Verified
I unwittingly purchased a stunt kite as a present for my 9 year old nephew. He and his father couldn't get it to fly. I contacted Rocky Mountain Flag Company and they were more than willing to remed... See more
Company replied
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We had ordered two of the Bears Country flags but you only had one in the store. We received an email from Shelley Yost explaining the copy isn’t manufacturing these any more and would we like the one... See more
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Still waiting for it. After ordering was told what i ordered is no longer available,why you have a flag on the site that’s no longer available i don’t know…
Company replied
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I needed a 2016 Cubs World Series flag for a stage play I'm directing and had despaired of finding one. Not only did Rocky Mountain have exactly what I needed, but the price was incredible, the shippi... See more
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Company details
Written by the company
Since 1986, we are Colorado's largest flag and flagpole company serving the entire United States. We sell U.S. flags, state, international, military, historical flags, kites, banners, and much more. We are a full-service company providing flagpole repair and installation throughout the Rocky Mountain region.
Contact info
12503 E EUCLID DR STE 65, 80111-6400, Centennial, United States
- 303-745-9035
- jeff@rockymountainflag.com
- rockymountainflag.com
4.4
Excellent
34 reviews
Verified
I am happy with service
Date of experience: October 10, 2023
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Verified
Still waiting to receive my order
Still waiting to receive my order. I can’t give a review.
Date of experience: September 22, 2023
Verified
I ordered a discontinued powerfoil…
I ordered a discontinued powerfoil kite. They kindly offered a kite which actually cost more than the kite I ordered. It was shipped and made it to my house in three days. I had the powerfoil kite in the air 30 minutes after it arrived. Awesome experience, Rocky Mountain Flag Co. is top notch!
Date of experience: October 02, 2023
Reply from Rocky Mountain Flag Company
Anthony, thank you for the great review! Happy flying!
Verified
Quality material
Quality material. Fast service and good product selection.
Date of experience: September 26, 2023
Verified
Great customer service
Customer Service MGR Shelley Yost was great to deal with. She contacted me when a flag I ordered was out of stock and helped me get a replacement right away.
Great job Shelley!
Date of experience: September 25, 2023
Reply from Rocky Mountain Flag Company
Andrew, Thank you for your feedback. We all appreciate how valuable Shelley is to our organization! We're happy to hear that you are pleased with your recent purchase! Sincerely, Jeff T.
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Verified
Flag arrived as described and price was…
Flag arrived as described and price was good. Will buy from this company again
Date of experience: September 21, 2023
Verified
Great quality and improved visibility!
Sadly they were out of stock of the flag I wanted but, via email, they offered a suggested counter offer which they could ship without delay.
It arrived promptly and accompanied me on today's TerraTrike E.V.O. ride. Great quality and improved visibility. Thank you very much!!!
Date of experience: September 16, 2023
Verified
Customer service was impeccable
Customer service was impeccable. I was first informed that the flag I ordered was not available. Within hours, I received a second email stating they had contacted a supplier and they were able to make and ship the flag to me. 5 stars to Shelley.
Date of experience: September 02, 2023
Reply from Rocky Mountain Flag Company
Nick, Thank you for your great review of my staff, especially Shelley! She is fantastic, I agree! We appreciate your business. -Jeff Tomczak, President
Verified
Awesomeness
The company is great. There was a mishap with my credit card. Shelley called me and was very polite and kind. We found what the issue was corrected it and she had my flag out that same day. Very great customer service great flags by any of your flags here. They’re also made in the USA.
Date of experience: August 24, 2023
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Verified
Mounting bracket not included
I love my flag. It's beautiful & seems durable. I was disappointed that the mounting bracket was NOT INCLUDED considering the flag was costly.
Date of experience: August 06, 2023
Verified
Super fast service and high quality…
Super fast service and high quality flags. Our school will continue to use this company. Thank you!
Date of experience: August 08, 2023
Verified
American made
First, I support American made products.
Second, what I received was a good quality product and if I need a flag I will certainly be buying from y’all.
Date of experience: July 16, 2023
Verified
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Verified
Quality products
Quality products, and good customer service. When items I ordered were no longer in stock, I was immediately contacted by email for my concurrence, and the order was adjusted - so the remaining items could be shipped ASAP.
Date of experience: July 21, 2023
Verified
Reply from Rocky Mountain Flag Company
Thank you, Kathy! Enjoy your new flag.
Verified
Fast Shipping,Good Product,Would…
Fast Shipping,Good Product,Would Purchase Again.
Date of experience: June 22, 2023
Verified
Still waiting for it
Still waiting for it. After ordering was told what i ordered is no longer available,why you have a flag on the site that’s no longer available i don’t know…
Date of experience: July 04, 2023
Reply from Rocky Mountain Flag Company
Dear Craig,
I apologize for the oversight on our website. We tried to keep up with all the changes that our manufacturer offers but the changes are endless. Inventory and designs seem to change daily with our licensee and we don't always get notifications when a product sells out or becomes inactive.
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Verified
Very easy to order
Very easy to order, great product, and shipping was super quick:)
Date of experience: June 28, 2023
Reply from Rocky Mountain Flag Company
Thank you, Tammy! We appreciate your business.
Verified
Came in timely manner and was exactly…
Came in timely manner and was exactly as advertised
Date of experience: June 26, 2023
Reply from Rocky Mountain Flag Company
Thank you, Karen! We appreciate your business!
Verified
Rocky Mountain Flag Company has always…
Rocky Mountain Flag Company has always been my go to place for all my flag and flagpole needs. They are family owned and the people who work there are super.
Date of experience: June 19, 2023
Reply from Rocky Mountain Flag Company
Thank you, Michael! We appreciate your long-time relationship with our company! We appreciate your business.
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