Meneeb R helped me figure out the issue fast and we came to a fast conclusion! would reccomend the service as a whole just from customer service not even that its the best service around!
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Poor customer service took 4 hours to get my vps back online then crashed so had to redo some bits. They need to work on thier customer service.
There is nothing else to say other than THANK YOU. The customer service is a 10/10. I started the conversation with many different problems and ended it with zero problem. thx guys
Andi M assisted me today via ticket following an issue with my server, very quickly resolved and as always, top tier customer service, and very polite. One very happy customer, who cannot recommend Ro... See more
Company details
- #39 of 73 best companies in Web Hosting Company
Written by the company
RocketNode Hosting was established with the goal of delivering enterprise-grade hosting solutions at consumer-friendly price points. We pride ourselves on utilizing the fastest compute solutions and have pioneered the commercialization of Kubernetes in the game hosting sector, ensuring state-of-the-art redundancy and efficiency. This dedication to quality has earned us one of the highest customer satisfaction rates in the industry.
Contact info
112 S Country Road, Suite 102, 11713, Bellport, United States
- (855) 501-NODE
- info@rocketnode.com
- rocketnode.com
Replied to 22% of negative reviews
Typically replies within 2 weeks
10/10 support
Meneeb R helped me figure out the issue fast and we came to a fast conclusion! would reccomend the service as a whole just from customer service not even that its the best service around!
Date of experience: July 06, 2025
Was quite laggy and a bit hard for a…
Was quite laggy and a bit hard for a first time server hosted to find server settings for a 7 days to die server but it did have good file options and was a good one I did get the cheaper package which might of made it more laggy but do recommend
Date of experience: June 29, 2025
Poor customer service took 4 hours to answer
Poor customer service took 4 hours to get my vps back online then crashed so had to redo some bits. They need to work on thier customer service.
Date of experience: June 22, 2025
Helped me with my first server
Date of experience: July 04, 2025
Database Set Up is Difficult
Service is great. Able to set up the server. only thing I had an issue is setting up and connecting the database.
Date of experience: June 27, 2025
Easy setup server runs smooth as silk
Date of experience: June 26, 2025
BEST SUPPORT
Date of experience: May 03, 2025
I’ve been with Rocketnode about 3 years…
I’ve been with Rocketnode about 3 years now, hands down the best in tech support and they work overtime to keep the servers up.
Date of experience: July 02, 2025
So far so good everthing is working as…
So far so good everthing is working as it should
Date of experience: June 21, 2025
Stefan, Muneeb, and Andi
Stefan, Muneeb, and Andi were all super helpful while I had my ticket open for a few days. They were super fast with responding and helped me solve all of my problems
Date of experience: July 01, 2025
Support was great fixed my problems…
Support was great fixed my problems 100/10
Date of experience: July 01, 2025
W muneeb he literally responded in 5…
W muneeb he literally responded in 5 seconds im deadass i aint no bot
Date of experience: July 01, 2025
There is nothing else to say other than…
There is nothing else to say other than THANK YOU. The customer service is a 10/10. I started the conversation with many different problems and ended it with zero problem. thx guys
Date of experience: June 29, 2025
the instant support response i was able…
the instant support response i was able to fix my problem immediately because of how fast the support team responded
Date of experience: June 28, 2025
very great customer help and very…
very great customer help and very fast!!!
Date of experience: June 28, 2025
Andi M assisted me today via ticket…
Andi M assisted me today via ticket following an issue with my server, very quickly resolved and as always, top tier customer service, and very polite. One very happy customer, who cannot recommend RocketNode enough, if you're looking for a gaming server, look no further, rocketnode is absolutely incredible, ultra fast speeds, great customer service and very good value for money. Thank you Andi!
Date of experience: June 25, 2025
It was alot easier for me to understand…
It was alot easier for me to understand much more then other hostings
Date of experience: June 10, 2025
Simple and straightforward
Simple and straightforward, gave me what I paid for.
Date of experience: June 09, 2025
THE ISLE
i asked rocketnode to make a isle server/hosting for me we worked together for a few days and the result was amazing i would like to thanks @Stefan C. for all the hard work he has put into this project he has been brilliant and so help full if you need a server for a game hosting ROCKETNODE is the place to go 10/10 team THANK YOU
Date of experience: June 22, 2025
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