Redirected
I have ordered a SMTP on the 7th of March and didn't receive anything yet (today is the 11th). No responses from the support and the subscription days are already being used up.
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Verified
Despite my initial concerns, RocketSMTP has proven to be a wise investment. Rather of ending up in spam bins, our emails are now arriving in inboxes!
RocketSMTP has shown to be a great investment, despite my first misgivings. Our emails are now finding their way into inboxes instead of spam bins!
Verified
Although at first I had my doubts, RocketSMTP has turned out to be a wise purchase. Our communications are arriving in inboxes rather than spam bins !
Company replied
Company details
- #26 of 30 best companies in Email Service Provider
- #8 of 12 best companies in Affiliate Marketing Service
- #36 of 56 best companies in Internet Marketing Service
- #54 of 58 best companies in Marketing Agency
- #21 of 26 best companies in Marketing Consultant
- #51 of 61 best companies in Online Marketing Agency
Written by the company
Unlimited Custom Email Servers for Email Marketing. Serious email marketers use RocketSMTP. Our email servers get a 97% inbox rate with a targeted audience. Switch today and experience the impact! 📧 🚀
Contact info
2438 Industrial Blvd #810, 79605, Abilene, United States
- 2813051837
- support@rocketsmtp.io
- rocketsmtp.io
4.2
Great
29 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
Email not working / late receive of SMTP
I have ordered a SMTP about 1 week ago and it arrived 4 days later.
After sending out 3 warm up emails to test out my template, the email stopped working and I didn't receive any reply after 3 days from the support.
*EDIT 13.04:
Still no reply from the support!!! Scammers!!!!!
Date of experience: April 07, 2025
Advertisement
Redirected
Ordner didn't arrive after 92h+
I have ordered a SMTP on the 7th of March and didn't receive anything yet (today is the 11th). No responses from the support and the subscription days are already being used up.
Date of experience: March 11, 2025
Reply from RocketSMTP
We sincerely apologize for the delay you experienced with your SMTP order. Due to unforeseen technical issues with our vendors, there was a temporary delay in processing. However, this issue has now been fully resolved, and your SMTP is active and working.
We appreciate your patience and understand the frustration caused. Our team had already notified you about the resolution, and we are always here to assist if you have any concerns.
Your feedback is valuable to us, and we are continuously improving our service to ensure a smoother experience for all our customers. Please don’t hesitate to reach out if you need any further assistance.
Best regards,
RocketSMTP Team
Verified
Our open rates increased dramatically…
Our open rates increased dramatically because to RocketSMTP, and the restricted service continues our outreach.
Date of experience: September 06, 2024
Verified
Despite my initial concerns
Despite my initial concerns, RocketSMTP has proven to be a wise investment. Rather of ending up in spam bins, our emails are now arriving in inboxes!
Date of experience: September 06, 2024
RocketSMTP has shown to be a great…
RocketSMTP has shown to be a great investment, despite my first misgivings. Our emails are now finding their way into inboxes instead of spam bins!
Date of experience: September 01, 2024
Advertisement
Verified
RocketSMTP has been a Game-Changer
RocketSMTP has been a game-changer for our emails campaigns. The unlimited SMTP capabilities has allowed us to scale our operations without any hitches. Plus, their customer support is always quick to respond!
Date of experience: August 23, 2024
Verified
Our campaigns always succeed with…
Our campaigns always succeed with RocketSMTP because of their flawless service.
Date of experience: August 23, 2024
Verified
I switched to RocketSMTP a few months…
I switched to RocketSMTP a few months ago, and the difference is night and day. The setup was easy, and the customer support is top-notch.
Date of experience: August 22, 2024
Reply from RocketSMTP
We're so happy to hear that RocketSMTP has made such a positive impact on your email marketing! It’s great to know that you found the setup process straightforward and that our customer support team has been there for you. We’re committed to making your experience as smooth and effective as possible. Thanks for choosing RocketSMTP! 🚀
Verified
Although at first I had my doubts
Although at first I had my doubts, RocketSMTP has turned out to be a wise purchase. Our communications are arriving in inboxes rather than spam bins !
Date of experience: August 22, 2024
Reply from RocketSMTP
Thank you for giving RocketSMTP a chance! We're glad to hear that it's exceeded your expectations and is helping your communications reach inboxes instead of spam bins. It’s always rewarding to know that our service is making a difference. If you ever have any questions or need further assistance, we're here to help. Thanks for trusting RocketSMTP! 🚀
Advertisement
Verified
Our email marketing campaigns have…
Our email marketing campaigns have never been more successful. RocketSMTP ensures our messages get delivered on time, every time.
Date of experience: August 20, 2024
Reply from RocketSMTP
Thank you for the wonderful feedback! We're thrilled to know that RocketSMTP has played a part in the success of your email marketing campaigns. Ensuring timely and reliable delivery is our top priority, and it’s great to see it making a positive impact for you. We're here to support your continued success—feel free to reach out anytime! 🚀
Verified
The customer service at RocketSMTP is…
The customer service at RocketSMTP is exceptional. They helped us with integration, and we've had no issues since.
Date of experience: August 05, 2024
Reply from RocketSMTP
We really appreciate your kind words! Our team takes great pride in providing top-notch customer service, and it’s fantastic to hear that the integration process went smoothly for you. We're here to ensure everything continues to run flawlessly, so don't hesitate to reach out if you ever need anything. Thanks for choosing RocketSMTP! 🚀
Verified
RocketSMTP has streamlined our email…
RocketSMTP has streamlined our email marketing process. It's efficient, easy to use, and has improved our overall ROI.
Date of experience: August 19, 2024
Reply from RocketSMTP
Thank you for sharing your experience! We're delighted to hear that RocketSMTP has made a difference in your email marketing process and helped improve your ROI. Efficiency and ease of use are what we aim for, and we're glad to know it's working well for you. If you need any further support or have suggestions, we're just a message away. Keep those successful campaigns going! 🚀
Verified
We've seen a noticeable improvement in…
We've seen a noticeable improvement in our email open rates since switching to RocketSMTP. It's a must-have for any serious marketer.
Date of experience: August 19, 2024
Reply from RocketSMTP
Thank you so much for your feedback! We’re thrilled to hear that RocketSMTP has positively impacted your email open rates. Helping marketers achieve better results is exactly what we strive for. If you ever need assistance or have any questions, our support team is always here to help. Keep up the great work with your campaigns! 🚀
Advertisement
Verified
Weve tried several SMTP services…
Weve tried several SMTP services before, but RocketSMTP stands out for its performance and ease of use. Highly recommended.
Date of experience: August 21, 2024
Reply from RocketSMTP
Thank you for sharing your experience! We're thrilled to hear that RocketSMTP stands out in terms of performance and ease of use compared to other services you've tried. Your recommendation means a lot to us, and we're here to continue delivering the quality service you expect. Thanks for choosing RocketSMTP! 🚀
Verified
RocketSMTP has been a game-changer for…
RocketSMTP has been a game-changer for our business communications. It’s reliable, and we’ve had zero issues with deliverability.
Date of experience: August 05, 2024
Reply from RocketSMTP
Thank you for your wonderful feedback! We're delighted to hear that RocketSMTP has been a game-changer for your business communications. It's great to know that our reliability and flawless deliverability have made a positive impact. We're committed to maintaining that standard for you. Thanks for choosing RocketSMTP! 🚀
Verified
What I love about RocketSMTP is its…
What I love about RocketSMTP is its Simplicity. It does exactly what it promises, with no unnecessary complications.
Date of experience: August 07, 2024
Reply from RocketSMTP
Thank you for your feedback! We're so glad to hear that you appreciate the simplicity of RocketSMTP. Our goal is to provide a straightforward, effective service that delivers exactly what you need, without any hassle. It’s great to know we’re hitting the mark. We're here to keep things simple and efficient for you! 🚀
Verified
The speed and reliability of RocketSMTP…
The speed and reliability of RocketSMTP are unmatched. Weve seen a big improvement in our email campaign performance.
Date of experience: August 16, 2024
Reply from RocketSMTP
Thank you for your kind words! We're thrilled to hear that the speed and reliability of RocketSMTP have made a noticeable difference in your email campaign performance. It's fantastic to know that our service is helping you achieve great results. We're here to support your continued success! 🚀
Advertisement
Verified
I was skeptical at first
I was skeptical at first, but RocketSMTP has proven to be a solid investment. Our emails are reaching inboxes, not spam folders!”
Date of experience: August 05, 2024
Reply from RocketSMTP
Thank you for sharing your experience! We're glad to hear that RocketSMTP has exceeded your expectations and proven to be a solid investment. It's fantastic that your emails are reaching inboxes where they belong. We're here to keep delivering results you can count on! 🚀
Verified
RocketSMTP made our email marketing so…
RocketSMTP made our email marketing so much easier. It's reliable, fast, and the customer support is always ready to help.
Date of experience: August 20, 2024
Reply from RocketSMTP
Thank you for the fantastic feedback! We're thrilled to hear that RocketSMTP has made your email marketing easier and more efficient. It's great to know that you find our service reliable and fast, and that our customer support has been helpful. We're here to support your continued success! 🚀
Verified
I appreciate RocketSMTP's commitment to…
I appreciate RocketSMTP's commitment to security and deliverability. With unlimited SMTP, we have the flexibility to focus on creating content that resonates with our audience without worrying about limits.
Recommended!
Date of experience: August 02, 2024
Reply from RocketSMTP
Thank you for your kind words, Blake! We're delighted to hear that our commitment to security and deliverability has made a positive impact on your email marketing efforts. It's fantastic to know that the flexibility of our unlimited SMTP allows you to focus on what matters most—creating content that connects with your audience. Your recommendation means a lot to us, and we're here to support you every step of the way! 🚀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.