RK Mortgage Group Inc. Reviews 30

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The definition of "Above and Beyond" . This is what RK Mortgage Group is. Joelle and Me'me have been hanging there with me and my lousy builder for 16 months. They made it happen. I never expected s... See more

Rated 5 out of 5 stars

Our experience with RK was wonderful from start to finish. We always knew exactly what we needed to do during our refi process. We really didn't think we would be able to refinance but these guys we... See more

Rated 5 out of 5 stars

From the start, I was made to feel at ease about the entire process...each and every assigned person along the way treated me as though I were their only client...always, always getting a response to... See more

Rated 3 out of 5 stars

We have 3 lenders on the table and RK mortgage always higher than others. RK also the hardest one to deal with. They agreed on the rate then next day they don’t agree with that rate anymore and unwill... See more

Company replied


Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

We are a growing and dynamic mortgage firm that is built on a foundation of ethics, integrity and respect. Our mission is to cultivate loyal customers who not only keep coming back themselves, but who also spread the word to friends and family. Whether you’re a first-time home buyer or looking to refinance your existing mortgage, our competitive rates and flexible mortgage options can help you make the right mortgage decision. No matter how simple or complicated your needs, we’re sure to have the products, knowledge and resources necessary to achieve your goals


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
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1-star

Rated 5 out of 5 stars

Above and Beyond

The definition of "Above and Beyond" . This is what RK Mortgage Group is. Joelle and Me'me have been hanging there with me and my lousy builder for 16 months. They made it happen. I never expected such a good rate given my self-employed situation. Joelle and Me'me were the only positive experience in our 16 months journey building a home in Lakewood Ranch , FL. I wish them lots of clients (not like me), luck and prosperity!

And I am back 2 years later with superb refinancing experience! I must admit that I "cheated" first, tried 2 other mortgage companies and it did not work out at all. Joelle forgave me and with Me'Me diligent work we closed refinancing in record breaking time - 6 days! It will never go wrong with Joelle and Me'Me. Forever grateful!

Date of experience: September 28, 2021

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Rated 5 out of 5 stars

My experience with Joelle at RK…

My experience with Joelle at RK Mortgage Group was truly phenomenal. She was very responsive and had no hidden agenda. Very detailed in her process where expectations for me as the consumer were clear. I would definitely recommend Joelle and her team in your mortgage needs particularly non-conventional/traditional financing.

Evelyn

Date of experience: May 06, 2021

Rated 5 out of 5 stars

I would highly recommend Joelle and RK…

I would highly recommend Joelle and RK mortgage group. Joelle was great about staying in touch and keeping us updated from start to finish, she always returned calls, emails and texts promptly no matter the day or the time. We now own our dream home and we couldn’t of done it without her help.

Date of experience: October 17, 2020

Rated 5 out of 5 stars

JOELLE and team were great!

JOELLE and team were great! They worked diligently to ensure the process was efficient and stayed in touch each step of the way. I highly recommend working with this team to get the best rate and outstanding service!

Date of experience: June 20, 2020

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Joelle made my wife and I feel so comfortable during this pretty intimidating process. Her jovial and bright voice always gave us a sense that everything was OK and that she working hard for us. Most importantly, Joelle was there for us, answering her phone, email, and even answering our millions of questions. Not one time did I sense aggravation or frustration from Joelle. It was like a many years old friendship throughout the process. She is highly recommended in our book and to be totally honest, we felt like we were the ones blessed to have her assisting us and you would too. Thank you Joelle. My family will be forever grateful for your service.

Date of experience: June 13, 2020

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Rated 5 out of 5 stars

best Experience with RK mortgage

My journey with Eric started with an e-mail .
Since that moment Eric did everything that was in his power to make sure I’ll complete the process of getting the loan.
He was there for me almost 24/7 he answered all my questions and he never left me alone .
I felt and I feel I’m In good hands So thank you Eric for making that happen I’m sure we’ll meet again and do more Buisnees together , you’re number 1 .

Date of experience: January 28, 2020

Rated 5 out of 5 stars

There is no one else I would ever work…

There is no one else I would ever work with other than Joelle. Getting a mortgage can be a very difficult process and the whole team at RK Mortgage Group takes a lot of the stress out of that process. I recommend everyone I know to Joelle.

Date of experience: December 18, 2019

Rated 5 out of 5 stars

Joelle of RK Mortgage Group and I were…

Joelle of RK Mortgage Group and I were destined to do business together. We could not have asked for a more professional and compassionate person to help us refinance.
We were pleased on how efficiently and promptly everything was handled.
S Hirsch

Date of experience: August 30, 2019

Rated 5 out of 5 stars

Excellent Experience!!

I had a pleasure working with RK Mortgage Group on my recent purchase of a condo in FL. I had several experiences working with brokers in the past and this one was the most effective and pleasant by far. They delivered exactly what they committed to, there were no "surprises" during the process or at the closing, they are extremely professional, delivered excellent customer service, and were able to get me the best deal and do it fast (not to mention that I was able to get everything done remotely).
Roman Khodos himself is extremely knowledgeable, always accessible, responsive, and truly committed to his clients' success.
Excellent experience working with this group all around! Highly recommend them.
Catherine M, New York

Date of experience: August 06, 2019

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Rated 5 out of 5 stars

Best in the business

I went to Joelle after my other mortgage broker gave me a pre qualification, let me sign a contract and then informed me he couldn’t make it happened. I called Joelle in a panic, and she got me approved and saved my contract. She worked hard to make sure I received the lowest rate and the best deal. I would not have my new home without her.

Date of experience: July 01, 2019

Rated 5 out of 5 stars

This was the first time I worked with…

This was the first time I worked with Joelle. I have worked with many different lenders in the past because I'm a Realtor. I can tell you that she really did a great job during the entire process. She kept me informed and closed on time. I highly recommend Joelle! I know her clients were just as happy

Date of experience: May 20, 2019

Rated 5 out of 5 stars

Exceptional Service

I really appreciate everything RK team did for me to finance my mortgage. Always available. Took the time to explain everything. Great team to work with.

Date of experience: August 25, 2018

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Rated 5 out of 5 stars

Great experience!

I've went through a mortgage process for a couple times for the past few years, and this was so far the most pleasant and smoothest experience. Starting from the communications, rates and processing time, everything was on the top. Highly recommend!

Date of experience: May 28, 2018

Rated 5 out of 5 stars

Very good

Good morning Joelle and MeMe

There are no words to express the gratitude
that we have because you have made our dream of homeownership a reality.
Please accept our sincere thanks for everything you did. Day after day both of you have worked non stop and helped us in ways
that made the process easier..
At times when I did not know if that deal
would work, both of you reassured us and
made us believe . You have earned our respect and admiration. My wife and I will
never forget that . You were always available
to answer questions and I can tell that both
of you are passionate about what you do.
I could go on and ing but in summary all I really want you guys to know is how thankful we are of having done this deal with you

Thank you again

Jean and Rose Piquion

Date of experience: May 26, 2018

Rated 5 out of 5 stars

I highly recommend RK Mortgage Group

I was lucky to find JC and RK Mortgage Group. JC was very prompt in answering my questions and obtaining the lowest rate possible for the refinancing of my townhouse. I highly recommend RK Mortgage Group for refinancing issues.

Date of experience: May 07, 2018

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Rated 3 out of 5 stars

PLEASE SHOP AROUND

We have 3 lenders on the table and RK mortgage always higher than others. RK also the hardest one to deal with. They agreed on the rate then next day they don’t agree with that rate anymore and unwilling to work for borrowers. We end up using preferred lender 30 year fixed, lower interest and lower points and also receive 5k closing cost incentive. Please shop around. They are not the best

Date of experience: May 04, 2018

RK Mortgage Group Inc. logo

Reply from RK Mortgage Group Inc.

Thank you for sharing your experience with our company. Unfortunately, we were not able to locate your information in our system under the name Vi Davis. We would like to have an opportunity to review your quote to make sure our loan officer provided you with the best possible option. Please feel free to contact our executive office and ask for Yessenia. We hope to hear from you soon.

Rated 5 out of 5 stars

I would strongly recommend RK to anyone seeking a loan

We started out working with a local bank and were very dissatisfied with our loan officer's knowledgeability, lack of organization, and poor communications. With RK Morgtgage Group, from start to finish our loan was handled professionally. The team did not waste my time, they kept everything very easy and efficient. They communicated very well and gave us a lot of confidence and peace of mind that all was being done the right way. I would strongly recommend RK to anyone seeking a loan.

Date of experience: December 06, 2016

Rated 5 out of 5 stars

An experience that exceeded all expectations!

From the initial phone conversation, to the signing of the final paperwork everything was clearly explained and I felt that Roman and his team always had my best interests in mind. What sets Roman and his team apart from the competition is their incredible knowledge and the care and concern they express for their clients. I never felt out of the loop or had to wait for a callback.

Date of experience: November 27, 2016

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