June 06, 2024

Reply from Rooted Treasure
Damaged package
I absolutely love your product. I gave 4 stars only because, one of the five bottles I recently ordered arrived broken. I'm not sure this was due to packaging or shipping, but I was very disappointed. I paid for the 5 bottle bundle, yet only four arrived with damage.
Date of experience: June 04, 2024

Reply from Rooted Treasure
Top notch customer service
There was a minor delay but when I reached out the response time was immediate. The product is always top notch. I use this product for my dreads, nothing else.
Date of experience: April 22, 2024
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